Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Very pleased with the level of care I recieved. I was very informed about my procedure and was made to feel at ease. The staff gave me privacy and catered to my every need. Overall an excellent ex... Se mer

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Betygsatt 5 av 5 stjärnor

Fantastic care from all the staff, the level of care from start to finish was superb. Communication was excellent, calls, emails and texts and appointments rearranged when required. The staff at The... Se mer

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Betygsatt 5 av 5 stjärnor

I have just got home from the Pines. Fantastic experiencefrom start of the journey with Pheonix. All communication was clear and precise. The hospital visit was yhe same wonderfull friendly staff. The... Se mer

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Betygsatt 5 av 5 stjärnor

I had my gastric sleeve in December 23. From referral to today the care at Phoenix has been amazing. Constant check ins and support when needed. I had some struggles with food after my sleeve and was... Se mer

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Företagsinformation


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

509 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(509)

46 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Pheonix

Excellent communication from initial phone call. Staff very helpful and understanding. Very happy with service and operation.

18 mars 2026
Omdöme utan inbjudan
Logotyp för Phoenix Health

Svar från Phoenix Health

Thank you for your review, we're happy to read that you had a good experience.

Betygsatt 5 av 5 stjärnor

At every stage of my journey I felt…

At every stage of my journey I felt valued and supported. I had a very positive experience and I am very grateful for everything.

20 mars 2026
Omdöme utan inbjudan
Logotyp för Phoenix Health

Svar från Phoenix Health

You're very welcome. Thank you for taking the time to leave us a lovely review, much appreciated.

Betygsatt 4 av 5 stjärnor

Excellent

The communication between them and myself including all the relevant people from consultant to dietician was excellent.
The level of knowledge and care my surgeon and the team displayed was nothing but fantastic. I am blessed to of had such a wonderful team looking after me and feel confident in my aftercare too

17 mars 2026
Omdöme utan inbjudan
Logotyp för Phoenix Health

Svar från Phoenix Health

Thank you for the kind words, much appreciated.

Betygsatt 5 av 5 stjärnor

Phoenix have changed my life

Phoenix have changed my life, I am healthier and happier than I’ve been in about 20 years. My blood pressure is better and I’m actually wanting to shop for clothes 🥰

28 oktober 2025
Omdöme utan inbjudan
Logotyp för Phoenix Health

Svar från Phoenix Health

Wow, that's fabulous! We're so happy to read about how you're feeling. Happy shopping :o)

Betygsatt 5 av 5 stjärnor

Very pleased with the level of care I…

Very pleased with the level of care I recieved. I was very informed about my procedure and was made to feel at ease. The staff gave me privacy and catered to my every need.
Overall an excellent experience.
The only downside side was literally being asked to leave so the next patient could have my room when my ride home hadn't arrived and how to administer some of my medications was not clearly explained to me.

10 mars 2026
Omdöme utan inbjudan
Logotyp för Phoenix Health

Svar från Phoenix Health

Thank you for taking the time to leave us a review, much appreciated. We will feedback to the hospital about your discharge experience.

Betygsatt 5 av 5 stjärnor

Fantastic care from all the staff

Fantastic care from all the staff, the level of care from start to finish was superb. Communication was excellent, calls, emails and texts and appointments rearranged when required. The staff at The Pines were also excellent, so friendly whilst remaining professional at all times.
I would definitely recommend Phoenix Health and would not hesitate to use them again if required.

10 mars 2026
Omdöme utan inbjudan
Logotyp för Phoenix Health

Svar från Phoenix Health

Thank you for the kind words and for taking the time to leave the review. Patient endorsement really means the world to us. Real reviews from real 'happy' patients :o)

Betygsatt 5 av 5 stjärnor

I had my gastric sleeve in December 23

I had my gastric sleeve in December 23. From referral to today the care at Phoenix has been amazing. Constant check ins and support when needed.
I had some struggles with food after my sleeve and was referred to a psychologist. She was amazing and supported me in ways I never knew I needed. I cant thank everyone at Phoenix enough.

9 mars 2026
Omdöme utan inbjudan
Logotyp för Phoenix Health

Svar från Phoenix Health

Thank you for your review. Lovely comments, much appreciated.

Betygsatt 5 av 5 stjärnor

First class company first class service

Phoenix was amazing from the second they took over. Really friendly staff melony is a little pocket rocket angel. As a company everything was plain sailing. Excellent doctors I was under Dr Stewart and Dr donnelly. I couldn't fault a single thing and if 10 stars were a thing I would have given 11... all staff are a credit to this company. Thank you all so so much

24 februari 2026
Omdöme utan inbjudan
Logotyp för Phoenix Health

Svar från Phoenix Health

Thank you for the fabulous review, our staff will be delighted to read it! We agree that Melony is indeed a pocket rocket and that our surgical team are excellent. Thanks again, much appreciated.

Betygsatt 5 av 5 stjärnor

Absolutely amazing

The staff and all the team required for my procedure were absolutely amazing and made me feel really relaxed about everything, honestly everyone was so nice and caring very professional. Would definitely recommend.

20 februari 2026
Omdöme utan inbjudan
Logotyp för Phoenix Health

Svar från Phoenix Health

Thank you for your kind words, much appreciated.

Betygsatt 5 av 5 stjärnor

the staff were great with explaining…

the staff were great with explaining everything to me what was happening over the coming days and how i will be feeling a bit sore for the coming days i can’t recommend them enough
i was under Ms Darien

17 februari 2026
Omdöme utan inbjudan
Logotyp för Phoenix Health

Svar från Phoenix Health

Thank you for your review, we always try to keep patients informed and manage their expectations, so it's reassuring to read that this meant a lot to you.

Betygsatt 5 av 5 stjärnor

I have just hot home from the Pines

I have just got home from the Pines. Fantastic experiencefrom start of the journey with Pheonix. All communication was clear and precise. The hospital visit was yhe same wonderfull friendly staff. The surgeon Miss Darrien and her fellow Marty were very professional, explained what she hoped to achieve given my circumstances. The goal was achieved and i am more than happy with the wsy they spoke to me. The conversations were deliverd with clarity and compassion and that means so much for a bariatric patient of over 20 years. Well done to all involved in my treatment and thank you.

19 februari 2026
Omdöme utan inbjudan
Logotyp för Phoenix Health

Svar från Phoenix Health

Thank you for this wonderful review! Miss Darrien and Marty will be delighted to read this. We're really pleased you had a fantastic experience - makes what we do all worthwhile.

Betygsatt 5 av 5 stjärnor

I was referred two year ago by the GP …

I was referred two year ago by the GP which led me to bariatric surgery.
I made the choice to use Pheonix Health and im glad I did. Excellent service, I could not fault a thing.

17 februari 2026
Omdöme utan inbjudan
Logotyp för Phoenix Health

Svar från Phoenix Health

Thank you so much.

Betygsatt 5 av 5 stjärnor

Everyone was very welcoming and…

Everyone was very welcoming and explained everything I did have a few issues when I woke up but soon was alot better the nurses couldn't have done more they were so nice and respectful

14 februari 2026
Omdöme utan inbjudan
Logotyp för Phoenix Health

Svar från Phoenix Health

Thank you for the review, much appreciated. We will also pass your comments about the nurses onto the hospital.

Betygsatt 5 av 5 stjärnor

Great experience all round

Great experience all round, from start to finish everything was, is and no doubt will be excellent.

Best thing I ever did.

11 februari 2025
Omdöme utan inbjudan
Logotyp för Phoenix Health

Svar från Phoenix Health

Thank you for the review, much appreciated.

Betygsatt 5 av 5 stjärnor

What a lovely experience it is dealing…

What a lovely experience it is dealing with the phoenix group, the staff are so helpful and care about you and your concerns. I would not hesitate to recommend them as a very wonderful place for you to deal with. From the smallest enquiry to end of process they are supporting you.

30 januari 2026
Omdöme utan inbjudan
Logotyp för Phoenix Health

Svar från Phoenix Health

Thank you for the lovely comments in your review.

Betygsatt 5 av 5 stjärnor

Bariatric surgery

Was very looked after , I would like to thank all the night staff / day staff , I would also recommend anyone go here for any surgery, I would like to thank Mr Javed and his surgical team

21 januari 2026
Omdöme utan inbjudan
Logotyp för Phoenix Health

Svar från Phoenix Health

Thank you Holly for your review. We will of course pass your thanks onto Mr Javed and the team.

Betygsatt 5 av 5 stjärnor

Great healthcare provider!

Have had a fantastic experience with Phoenix, from first contact to completing the surgery. The whole team are helpful and engaging, and Mr Javed & his surgical team were just great, calm & patient. I have received excellent guidance throughout, and whilst I go through this post-op phase, I know they'll be available if required. Highly recommended.

21 januari 2026
Omdöme utan inbjudan
Logotyp för Phoenix Health

Svar från Phoenix Health

Many thanks Kate for your super review, Mr Javed and the team will delighted to read this.

Betygsatt 5 av 5 stjärnor

5*****

From start to finish the team here are outstanding the nurses never stop checking on you and the surgeons check in on you numerous times
Very good care indeed

23 januari 2026
Omdöme utan inbjudan
Logotyp för Phoenix Health

Svar från Phoenix Health

Thank you Lisa for your review, much appreciated. We will pass your comments about the nurses onto the hospital.

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