Photo-Canvas Omdömen 192

TrustScore 3 av 5

2,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Awful ! Do not use ! I’m having to go through my bank for a refund. Was sent an exceptionally poor quality item with a poor quality image (blurred). Photo Canvas kept asking for photos of the... Se mer

Betygsatt 1 av 5 stjärnor

Have used them before and no issues with quality. This time my goods were delivered to the wrong address by DHL, I was unable to locate them and have had no help from Photo Canvas or DHL, you cannot p... Se mer

Betygsatt 5 av 5 stjärnor

I used a different company at Christmas 'Printerpix' and the quality was appalling. Also took ten days to arrive. I sent photos on the weekend to photo-canvas had superb discussion with Yash via e... Se mer

Betygsatt 5 av 5 stjärnor

I was looking for a company which produces photo canvases which are fairly large (120 cm by 50 cm) and flexible in dimensions. This I found in Photo Canvas, which produced a lovely print based on a ph... Se mer

Företagsinformation

  1. Fotoutskrift

Informationen kommer från olika externa källor

Design your personalised canvas online in exceptional quality, built to last, by our talented team of 45 in London.


Kontaktuppgifter

2,8

Medel

TrustScore 3 av 5

192 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har besvarat 42 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Terrible company. Very poor workmanship.

Terrible company to deal with. Ordered a panoramic print of an iconic image of a world famous location. When they sent me a confirmation email with a picture of my order it looked perfect. Then they sent another email saying there was a problem with my picture and they were reprinting it because they wanted it to be perfect. When it eventually arrived a week later I was stunned to see that they had cropped nearly 6 inches of the image away, cutting right through the main subject of the picture, the iconic landmark . The picture was useless and no longer recognisable. When I complained they sent me a copy of the finished article and said this is what I ordered. This was totally dishonest and I told them so. I have kept the original confirmation email which shows what I ordered and they are completely different. The picture is unusable and a total waste of money. This is a scam. Save your money and go elsewhere.

21 november 2019
Omdöme utan inbjudan
Logotyp för Photo-Canvas

Svar från Photo-Canvas

Hi,

Thank you for your feedback. I am very sorry to hear that you are not happy with your purchase. Your feedback matters and we would like to make this experience better. A member of the service team will be in touch with you. Please get back to them at your earliest convenience so we can sort this out for you.

Regards,
Shyama

Betygsatt 1 av 5 stjärnor

My canvasses are only fit for a bin. Absolute scammers

My canvasses are only fit for a bin. My own mother unrecognizable ?? How they sent this out (and over a week late) I will never know. Absolute scammers!!
Such poor material-its almost laughable if it wasn't a hundred quid down the drain.
Will fight to get money back but doubt it will be easy and had delayed my gift giving which is embarassing. I will certainly be calling in when I'm next in London if not rissolved in next few days!

7 oktober 2019
Omdöme utan inbjudan
Logotyp för Photo-Canvas

Svar från Photo-Canvas

Hi Molly,

We are very sorry to hear that you are not happy with your purchase. A member of the service team will be in touch to resolve the issue for you. Our apologies for the inconvenience.

Regards,
Shyama

Betygsatt 5 av 5 stjärnor

Absolutely superb!

I am amazed by the quality of all 5 canvasses, they are superb! . 3 quite complex montages and two canvas prints, and they are all every bit as good as I could have hoped. I am really delighted and would recommend this site without hesitation. Delivery was prompt and the parcel had been packed with great care. Thank you everyone involved.

20 augusti 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This is magical

This is magical, it is so easy to make a beautiful banner for Facebook AD, or others.

I share it with my friends, they love it.

9 augusti 2019
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Will never use again shocking customer service

Would like to retract me previous review after being reassured the canvas would arrive by 1pm today still no canvas rung up to be told it will be Monday. Absolutely shocking customer service basically you lie to your customers. Will never use this company again. I would advise anybody planning on ordering for next day delivery dont bother use another company

27 juli 2019
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Resolved my issue

Placed an order for a canvas for a birthday present paid for next day delivery. Had a few issues and was told it would be Monday. Recieved a phone call to tell me it will arrive tomorrow and they apologised for the confusion and they would update their website to make things clearer. Thank you for resolving the problem. I look forward to receiving my canvas tomorrow

26 juli 2019
Omdöme utan inbjudan
Logotyp för Photo-Canvas

Svar från Photo-Canvas

Dear Alison we are so very sorry about this issue. I understand we have called you back in the meantime and hopefully reassured you that your canvas would leave tonight for delivery tomorrow. We offer next day delivery if the order is placed before 12pm and we have asked for this to be made clearer on the website to avoid such misunderstanding. I am happy to confirm that your order has actually left now and will arrive tomorrow. I hope you will love your canvas and you might wish to use us again in the future and that in some way we have hopefully changed your view or our services a tiny bit. Kind regards; Your Photo Canvas team.

Betygsatt 5 av 5 stjärnor

Ik had een klacht

Ik had een klacht, de manier waarop Canvas dit heeft opgelost is geweldig. Ik kreeg als compensatie een voucher, waarop ik een nieuwe foto op Canvas kon bestellen. Deze werd snel en keurig toegezonden

25 april 2019
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very disappointed

Very disappointed
Tried to change order slightly, spoke on the telephone to two different gentleman whos grasp of English proved a stumbling block!
They say hand made but they certainly cant be as we asked for a small change which they said was not possible.
If we are dealing with an automated service fair enough, but hand made infers people are making canvases so changes before production should be possible
We felt brushed off and cancelled the order only recieving 80% of our money back
Will no use again and will not recommend
Spoke to digilab completely different experience spent our money there and all further money !!

28 mars 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Perfect!

I ordered a large 80x80cmx4.5cm canvas print. The canvas was drum tight on a strong wood frame, metal hanging parts included. The image true to the original file in colour and detail. Extremely happy with this product and speed of delivery at a busy pre-Christmas time.
I will be ordering again!

14 december 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Simple upload and edit platform

Simple upload and edit platform. Beautiful quality and unpixelated when following the image quality guidance. Canvas is more of a silk print quailty which is light weight and professional. Will recommend.

4 december 2018
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Quite dissapointing, very costly, no feedback before printing

I would like more feedback from them before they commit to printing the finished design. It is not always possible to spot on screen if people’s faces are obscured when ordering a montage. I have had people totally obliterated in the design or duplicated photos next to each other. When I have complained they have admittedly offered money off my next design. However this has still meant I have had to pay for a reprint. Why doesn’t someone quality check and contact the customer to point out what could be a possible design fault before going ahead and printing and distributing the order

15 november 2018
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer