Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I have been trying to cancel my subscription for an entire month. They snuck in a monthly recurring subscription for 20$ when I paid 2$ for them to tell me my ailment on the initial screening. Now, th... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Dec 21, 2025 I'm only on the first page and haven't read my results yet, but the assessment was really thorough. Jan 4, 2026 I've been doing the exercise program for almost 2 weeks and am satisfi... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

ABOFALLE Physiocheck Ich dachte (wie viele andere hier), dass ich einen Check mache für 2,99€. Ich habe erst nach mehreren Monaten bemerkt, dass mir jeden Monat Geld abgebucht wurde (14,99!). Zu... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

A good thorough questionnaire to try and pin point the problem. Like Mark another user I canceled my subscription, but immediately after receiving my diagnosis. I will be going to my Chiroprac... Se mer

Företagsinformation

  1. Fysioterapiklinik
  2. Hälsokonsult
  3. Sjukgymnast

Skrivet av företaget

Pain or injury? Indicate where you are experiencing pain or limitations. Answer a number of questions and gat a preliminary indication regarding your symptoms. THE online starting point for physiotherapy. Have any questions or concerns? Feel free to reach out to our customer service team through our website.


Kontaktuppgifter

2,1

Dålig

TrustScore 2 av 5

36 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 81 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

SCAM.. Impossible to cancel subscription

I have been trying to cancel my subscription for an entire month. They snuck in a monthly recurring subscription for 20$ when I paid 2$ for them to tell me my ailment on the initial screening. Now, they don’t let me sign into my account, they say “there is no email that matches” which makes no sense since I only have one email. They don’t show any number on their website to contact to cancel the subscription. I have left call back requests and sent emails and they don’t answer. Beware of this scam.

8 mars 2026
Omdöme utan inbjudan
Logotyp för Physiocheck.ca

Svar från Physiocheck.ca

Hi Kevin,

We have tried to contact you personally, but have not received a response from you.

We are sorry to hear that the direct debit did not go as you expected. You authorized us for future direct debits by paying for the trial period. Perhaps you did not see this, but you could have prevented the direct debit by canceling your subscription during the 7-day trial period. We explicitly state all of this on our checkout page.

I see that there is a spelling mistake in your email address, which is causing you to receive the error message when logging in.

Our customer service is available 7 days a week, and we always respond within 1 day. We answered your email requesting you to cancel your subscription within 1 hour.

We would like to contact you personally so that we can resolve this.

Betygsatt 1 av 5 stjärnor

Vorsicht! Abofalle u. Abzocke

Sohn hatte Probleme mit der Schulter. Wollte nur den Physiotest machen für 2,99 € und hatte danach ein Abo an der Backe. Hat jetzt in den Kontoeinstellungen gekündigt. Schade, dass Firmen zu solchen Mitteln greifen müssen!!!

3 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Bill scam stay away!!

Bill scam stay away!!
Impossible to find the links to end subscription, and I was not aware that I was subscribed for this, when using my trial. But they managed to withdraw two months via Apple Pay.

15 december 2025
Omdöme utan inbjudan
Logotyp för Physiocheck.ca

Svar från Physiocheck.ca

Hi Nya,

We have now had personal contact, but unfortunately we have not been able to reach a solution.

I'm sorry to hear that the payment did not proceed as you had expected. You authorized us for future payments by paying for the trial period. You may not have seen this, or you may have overlooked it, but you could have prevented the payment by cancelling your subscription during the 7-day trial period. We explicitly mention all this on our checkout page and pricing page.

Betygsatt 5 av 5 stjärnor

Evaluation after a couple of weeks …

Dec 21, 2025 I'm only on the first page and haven't read my results yet, but the assessment was really thorough.
Jan 4, 2026 I've been doing the exercise program for almost 2 weeks and am satisfied with the level and type of exercises. I was given a realistic time table for recovery, which matched other sites and advice I had read.
For the initial assessment, I thought $5 or whatever was fair and reasonable. I didn't expect anything more for the $5. After the assessment, I was invited to enroll in the designed exercise program for a fair price. I didn't feel duped or misled at any point. I could have looked for a physiotherapist on my own or with their help, with a 3 month waiting list.
I can read prompts and found the unsubscribe button exactly where I expected it to be. I am mystified by the negative reviews.

20 december 2025
Omdöme utan inbjudan
Logotyp för Physiocheck.ca

Svar från Physiocheck.ca

Hi,

Thank you so much for your detailed review. It's also great that you updated it after using our services for a while.

We're happy to hear you're so satisfied. We strive to make everyone feel the same way.

Betygsatt 1 av 5 stjärnor

Vorsicht Abofalle!!!

Vorsicht, Abofalle!!! Man macht einen Test und schließt damit automatisch ein Abo ab, ohne eine Bestätigung dafür zu bekommen oder informiert zu werden. Es steht irgendwo in den AGBs. Diese liegen der E-Mail-Bestätigung aber nicht bei, was ungesetzlich ist.

4 oktober 2025
Omdöme utan inbjudan
Logotyp för Physiocheck.ca

Svar från Physiocheck.ca

Hallo Claudia,

Wir haben versucht, dich zu kontaktieren, aber leider hast du nicht darauf reagiert.
Ohne deine Daten können wir leider nicht überprüfen, ob du tatsächlich ein Kunde von uns bist. Würdest du bitte mit uns Kontakt aufnehmen, um gemeinsam eine Lösung zu finden?

Wir geben all unsere Preise und Abonnements auf einer separaten Preisseite an. Außerdem weisen wir auch bei der Selbstüberprüfung darauf hin, dass du mit einer Testphase von 7 Tagen einverstanden bist. Innerhalb der 7 Tage kann dein Abonnement einfach gekündigt werden, wird das Abonnement nicht gekündigt, wird es in ein Monatsabonnement umgewandelt. Dem musst du für die einmalige Zahlung zustimmen.

Betygsatt 1 av 5 stjärnor

ABOFALLE Physiocheck

ABOFALLE Physiocheck

Ich dachte (wie viele andere hier), dass ich einen Check mache für 2,99€. Ich habe erst nach mehreren Monaten bemerkt, dass mir jeden Monat Geld abgebucht wurde (14,99!). Zu keinem Zeitpunkt war das von mir gewünscht oder ausgewählt. Es ist ein Betrug.
Die Auswertung ist zudem absolut unzureichend.
Keinen Cent diesem verbrecherischen Unternehmen!!!

23 oktober 2025
Omdöme utan inbjudan
Logotyp för Physiocheck.ca

Svar från Physiocheck.ca

Hallo Jana,

Wir haben versucht, persönlichen Kontakt mit dir aufzunehmen, leider haben wir keine Antwort erhalten.

Es tut uns leid zu hören, dass die Zahlung nicht wie erwartet durchgeführt wurde. Indem Sie während der Probezeit bezahlt haben, haben Sie uns für zukünftige Zahlungen autorisiert. Möglicherweise haben Sie dies übersehen, aber Sie hätten die Zahlung verhindern können, indem Sie Ihr Abonnement während der 7-tägigen Probezeit gekündigt hätten. Dies wird ausdrücklich auf unserer Checkout-Seite und der Preis-Seite erwähnt. Wir weisen dies auch mehrmals während der Selbstüberprüfung darauf hin.

Bitte kontaktiere uns, damit wir dein Abonnement kündigen und gemeinsam eine Lösung finden können.

Betygsatt 1 av 5 stjärnor

Dass es Geld kostet ist normal,aber…

Dass es Geld kostet ist normal,aber dass es in ein Abonnement übergeht ist eine Abzocke. Besonders wenn man es nicht mehr braucht

10 oktober 2025
Omdöme utan inbjudan
Logotyp för Physiocheck.ca

Svar från Physiocheck.ca

Hallo Ondre,

Wir haben versucht, dich persönlich zu kontaktieren, aber du hast leider nicht geantwortet.

