Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Have used Pic Up media products for a number of years and have had no need to engage support. However on purchasing our new Camera we had intermittant problems during the first few months. Support was... Se mer

Betygsatt 5 av 5 stjärnor

Margaret from tech support was patient and very understanding and spoke in a language we understood with our limited tech knowledge. We found out, through Margaret that we needed a dedicated graphics... Se mer

Betygsatt 5 av 5 stjärnor

Absolutely amazing service from Jocelyn. She truly went the extra mile to ensure we had exactly the right product for our needs. A highly customer-focused approach that is very impressive and grea... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Pic up media has superior products that I literally cannot manage my business without. It has revolutionized jewelry photography in such an elegant and convenient way And customer service is fantas... Se mer

Företaget har svarat

Företagsinformation

  1. Digital marknadsföringsbyrå
  2. Mediaföretag

Informationen kommer från olika externa källor

Picup Media brings outsourcing in-house. We edit, retouch, and optimize product images for you, freeing your creatives to create better product photography


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

307 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 20 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

We love our gem lightbox!

We love our gem lightbox! I helped us take better and more consistent photos of our jewelry 10x faster than anything else we have used. Plus taking video is a breeze! This was a great investment for us to help sell more of our pieces online :)

10 juni 2021
Omdöme utan inbjudan
Logotyp för Picup Media

Svar från Picup Media

Hi Kaci Lou, thank you for your amazing feedback! We're thrilled to hear that the GemLightbox has made such a big difference in the speed and quality of your jewelry photos and videos. 😊✨

Betygsatt 5 av 5 stjärnor

Great product.

3 juni 2021
Omdöme utan inbjudan
Logotyp för Picup Media

Svar från Picup Media

Hi Amrit, thank you! We're so glad you’re happy with the product! 😊

Betygsatt 5 av 5 stjärnor

IMPRESSED!

IMPRESSED!
While I've been using PicUp Media for several years now, recently I was blown away. There was a minor defect only in the jewelry sample photographed, believe it or not, out of a batch of 100+ units. What are the odds? When I received the retouched images, I thought the editing team made a mistake. When it came to my attention the defect was in the physical sample, I asked if it was possible to "fix" it digitally on the photograph. AND THEY DID!!! We didn't have to re-shoot, saving me time and money. Their work makes jewelry look impeccable and very high end. I'm a client for life! Thank you PicUp Media!!!

3 juni 2021
Omdöme utan inbjudan
Logotyp för Picup Media

Svar från Picup Media

Hi Cristy, thank you for your incredible feedback! We're so glad we could help fix the issue digitally and save you time and money.

Betygsatt 5 av 5 stjärnor

Picup Media is my go-to place for enhancements

Picup Media is my go-to place for jewelry photo enhancements. They are fast, professional and extremely easy to work with. Their pricing is very fair and the results are always superb. Great company!

2 juni 2021
Omdöme utan inbjudan
Logotyp för Picup Media

Svar från Picup Media

Hi Ken, thank you for your wonderful feedback! We're so glad to be your go-to for jewelry photo enhancements.

Betygsatt 5 av 5 stjärnor

Great company have not only provided…

Great company have not only provided great product but have also been constantly updating and improving the product without requiring us to buy a complete new unit. If you need to take photos of Jewellery on a regular basis this is the product for you. Easy to use and great image quality.

28 maj 2021
Omdöme utan inbjudan
Logotyp för Picup Media

Svar från Picup Media

Hi Jonathan, thank you for your fantastic feedback! We're so glad to hear you're happy with the product and the updates we've made. We truly appreciate your support! 😊📸

Betygsatt 5 av 5 stjärnor

The best on the market

The best on the market - backed up by a fantastic app and after sales service.

This is a product that takes away all the guesswork (and hard work) of shooting my jewellery. I've tried all manner of reflective boxes with spotlights, etc but this was certainly money well-spent.

5 maj 2021
Omdöme utan inbjudan
Logotyp för Picup Media

Svar från Picup Media

Hi Andy, thank you for your amazing feedback! We're thrilled to hear that the GemLightbox has made jewelry photography so much easier for you. We appreciate your trust in our product and service, and we're glad it was a great investment for you! 😊✨

Betygsatt 5 av 5 stjärnor

Great product

Great product, best one on the market. Kind of pricey but worth it instead of having to pay jewelry photographers $10 per picture.

3 maj 2021
Omdöme utan inbjudan
Logotyp för Picup Media

Svar från Picup Media

Hi Stephen, thank you for your feedback! We’re so glad to hear that the GemLightBox is proving to be a worthwhile investment for you. We truly appreciate your support! 😊

Betygsatt 5 av 5 stjärnor

We love it!

We bought our gemlightbox back in June 2018. We saw them at the annual jewelry show in Las Vegas. We had been eyeing different jewelry photography set ups for a couple years. We were still using an oldbox from the 90s. The ones we saw were complicated, expensive and made with cardboard. Not only is the box itself easy to use but the App for it, is SO easy. very user friendly! The staff is always courteous and helpful. I look forward to every update and every new accessory!

29 april 2021
Omdöme utan inbjudan
Logotyp för Picup Media

Svar från Picup Media

Hi Avianti, thank you for your wonderful feedback! We're thrilled to hear how much you've enjoyed using the GemLightbox since 2018 and that it's been a simple and effective solution for your jewelry photography. We truly appreciate your support and are excited to continue bringing you new updates and accessories! 😊✨

Betygsatt 5 av 5 stjärnor

I had an issue with my Macro

I had an issue with my Macro, and the Picup Media team quickly handled the issue. Excited to get using the Macro lightbox again.

29 april 2021
Omdöme utan inbjudan
Logotyp för Picup Media

Svar från Picup Media

Hi Ross, thank you for your feedback! We're glad to hear that the Picup Media team was able to resolve your issue quickly. 😊

Betygsatt 5 av 5 stjärnor

The support is helpful and patient

The support is helpful and patient, and very knowledgeable.

28 april 2021
Omdöme utan inbjudan
Logotyp för Picup Media

Svar från Picup Media

Hi Ax Jewelry, thank you for your kind words! We're so glad to hear that our support team was helpful, patient, and knowledgeable. We truly appreciate your feedback! 😊

Betygsatt 5 av 5 stjärnor

Gem Light Box

What a fantastic Lightbox! It actually does everything it suppose to do. The team was also very helpful in getting me through the setup and with questions. Wish I had purchased this years ago rather than using my old setup. Thank you Marius!

27 april 2021
Omdöme utan inbjudan
Logotyp för Picup Media

Svar från Picup Media

Hi Tony, thank you for your amazing feedback! We're so glad to hear that the GemLightbox is meeting your needs and that Marius could help with the setup. We truly appreciate your support and are thrilled you’re enjoying the product! 😊

Betygsatt 5 av 5 stjärnor

We use it a lot for sterling jewelry

We use it a lot for sterling jewelry, and it has paid for itself many time over, The sterling isn't har to capture but the brightness and cleanliness of vintage silver had been some issue before.. very happy with this.

25 april 2021
Omdöme utan inbjudan
Logotyp för Picup Media

Svar från Picup Media

Hi Leonidas, thank you for your great feedback! We're so glad to hear the GemLightbox has made capturing your sterling and vintage silver jewelry much easier.

Betygsatt 5 av 5 stjärnor

Ι did not see again so good support of…

Ι did not see again so good support of services..is so direct response to my questions and so pleasant the employees there.I am glad I met your company and your support team!

11 april 2021
Omdöme utan inbjudan
Logotyp för Picup Media

Svar från Picup Media

Hi Tsatsani, thank you for your kind words! We're so glad to hear you had a great experience with our support team. We appreciate your feedback! 😊

Betygsatt 5 av 5 stjärnor

Love this camera

Love this camera
Extremely easy to use
And excellent customer service.

7 april 2021
Omdöme utan inbjudan
Logotyp för Picup Media

Svar från Picup Media

Thank you for your great feedback!

Betygsatt 5 av 5 stjärnor

Recommended

Easy to use, great results, fair price. Good customer service. Arvind Vora, sde.no

6 april 2021
Omdöme utan inbjudan
Logotyp för Picup Media

Svar från Picup Media

Thank you, Arvind! We're so glad to hear you're happy with the ease of use, results, and customer service. We truly appreciate your feedback! 😊

Betygsatt 5 av 5 stjärnor

5 Stars

Very helpful, the problem got resolved!

Thankyou!

31 mars 2021
Omdöme utan inbjudan
Logotyp för Picup Media

Svar från Picup Media

Hi Ong, thank you for your feedback! We're glad to hear the issue was resolved. We appreciate your support! 😊

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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