Phone Enterprise Omdömen 

375
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

After an initial blip, when I saw that my order had not been dispatched after several days I contacted Phone Enterprise who promptly dispatched it via DHL Express. There were some delivery issues... Se mer

Betygsatt 1 av 5 stjärnor

Terrible service, told 1 to 3 day delivery. Ended up canceling order on 8th day, they ignore emails. Would not deal with this company ever again! Had to use Klarna C.Services to actually cancel the or... Se mer

Betygsatt 5 av 5 stjärnor

Ordered a Samsung S8 phone [in "Pristine" condition] for the wife at lunchtime on 11th October - delivered lunchtime 14th October. Simply superb service that outpaced the notifications. The phone... Se mer

Betygsatt 5 av 5 stjärnor

I have purchased 2 Samsung S10s over the past 6months - Selected "excellent condition" and they certainly are, they are pristine as if straight out of the box so definitely keep using them. It arrive... Se mer

Företagsinformation

  1. Mobiltelefoner
  2. Mobiltillbehörsbutik

Skrivet av företaget

We provide our customers with fully tested, value for money refurbished mobile phones with 6 month warranty.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

375 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(375)

12 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I opted for the prestige phone and and…

I opted for the prestige phone and and expected some signs of wear and tear, but it was spotless with no marks or scratches, great price and delivered in two days. Certainly looking to upgrade another phone with you, great service and good quality.

7 september 2021
Betygsatt 5 av 5 stjärnor

Brilliant service

Brilliant service. Phone came on time as promised however there was a slight issue with it.
This was resolved in no time at all and a replacement being provided.
Would highly recommend as after service was just as brill

3 september 2021
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

After an initial blip

After an initial blip, when I saw that my order had not been dispatched after several days I contacted Phone Enterprise who promptly dispatched it via DHL Express. There were some delivery issues due to an error on my part, and DHL did not give me much help. I contacted Phone Enterprise but received no reply. So I deducted one star for not receiving even an acknowledgement to my email.

So in my opinion their after sales skills may need a little improvement. Otherwise very satisfied.
I received a very nice phone at a good price.

26 augusti 2021
Betygsatt 5 av 5 stjärnor

I purchased Samsung S10 from mobile…

I purchased Samsung S10 from mobile phone enterprise looked at the reviews they were legit and the delivery was a bit late but the phone which was sent to me was in excellent condition. Definitely would recommend them for refurbished phones!

12 augusti 2021
Betygsatt 5 av 5 stjärnor

Buy of the year

I bought my phone (samsung galaxy s8) off the website and I was extremely happy with it when it arrived. I bought it in 'very good condition' which to me; seems to be a huge understatement, a feat not so easily acheived on the internet. The phone is in fantastic condition, and works fast and easily. It came with a new charging cable and delivery was quick. Fantastic service. I highly recommend anybody considering purchasing a phone to go to phone enterprise, as you will get exactly what you're looking for at a bargain price.

12 augusti 2021
Betygsatt 1 av 5 stjärnor

Still waiting for my phone after a week…

Still waiting for my phone after a week of ordering it!!!

8 augusti 2021
Logotyp för Phone Enterprise

Svar från Phone Enterprise

Thanks for the feedback. As informed by our customer representation there is a slight delay with our shipment it will be with you as soon as possible.

Regards,
Kaiser.

Betygsatt 1 av 5 stjärnor

I have been sent a broken phone which is not in good working order

The phone that I have bought from phone Exterprise needs repairing plus at fully battery it’s not turning on I asked for a lilac phone they sent black

I have spent £169 pounds on a phone which is not in a good working order at all and needs repairing

30 juli 2021
Logotyp för Phone Enterprise

Svar från Phone Enterprise

Dear Asim Shahzad, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future to ensure the correct colour was sent out.

We do believe the phone is able to turn on as you are able to indicate that it's fully charged.

All our phone are under warranty and 30 day return policy so within the stated timeframe you can return / exchange the phone.

Please feel free to reach out to sales@phoneenterprise.co.uk with any further comments, concerns, or suggestions you wish to share. We would love to make things right.

Regards,
Kaiser.

Betygsatt 5 av 5 stjärnor

Unlocked S10+

I got a unlocked S10+, it was in pristine condition but when I put the sim in the phone was locked, I emailed them at 9.30 in the evening and they responded at 9.45 (15minutes later), the next day I sent them the details and again within 30 minutes they responded and the phone was unlocked and now working perfectly.

29 juli 2021
Betygsatt 5 av 5 stjärnor

Outstanding Quality

Phone arrived a little later than usual, but the company made sure to keep me in the loop. Cannot fault the quality of phone given, if someone I know needs a refurbished phone then I would highly recommend phone enterprises.

28 juli 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Do I, Don't I?

Was a little dubious about buying a phone on-line but what I received was a phone in immaculate condition. Arrived quickly, no problems whatsoever, and I wouldn't hesitate to buy from Phone Enterprise again.

7 juli 2021

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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