Outstanding service from PHS Bathrooms who replaced free of charge broken shower door wheels, despite the originals lasting for 15 years. Their prompt and helpful service is much appreciated.
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ben & Chris were very helpful (and patient!) during the design process for our ensuite. The installation by Ash was great and minor issues were promptly fixed. We are very pleased with the result and... Se mer
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We are very happy with our new bathroom. Tony gave us really good advice at the design stage and Mark, the fitter, did an absolutely brilliant job putting it all together. Nothing was too much trouble... Se mer
Brilliant from start to finish. Chris was our main contact, but no matter who we dealt with they were knowledgable, helpful and patient. Came up with a fabulous solution to a tricky design problem.... Se mer
Företagsinformation
Informationen kommer från olika externa källor
PHS Bathrooms specialise in bathrooms and fittings for your home. Covering a wide area including Milton Keynes, Aylesbury, Northampton, Bedford and Bucks.
Kontaktuppgifter
Holdom Avenue 3, MK1 1QU, Bletchley, Storbritannien
- 01908 630 008
- sales
- phsmk.com
4,6
Utmärkt
85 omdömen
Ingen aktuell inbjudningshistorik
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Cannot fault the materials supplied
Cannot fault the materials supplied, great styles and quality. Staff very helpful during the whole process of upgrading my Bathroom & En-Suite. All delivered in readiness on time for the work to begin.
Having waited several years to get these two rooms modernised, finally in a position to do both at the same time, it turned into one of the worse experiences I have ever had with tradespeople.
- BUT OH SO BADLY LET DOWN BY THE FITTER THAT PHS BATHROOMS CONTRACTED TO DO THE WORK -
The work was dragged out of the course of 3 weeks, as he worked mostly mornings only. Dust sheets were filthy, causing dust to lay everywhere, even before work started.
Work carried out appeared, at best a DIY job. Misreading of plan, poor finishing in all aspects. Items misaligned, parts missed, ceiling left with badly filled hole which was made in error, the flooring, which was laid by the same fitter is lifting & puckering.
Silicone filling everywhere, silicone filler missed where it was needed.
Today I have actually briefed someone else to rectify and make good some of the faults, just don't want that fitter to be back in my home. Not all his faults can be made good, so have to live with them.
TO CLARIFY, CONTRARY to the reply received below from PHS. which I just sited and didnt see until today. I was told the work would take 1 week. I can also confirm that no money was witheld in respect of any work carried out by the fitter or supplier, that at no point did he return to rectify and make good any fitting faults. I actually paid another person to sort out some of the faults and few I have to live with. (Aditionally his dust sheets were absolutely filthy)
11 april 2017
Omdöme utan inbjudan
Svar från PHS Bathrooms
Thank you very much for the feedback. We acknowledge and appreciate that you recommended your son to visit and purchase from us following the project completion.
Our fitters are recommended and not contracted through PHS. This was an isolated incident with the installation, once initially brought to the attention of the showroom manager he visited the property straight away to discuss the above points and relayed them to the fitter on your behalf.
The job was scheduled for 10 working days as it was both a bathroom and ensuite with a shower stud wall to be removed, ceilings plastered and extensive tiling. Whilst its difficult to contain all dust whilst undertaking such major renovations the fitters are instructed to use clean dust sheets.
When visiting the property it was noted that there were a small amount of finishing snags that needed to be addressed and the fitter revisited to sort, and wasn't fully paid until these had been completed. Until this review I was unaware of any further issues, had we been made aware of any outstanding items we could have sorted them.
Should you need to contact us further during the suggested remedial works and require any product support, please do not hesitate to get in touch.
Regards,
PHS Bathrooms
PHS and Sandra in particular did a …
PHS and Sandra in particular did a great job sorting out the toilet fixtures I needed, and recommended an excellent plumber to fit them.
10 april 2017
Omdöme utan inbjudan
Svar från PHS Bathrooms
Thank you very much for your review Mr Cartwright. We're glad you're pleased with the service you received from PHS Bathrooms.
We value your custom with us and look forward to seeing you again in the future.
Regards,
PHS Bathrooms
Bath screen and replacement bath plug
We were told that the bath screen we ordered opened both in and out. It opens out fine but does not actually open inwards. Perhaps we were asking the impossible given our other requirements but would rather have been told that.
We were told in the shop that the installer would charge about £200 for the installation. We pointed out that we also wanted a bath plug fitting and were told that the installer would come round and quote for this. We next heard that he was coming round to fit everything and when we asked about quoting for the cost of fitting the bath plug as well were told by the shop that it would still only cost about £200. When the installer arrived, he quoted £350 which we felt compelled to accept otherwise we would be sending him away while we got other quotes.
On the day the installer turned up 1.5 hours late but did stay until 7.15 pm to finish job. Next day we noticed that he had omitted to use the screw caps provided, that he had omitted to put sealant along the bottom edge of the fixed panel and later that he had fitted the hinges upside down, which was why the seals weren't working.
We put the sealant on ourselves. On contacting the installer we established that the screw caps had been binned. After a number of days, he did obtain replacement screw caps and fixed the hinges.
To be fair, he was under pressure to finish as we had been going out at 7pm and had put this back to 7.15 to give him time (although if he hadn't been late arriving...).
The bath screen is now satisfactorily fitted and working (although not opening inwards) but still not a very confidence inspiring experience!
6 april 2017
Omdöme utan inbjudan
Horrible problems with the installation of a shower
My dealings with PHS were fine - they were friendly and initially kept me informed. However, the installation was a nightmare. The shower door had been incorrectly measured and did not fit, so installation was delayed waiting for a new door. Then, during installation I had two substantial leaks on different occasions, with water flooding the room below. This resulted in an insurance claim and subsequent remedial work. The whole experience was dreadful and what should have been a trouble free purchase proved to be incredibly stressful and time consuming. I am still worried about the integrity of the installation and water damage.
4 april 2017
Omdöme utan inbjudan
Extemely Happy Customers
Extremely pleased with the finished result of the shower room and downstair cloakroom. We cannot praise the fitting team of Guy, Robin and Dan highly enough for their hard work and workmanship. We would certainly recommend the company and the fitting team.
Thank you all for you professionalism. Vernon and Joan Ingram.
4 april 2017
Omdöme utan inbjudan
Svar från PHS Bathrooms
Hi Vernon and Joan,
We're very happy you're pleased with the service you received. We have passed your comments on to the fitting team who were equally as thankful.
Regards,
PHS Bathrooms
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