Foarte multumita de calitatea tapetului, dar ai promtitudinea cu care isi trateaza clientii. Dupa ce am dat o marime gresita m-au ajutat cu continuirea tapetului care s-a potrivit perfect. Va reco... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Prea multe ambalaje si lipici pentru aceasta comanda, practic fiecare obiect a fost impachetat separat, ceea ce inseamna ca am platit cantitati impresionante de ambalaj si lipici complet inutil; si ma... Se mer
Företaget har svarat
Our product was delivered fast by express courier. The web site to order the product was very clear to determine the right dimensions. The product is excellent, it is a 3D picture that looks amazing i... Se mer
Ordered 3 posters A0 and eventhoug they were wrapped and delivered in triangular box. All of them they had on of the corners damaged from the packaging process.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Wall Art by Passionate People - Veți găsi tapetul și picturile perfecte pentru dvs. în colecția noastră. Suntem dornici să vă ajutăm să vă transformați casa, pentru a vă reflecta personalitatea.
Kontaktuppgifter
Fraktflygargatan 18, 128 21, Skarpnäck, Sverige
- 0377 888 997
- customerservice.ro@photowall.com
- photowall.com/ro
4,4
Utmärkt
71 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Super calitate
14 november 2024
Peel and Stick - difficult application, some printing errors, cannot clean as the colors come off immediately
I purchased the Peel and Stick version, thinking it would be less messy and applied it to a clean, white painted wall. The material is a bit see-through, so a light color is not recommendable if the wall is not perfectly white.
The application is not so easy, because if you try to peel it off to readjust the position, it comes off with the wall plaster.
The colors are darker in reality compared to the pictures.
Some parts are shiny (they look unpleasant in artificial light).
It is difficult to see all the details before starting to apply it. There were some printing errors (stained and blurry image) but I noticed too late (they were on sheets 12 and 13, as the wall is quite big).
The printing comes off immediately if you try to clean it.
From afar, if you take a picture, the image looks ok, but when looking at it directly, all the lines are very much visible where the sheets come together.
7 november 2024
Svar från PHOTOWALL
Hi Lulia, thank you for your review.
All our wallpaper is printed on durable and easy to work with non-woven material. Therefore, we're surprised to hear about the difficulties you've encountered.
We always recommend ordering a printed sample before placing a full order. This allows you to assess the material and quality firsthand.
I hope that you are overall happy with your wallpaper feel free to contact customer service otherwise.
Again, thank you for your feedback and have a nice day.
Kind regards,
Lovely
Photowall
Quality of print is OK with little pixels
Quality of print is OK , not very detalied. You can see pixels.
Frame very bad , magnetic grip , whole picture acceptable . Had to get new frame from other shop.
22 oktober 2024
Svar från PHOTOWALL
Hi, thank you for your review.
I'm sorry to hear if the poster did not live up to your expectations. If you want to use your own image to create your own custom poster, we recommend the image have at least one pixel per millimeter of the wall. For example, if the preferred dimension is 240 cm high, the image should be at least 2400 pixels high.
If the image itself is or is designed to be blurry or pixelated, then it will be printed blurry or pixelated.
I will contact you during the day to see how we can help you with this.
Again, thank you for taking the time in sharing your review, and have a nice day.
Kind regards,
Angelica
Great experience and products
The products are top quality and customer support was amazing.
They really helped me save a botched order.
Thanks to them I got what i wanted.
17 september 2024
Svar från PHOTOWALL
Hi Nicolae, thank you for you review.
I'm sorry to hear that your order did not meet your expectations. We strive to ensure every customer is happy with their purchase, and it's clear we have not lived up to this promise in your case.
I want you to be happy with your wall mural and I will contact you during the day to see how I can help you with this.
Again, thank you for your review, and have a nice day.
Best regards,
Gab
Photowall
I don’t recommend
The image is not sharp and the position of the text is not as I asked. I asked for the text to be in the upper half and it came right in the middle and very big also.
25 juni 2024
Svar från PHOTOWALL
Hi Claudia, thank you for your review.
We always print in high resolution; however, since the image was completely changed from its original orientation; if it is in portrait but ordered in landscape it affects the quality of the image.
Also, you can always click the “Edit Image” button below the product page for modification requests such as moving the text, changing the scale, etc. Other than that, our image editors would have been happy to help you fix the text the way you want to.
I can see that you are already in contact with one of my colleagues from customer service and feel free to reply to her email If you have any further questions.
Again, thank you for your review, and have a nice day.
