For a while I was disappointed because my scheduled delivery was not met. When I contacted Philtop, the representative very kindly explained the problem with the delivery. Two days later delivery was... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Well if you want a working alternator for $120 you will get one. Unfortunately for me I got a dud, emailed them, sent proof of the alternator failed to which I received another one free of charge. Tha... Se mer
Företaget har svarat
I originally purchased a radiator for my vehicle and realized it didn’t last very long. It was a defective item that created a leak on my car not even within a month of it being installed. However, I... Se mer
Företaget har svarat
I really liked the speed of my replacement hubs after submitting a warranty claim request. Liked that I didn’t get the run around. Representatives were always friendly and helpful.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Introducing PHILTOP, a dynamic automotive parts and accessories brand that emerged in the early 21st century. Since our inception, we have been dedicated to delivering unparalleled fitment accuracy in our auto parts across key vehicle systems, including chassis systems and engine and powertrain systems. Each product undergoes meticulous design and rigorous testing, ensuring seamless integration and optimal performance. We believe that high-quality automotive parts shouldn't come at a premium that's out of reach. We're able to offer a wide array of products that are both cost-effective and top-notch in quality.
Kontaktuppgifter
4,5
Utmärkt
25 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Not a robot, but a Human that cares
For a while I was disappointed because my scheduled delivery was not met. When I contacted Philtop, the representative very kindly explained the problem with the delivery. Two days later delivery was made. Great Guy, this Philtop representative! Thankyou
16 oktober 2026
Alternator arrived on time and it fit…
Alternator arrived on time and it fit perfectly. Can't do better than That!!
30 september 2026
Svar från Philtop
Thank you for your kind words! We’re glad to hear the alternator arrived on time and fit perfectly. We truly appreciate your support!
Svar från Philtop
Thank you for your kind words! We’re delighted to hear you’re happy with our products, prices, and service. We truly appreciate your support!
They treated me very well and took care…
They treated me very well and took care of my issues with no fuss
30 september 2026
Svar från Philtop
Thank you for your kind words! We’re glad we could assist you and resolve your concerns smoothly. We truly appreciate your support!
Great customer service extremely…
Great customer service extremely knowledgeable and helpful talked me through the exact fit process I really felt like a next door neighbor 😊
30 september 2026
Svar från Philtop
Thank you for your kind words! We’re so glad our team could help you with the fitment process and make your experience feel easy and personal. We truly appreciate your support! 😊
Even though I couldn’t track my package…
Even though I couldn’t track my package arrives very fast.
Shout out to customer service that responded my issue so quick .
30 september 2026
Svar från Philtop
Thank you for your kind words! We’re glad your package arrived quickly and that our customer service team could assist you promptly. We truly appreciate your support!
customer service was great
19 september 2026
Svar från Philtop
Thank you for your kind words! We’re delighted to hear that you had a great experience with our customer service. We truly appreciate your support!
I originally purchased a radiator for…
I originally purchased a radiator for my vehicle and realized it didn’t last very long. It was a defective item that created a leak on my car not even within a month of it being installed. However, I reached out to customer service and they provided me with a brand new replacement with the warranty claim.
19 september 2026
Svar från Philtop
Thank you for sharing your experience. We’re sorry the radiator did not meet your expectations, but we’re glad our team was able to assist you with the warranty replacement. We appreciate your feedback and support!
Customer service was great
Customer service was great. We received a faulty radiator and they made it right quickly.
19 september 2026
Svar från Philtop
Thank you for your kind words! We’re glad we could resolve the issue quickly and provide the support you needed. We truly appreciate your trust and support!
I really liked the speed of my…
I really liked the speed of my replacement hubs after submitting a warranty claim request. Liked that I didn’t get the run around. Representatives were always friendly and helpful.
19 september 2026
Svar från Philtop
Thank you so much for your kind words! We’re glad to hear that the replacement hubs arrived quickly and that our team was able to make the warranty process straightforward and helpful. We truly appreciate your trust and support!
You get what you pay for
Well if you want a working alternator for $120 you will get one. Unfortunately for me I got a dud, emailed them, sent proof of the alternator failed to which I received another one free of charge. That one also ended up being a dud out of the box (B+ Stud was cracked off, guess it could have happened during shipping so maybe not their fault. At this point im pissed because im now about 20 days without a car however this is what can happen when you go aftermarket, but in my opinion still worth the hassle of possibly getting a dud because in the end they sent a 3rd replacement to which is working beautifully. Still beats paying $700 for OEM all day
18 september 2026
Svar från Philtop
Thank you for giving us the opportunity to make things right. We’re truly sorry for the inconvenience and time without your vehicle, and we sincerely appreciate your patience throughout the replacement process. We’re glad the third alternator is working beautifully and that we could ultimately get you back on the road. Thank you for your understanding and support!
Svar från Philtop
Thank you for your kind words! We’re delighted to hear that you had a positive experience with PHILTOP. We truly appreciate your support!
they are vary present in trying to get…
they are vary pleasant and noligeable in trying to get to the bottom of the problem . timely in there email response
29 augusti 2026
Svar från Philtop
Thank you for your kind words! We’re glad to hear that you appreciated our efforts to get to the bottom of the issue and our timely communication. Your feedback means a lot to our team!
Great costumer service
Great costumer service! Super fast at answering and very comprehensive.
31 augusti 2026
Svar från Philtop
Thank you so much for your kind words! We're delighted to hear that you were satisfied with our customer service and response time. Your feedback means a lot to our team. We truly appreciate your support!
Svar från Philtop
Thank you for your wonderful feedback! We're delighted to hear that you had such a positive experience with PHILTOP. Your support means a lot to us, and we look forward to serving you again in the future.
The catalytic converter assembly was…
The catalytic converter assembly was sent with an incorrect gasket and one of the assembly flanges was welded at an incorrect position. Customer service was very good regarding the incorrect gasket. I did not contact customer service regarding the other issue as I decided to return the parts.
14 juli 2026
Svar från Philtop
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations.
We appreciate your recognition of our customer service team's support regarding the gasket issue. We take your feedback on product quality and fitment seriously and will continue working to improve.
If you need any further assistance, please feel free to contact us at support@philtop-auto.com. We're always happy to help.
Thank you again for your feedback.
Fit perfect
Fit perfect, delivered quickly. Priced right. Couldn't ask for anything more.
23 juli 2026
Svar från Philtop
Thank you for your fantastic review! We're thrilled to hear that everything met your expectations, from fitment and delivery to overall value. We truly appreciate your support and hope to serve you again soon!
Svar från Philtop
Thank you for your kind words! We're glad we could get back to you quickly. If you ever have more questions, we're always here to help.
Catalytic Converter Return
Delivery was very timely.
When returning a product customers often times expect some form of “resentment” from the company (my opinion). Customer service was “excellent” in tone and was absolutely respectful in spite of being conducted entirely via email (except the original contact because I phoned after hours and left a voicemail)!! Requesting a refund was easy and approved within 2 days.
30 mars 2026
Svar från Philtop
Thank you so much for sharing your experience in such detail! We believe returns should be as smooth as purchases—no resentment, just respect. Glad our team delivered that, and happy to hear your refund was processed quickly. Hope to serve you again!
HPFP works with my application
HPFP works with my application, required outlet fitting swap but otherwise perfect fit and function. Service was very attentive and took care of my concerns regarding swapping the fitting.
14 juli 2026
Svar från Philtop
Thank you for the honest feedback! We're glad the HPFP worked out after the fitting swap and that our team was able to address your concerns promptly. Your input helps us improve — please let us know if there's anything more we can do to earn that fifth star next time!
Detta är Trustpilot
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.