Mit dem Abo kannst du an unserem Selbsttest teilnehmen und unsere Trainingsprogramme unbegrenzt nutzen. Solltest du das Abo nicht mehr benötigen, kannst du es selbstverständlich jederzeit kündigen. Das kannst du entweder selbst in deinem Profil tun oder uns kontaktieren. Vor Beginn des monatlichen Abos hast du eine 7-tägige Testphase, um zu testen, ob es das Richtige für dich ist. Ich hoffe, diese Informationen reichen aus und verdeutlichen unsere Vorgehensweise.

Betygsatt 1 av 5 stjärnor

made me answer 10 minutes of questions…

made me answer 10 minutes of questions before telling me it's a subscription only service. super lame

24 september 2025
Omdöme utan inbjudan
Logotyp för Physiocheck.ca

Svar från Physiocheck.ca

Hi,

I tried to contact you personally, but unfortunately that was not successful.

We apologize that you are disappointed. Physiocheck came onto the market after years of work. It is created by professional physiotherapists based on all the conditions out there. It has a unique algorithm that very accurately determines your possible condition (and which conditions you have less similarities with). With a small contribution for the unique self-check, we offer the quality we stand for. At the start of the check, we inform our visitors about the price (above the NEXT button).

Betygsatt 1 av 5 stjärnor

They are impossible to get in contact…

They are impossible to get in contact with. No easy way to cancel service. They set up autopay then don’t leave a way to cancel service very easily. I tried to send several messages and not sure if they got sent. No phone number to call, just a send a message for them to call you back. Again not sure if they are getting messages. If you can sign up easily for their service online, you should be able to cancel just as easy. It makes me leery that there is not way to contact any. They should want to talk with you and see what happened. Anyway I just wanted to check them out and find it hard to believe they can diagnose problems with out ever talking at a minimum. Some of the questions are hard to interpret. I was only allowed a few options when that is not a full description I would have given a doctor. Just seems like I could have just found the same answers on google for free. Why do I need to pay them. I can type in very basic ailments and see potential problems like them. I will never use this service and tell others just google your ailments for free. Company is nearly impossible to contact. Nearly impossible to cancel your service once you sign up. Big waste of money and time. Unless you like spending hours of your day trying to cancel service you just wanted to try. A trial membership, cancellation should be easy. Way too difficult.

4 augusti 2025
Omdöme utan inbjudan
Logotyp för Physiocheck.ca

Svar från Physiocheck.ca

Hi Thaddius,

I tried to contact you personally, but unfortunately I did not receive a response.

I'm sorry to hear that you feel we are hard to reach. Our customer service is available 7 days a week, and we always respond within one day.

You can always cancel your subscription yourself if you are logged into your account by following these steps:
You can log in to your account using the previously provided credentials. To cancel your subscription, please navigate to the My account > Subscription page and then click on the subscription. Please don't forget to click the 'confirm' button.

I have canceled your subscription for you.

We apologize that you are disappointed. Physiocheck came onto the market after years of work. It is created by professional physiotherapists based on all the conditions out there. It has a unique algorithm that determines your possible condition and which conditions you have less similarities with. With a small contribution for the unique self-check, we offer the quality we stand for.

Betygsatt 2 av 5 stjärnor

Vorsicht Abofalle

, sollte 2,99 für erstdiagnose zahlen und soll jetzt monatlich 13 Euro zahlen. Las es mir von PayPal zurück geben. Vorsicht betrügerische Abofalle

1 juli 2025
Omdöme utan inbjudan
Logotyp för Physiocheck.ca

Svar från Physiocheck.ca

Hallo Reiner,

Ich habe versucht, dich persönlich zu kontaktieren, aber leider hat es nicht geklappt.

Es tut uns leid zu hören, dass die Zahlung nicht wie erwartet durchgeführt wurde. Indem Sie während der Probezeit bezahlt haben, haben Sie uns für zukünftige Zahlungen autorisiert. Möglicherweise haben Sie dies übersehen, aber Sie hätten die Zahlung verhindern können, indem Sie Ihr Abonnement während der 7-tägigen Probezeit gekündigt hätten. Dies wird ausdrücklich auf unserer Checkout-Seite und der Preis-Seite erwähnt.

Ich sehe, dass Sie Ihr Abonnement erfolgreich gekündigt haben.