Kind regards,
Lovely
Photowall
Disapointed.
120 / 5,000
The color of the wallpaper did not match the pictures on the internet. The quality of the image is poor, in certain areas it is pixelated. Unsatisfactory price-quality ratio. Very disapointed.
26 juni 2024
Svar från PHOTOWALL
Hi Paran, thank you for your review.
I am sorry to hear that you are not satisfied with your order. The colors may appear slightly different in print compared to what you see on our screen, depending on your screen and its settings.
Additionally, since all images need to be enlarged to fit the wall size, they may not appear as sharp as smaller images. To properly view a wall mural, I suggest unrolling the panels, cutting them apart, laying them next to each other on the floor, and stepping back to assess from a suitable distance.
Regardless, I want you to be happy with your wall mural and I will contact you during the day to see how I can help you with this.
Again, thank you for your review, and have a nice day.
Best regards,
Gab
Photowall
Impachetare scumpa si taiere necorespunzatoare
Prea multe ambalaje si lipici pentru aceasta comanda, practic fiecare obiect a fost impachetat separat, ceea ce inseamna ca am platit cantitati impresionante de ambalaj si lipici complet inutil; si mai rau, foaia de 1×1m a fost taiata in 3 bucati, dintre care una foarte ingusta, de 10cm, ar fi trebuit sa fie o foaie intreaga.
7 maj 2024
Svar från PHOTOWALL
Hi, thank you for your review and I hope it's okay that I answer you in English.
The glue is always included when you purchase each wallpaper from us. This explains why you have received 24pcs of it.
The wallpaper is printed according to the demand we received at the time of purchase. They are only printed on strips that are 45 cm wide, and the full height of the wall. The strips are delivered in a roll and they will need to be cut separately on-site, along with clearly marked lines.
All this information is posted on our website and I am sorry If you feel that this was not clear when you placed your order.
I hope that you overall feel happy with the wallpaper and if you have any questions, please feel free to contact us at customerservice@photowall.com along with your order number.
Again, thank you for taking the time in sharing your review, and have a nice day.
Kind regards,
Angelica
Delivery very good
Delivery very good. The package was well secured. The images were a little pixilated.
6 maj 2024
The photowall was amazing!
The photowall was amazing!! The quality of the imagin and the material, and the colors, everything! Also the service was good! The customer service guy was very nice and kind! Any problem i think it can be solved on the phone with them! This wallpaper elevate the room for sure! Thank you so much for everything you have done! You are amazing! 100% will recomand.
15 april 2024
Foarte multumita
Foarte multumita de calitatea tapetului, dar ai promtitudinea cu care isi trateaza clientii.
Dupa ce am dat o marime gresita m-au ajutat cu continuirea tapetului care s-a potrivit perfect.
Va recomand cu tot dragul!
5 april 2024
Felicitari pentru calitatea produselor !
Calitatea produsului și sfaturile/recomandările voastre existente pe site!
13 mars 2024
The quality of the paper is bad and the…
The quality of the paper is bad and the time you sold on the site was not accurate.
If I could have sent you the photo wall back I would have. I have used from other company in My country and the quality of the paper was incomparable.
12 februari 2024
Svar från PHOTOWALL
Hi Madalina, thank you for your review.
According to the tracking link, it looks like you received your package 5 business days from when you placed the order.
Please note that from when the order is placed, production time is 1-4 days on top of the standard delivery time which is 5-7 business days.
All our wallpapers are printed on nonwoven material, made to be durable and easy to work with. However, I am sorry to hear that it didn't live up to your expectations.
We have a 30-day return policy for unassembled items, so if you haven't started installing the wallpaper you are always free to send it in return and receive a refund. Don't hesitate to contact customer service with your order number if you would like us to arrange the return for you.
Again, thank you for your review, and have a nice day.
Kind regards,
Lovely
Photowall
A ieșit foarte drăguț fototapetul…
A ieșit foarte drăguț fototapetul realizat după o imagine trimisa de mine.
Ar fi fost mai bine dacă era dintr-o singura bucata, dar este ok. Îmi pare rău că nu pot pune o poză :))
17 januari 2024
A lot of great choice
A lot of great choice, easy to pick, easy to have an idea ahead of how the wallpaper will look applied
3 januari 2024
Wonderfull photowalls
Wonderfull photowalls ! Well quality and well prices. Thank you and congratulations for these photowalls !
2 december 2023
Excellent
I highly recommend this company and the product. I was completely impressed with their professionalism.
Their customer service found
the better solution when I requested. Thank you.
20 november 2023
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