Overall poor experience. Ordered 3 fairly common items. One was rejected and refunded, which is fair enough if it is out of stock. Another item was dispensed incorrectly - an incorrect ointment se... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy to use website. Highly reputable company who ask for full health details and drugs being taken before certain drugs will be dispatched. If one is completely honest with these details, which are... Se mer
Nice and simple website to see what is available at a great price. Super quick delivery and fabulous service.
I have been taking weight loss tablets for two weeks now and already lost 6lbs, this is without making other changes in my diet. I have been setting responsibly for a while and I wasn’t getting much o... Se mer
Företagsinformation
Skrivet av företaget
Since our launch in August 2020, we’ve helped thousands of patients get the prescription treatment they need, delivering directly to their home or place of work, in as little as 24 hours. Be assured you are in good hands as all of our prescribers and pharmacists are UK graduates who are registered with the GPhC but don’t take our word for it, check out our five-star reviews on Reviews.io and Trustpilot
Kontaktuppgifter
32 Welbeck Road, G53 7SD, Glasgow, Storbritannien
- 0141 952 5918
- hello@pharmacyonline.co.uk
- pharmacyonline.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick and easy to apply and quick…
Quick and easy to apply and quick delivery
Easy to order and quick to deliver
The product was reasonably priced and…
The product was reasonably priced and delivered promptly with appropriate packaging. Got my dog some gel lubricant for her eyes and it seems to be a very good product and does the trick. Diamond and I are very pleased.
My orders didn't toke long and I got…
My orders didn't toke long and I got the support needed. Very professional and effective team 👏
So easy to use and fabulous service
Didn’t refund money
I ordered from this website and was declined for some reason I’ve since ordered from two different companies no problem , I didn’t receive my money back nearly £124! I emailed numerous times tried to call but it was never answered I tried social media and was told it would be refunded! The last email I was told to contact my bank!? So I did report and luckily my bank refunded me, will never ever use this company again
Quick delivery at a very competitive…
Quick delivery at a very competitive price compared to other on line pharmacies.
Pachetul a ajuns după o săptămână !
Pachetul a ajuns după o săptămână !
În loc de 24 ore
Poasta din uk sunt niste mincinoși si rasiști. Au mințit ca nu este nimeni acasă sa colecteze. Am stat lângă ușa in ziua aia.
EXCELLENT SERVICE
Quick diagnosis and quick delivery of items. Very impressed.
The web-site is very easy to use
The web-site is very easy to use, orders dealt with very quickly and regular updates provided on the status of your orders throughout, right up until point of delivery.
One thing that could be improved is the reduction of requests to complete the health questionnaires that have been completed.
Distressing Experience with Company
JOrdered product from this company. Which i have been a customer of for several years with absolutely no ordering problems. Now i am not sure what has happened to this now shoddy company. First order went through absolutely no problem, item delivered. They then offered a discount so I ordered again applied discount and my order was declined but took my payment. Supposedly refund on way. Re-ordered again order went through payment taken, then email to say it was declined. I am absolutely Furious, Now two payments totalling nearly £300 off my card. Phoned customer services yesterday absolutely furious to register complaint, agent apologised and promised to look into it and get back to me end of business. I am Still waiting... I am now going to advise my bank of fraudulent payments, and report this company to the General Pharmaceutical Council advising them of my distressing treatment to myself, of being unfair, , cancelling orders and taking payments and also the extreme distress i encountered dealing with them. I await further communication from this company today.
Absolutely FURIOUS.
Day 2 dealing with this Company. I phoned again this morning chasing my promised phone call from supervisor that never materlised from Yesterday. Was advised by Sean that I would definitely receive today. So far no call. Just an email saying New Complaint?. Still no refund of £300.00 I am getting frustrated being lied too and this so called company seems to be blasé about resolving my issues. THEY Genuinely don't care and ARE NOTinterested in trying to actually listening to my complaint. I have now passed my concerns about this Company and their practices to The General Pharmaceutical Council. I will update this review as long as this matter continues unresolved and also their ongoing unresponsive manner .Day 3, still no phonecall from supervisor and still waiting on my refund. Phoned first thing this morning again promised a call back, still waiting. To make matters worse went to use my pen thus morning and it is faulty, spoke to a prescriber at company but was cut off. Sent an email to video product. I am so frustrated with this company words cannot express. Still waiting on Refunds, phone calls, faulty product refund. some sort of response. Please think twice about ordering from this now shoddy company,and receiving disgraceful behaviour shown to their customers. Will update review when I receive an acceptable response. Day 6 still awaita response from this Company, still Awaiting a REFUND. AGAIN phoned company yesterday eventually got my call from supervisor who really was no help, didn't listen to my complaints, obliviously reading from a script that covers most complaints. Still waiting on a refund have contacted bank. At no point apologised for any inconvenience to me for my time calling, emailing etc. Absolutely dont care if they lose customers to the more PROFESSIONAL companies out there. A would never use this company again or recommend this company to anyone. Truly shows their lack of professional conduct and shameful behaviour towards a once loyal customer. I hope the customers that have had issues refuse to give them their custom also.
Please read their info and terms and conditions before ordering and paying, because they clearly don't adhere to
Avoid , there are far better Customer focused companies out there.
I have reported to The General Pharmaceutical Council to investigate their practices.
Never had any issue at all would definitely recommend
Shopped with this company on many occasions, absolutely great service from beginning to receiving my orders
Invaluable service
I've used PharmacyOnline a few times and I'm very happy with the service. Easy to order, very fast delivery and they care that the medication is right for you before dispensing.
Excellent customer service and prompt…
Excellent customer service and prompt service
This pharmacy is very professional and…
This pharmacy is very professional and has a great delivery system I would recommend it any time
professional and efficient
Very good
Very good, did everything they said they was going to do, prompt, I would receive them.
Re-Order date changed
My due date for re ordering my prescription is continually changed and brought forward from the 28 day repeat set by me. Consequently I have to remember the correct dates myself - otherwise I would become overstocked with my medicines.
Not happy they took money from my bank…
Not happy they took money from my bank then cancelled my order . Would not shop with them again
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