Betygsatt 1 av 5 stjärnor

Unsubscribing very difficult

I subscribed for advice on a particular issue. I put in a lot of information and received limited advice. To unsubscribe was very difficult to a point where it was deliberately hidden.
PS Physiocheck contacted me after my complaint and offered to refund a month of subscription if I removed my poor review.

4 juli 2025
Omdöme utan inbjudan
Logotyp för Physiocheck.ca

Svar från Physiocheck.ca

Hello Peter,

I tried to contact you personally, but unfortunately, this was unsuccessful.

We apologize for your disappointment. Physiocheck came onto the market after years of work. It was created by professional physiotherapists based on all the conditions out there. It has a unique algorithm that very accurately determines your possible condition (and which conditions you have less similarities with).

You can always cancel your subscription yourself if you are logged in to your account. I see that you were able to cancel your subscription yourself. Our customer service is available 7 days a week; we can also help you cancel your subscription.

Betygsatt 1 av 5 stjärnor

Vorsicht Betrug!!

Vorsicht Betrug!!! Nachdem ich den Check für 3,20€ durchgeführt habe, wurden mir monatlich zwischen 14,71€ und 15,04€ einfach von "Physiocheck" von meinem Konto abgebucht.

18 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Cancelled subscription on free trial…

Cancelled subscription on free trial and have been charged twice since, have contacted them twice but heard nothing back when i had to reset my password to reactivate my account there is no longer any option to cancel. Feels very scammy and unhelpful

22 februari 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Not upfront about costs

It is only after completing a long questionnaire and doing all the tests required do you find out you have to pay to get any kind of a diagnosis. Or treatment suggestions That felt kind of scammy

Much better would be a notice before you start that an initial diagnosis is $3 and the monthly treatment plan another $20 a month. Now I haven’t paid any money yet but am considering it because the quality and depth of the questions and tests was quite good! I am seeing a physiotherapist this week but $20 might be worth it to be better informed when I do go.

7 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A good thorough questionnaire to try…

A good thorough questionnaire to try and pin point the problem. Like Mark another user I canceled my subscription, but immediately after receiving my diagnosis. I will be going to my Chiropractor who is covered by my insurance when Monday arrives.

Today Saturday, all I wanted to do was get an early diagnosis.

Thank you,
A

31 januari 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Follow-up on my experience and original review from 24SEP2024

I was unable to update my review from 24SEP2024 (Mark - CA) so I'll provide one here.

This site and service is not a "scam" in the sense that they are stealing your money. They are providing a legit service for a reasonable fee. However, I agree that they are not as transparent about the costs as they should be which I think actually discredits the value of their service.

Here is what happened to me after signing up for the trial:
- I used the website with the exercises prescribed to treat my diagnosis. I followed the instructions and marked the completion and 'discomfort' ratings each day.
- After the trial I allowed my credit card to be billed the monthly subscription in order to continue doing the exercises and marking my completion and ratings.
- After another week or two, I came to the conclusion that I no longer required the use of the daily tracking so canceled my subscription on the site.
- The subscription cancelation process was easy and I was never charged again.
- I will absolutely use this service again in the future. $22 CAD for a diagnosis, treatment plan and a month of monitoring was absolutely worth it.
- Does this replace a doctor? Absolutely not. If you are in significant pain or do not see any progress after a few days of following the treatment plan then you should see a doctor.
- I hope my experience helps others. More importantly, I hope that the site owners would consider improving their sales practices as it is a bit shady for sure.

26 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid!

After filling in a 10 minute questionnaire you then get prompted to subscribe to a paid service. None of this is mentioned at the start of the survey. Avoid.

5 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Reine Abzocke, Vorsicht Abo-Falle

Reine Abzocke, den Test kann man vergessen und es wird vorgetäuscht, dass dies ein einmalige Dienstleistung ist. Nach 7 Tagen wird ein Abo zu 12+ EUR aktiviert. Hier geht’s nur ums Abkassieren. Seriöse Anbieter, die über Leistung überzeugen haben das nicht nötig.

26 december 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer