Really poor service using a useless courier. Very difficult to get delivery dates. They keep saying the product has gone to the courier but cannot give any progress report. I’ve used couriers which al... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was originally very sceptical as had read some bad reviews and had got rather impatient which is my fault, ended up calling and they were really lovely and started looking into my case straight a... Se mer
I trust this company...I have used them before and will use them again... it's sometimes a little bit scary to order goods online but I have never had any problems with PharmacyDirectGB....They had w... Se mer
Have nothing but positive comments to make with Pharmacy Direct. I'm a new customer and was a little cautious after reading some of the reviews. However, my first order was processed the same day an... Se mer
Företagsinformation
Skrivet av företaget
Pharmacy Direct GB is on the leading online pharmacies in the UK. As a registered UK pharmacy, we offer you a wide choice of medicines online, some with and some without a prescription. We are set up to provide private prescriptions quickly and accurately using the latest robot prescription dispensing, overseen by our experienced pharmacists. Our philosophy is to supply you with the best possible products and services at better prices than your high street chemist. Just like your local Chemist we also offer toiletries, gifts and perfumes, all at guaranteed low prices.
Kontaktuppgifter
560/562 Green Lane, B9 5QG, Birmingham, Storbritannien
- 0121 772 3873
- info@pharmacydirectgb.co.uk
- pharmacydirectgb.co.uk
3,3
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221 omdömen
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Poor service and lack of communication
I paid for a next day delivery, they never sent my order. Called them, they said that it is not in stock.
I canceled my order, requesting a full refund, they never confirmed this.
20 juni 2022
Omdöme utan inbjudan
Used for first time
Used for first time. Had an online consultancy with them, then within a day & half my order was received via RoyalMail tracked delivery.
Excellent Service Guys.
Keep it up
Many Thanks.
Chris
14 maj 2022
Omdöme utan inbjudan
No problems, will use again.
Been using this company for several years,never had any problems. Reliable with competitive prices. Last order made on 10/04/22 arrived on 13/04/22.
17 april 2022
Omdöme utan inbjudan
Service parfait ,fiable et honnête
Service parfait ,fiable et honnête. Vrais produits conformes et de qualité.
Site internet tres pratique.
11 juni 2021
Omdöme utan inbjudan
Placed an order on 12/5/21
Placed an order on 12/5/21. Got the email saying payment completed, then nothing after that. Phoned them up and spoke to a man driving his car telling me the woman was not there who deals with the ' phone number '. Logged in to my account and sent a message. Still nothing, then tried loggin into my account and no email or password is recognised, clicked their twitter link and their twitter account is suspended. DO NOT USE.
7 juni 2021
Omdöme utan inbjudan
Put my order on Monday 22/6/2020…
Put my order on Monday 22/6/2020 received the Voltorol 50mg tablets 2 days later.
Great service will use again
Thanks
25 juni 2020
Omdöme utan inbjudan
Svar från PharmacyDirectGB
Dear Mark,
Thank you for your comments. We are pleased to hear that you are happy with our service. We look forward to serving you again.
Best wishes,
PharmacydirectGB
Don't be in a hurray for your order!
I placed an order 23rd May,,, still not arrived on 9th June. Wouldn't use them again. Refund requested.
9 juni 2020
Omdöme utan inbjudan
Svar från PharmacyDirectGB
Dear Mr Mac,
If you can provide us with your full name or order number we can have a look into this for you.
We searched for J Mac and we do not have a customer under that name.
Thank you.
Zakaria
Great service and prices, products are always delivered promptly.
27 maj 2020
Omdöme utan inbjudan
Really poor service. I think the are con artists
Really poor service using a useless courier. Very difficult to get delivery dates. They keep saying the product has gone to the courier but cannot give any progress report. I’ve used couriers which allow real time tracking. I think it could be a scam company .... 2 weeks tand still nodelivery of my essential prescriptions. I’m back to my high street pharmacy onto these con artists.
7 maj 2020
Omdöme utan inbjudan
Svar från PharmacyDirectGB
Dear Ms Kamaluddin,
We are unable to find any order placed in your name and are not aware of correspondence from you. Also, we do not use couriers. Can you please check your information?
Kind regards,
Pharmacydirectgb
I ordered 3 times during past 2 years.
I ordered 3 times during past 2 years.
I had 0 problems.
23 april 2020
Omdöme utan inbjudan
Svar från PharmacyDirectGB
Thank you for your feedback.
Dishonest online pharmacy
Dishonest! Do not do the online shop from pharmacy direct, i placed the order and more than one week after I got the order cancellation due to no stock, I understand.
Then two weeks after, I saw the stock is available online again, I called them to make sure it is in stock, the lady one the phone put me on hold for more than 15 mins, then she said to me that “yes, the item is back to stock.” I placed the order after I hung up the phone. 8 days later, I found there is no email for shipping or receipt from the store, I called pharmacy direct again, the same lady picked up the phone and told me that “I am sorry, the item is not in stock.”
I have been very patient to them, this time is enough, I feel like it is definitely a trap to anyone who placed the order then no chance to chase it up during the COVID19 period.
I would not recommend to all of my friends as I do not want them may lose their money.
Be Aware.
1 april 2020
Omdöme utan inbjudan
Fake pharmacy, order never showed up
My order is supposed to have shipped but I can't track it, and it has not arrived. Money back?
29 mars 2020
Omdöme utan inbjudan
This company is a scam they will take…
This company is a scam they will take your money and will not send you anything and if they do it will not be worth anything be warned and your own perils
24 mars 2020
Omdöme utan inbjudan
Svar från PharmacyDirectGB
Dear Mr Quail,
As mentioned in the emails. The malaria medication which you ordered is prescription only medication therefore we can not supply it with out a valid prescription. As you have been unable to supply a valid prescription your order has been cancelled and refunded in full.
Regards,
Customer Services.
Good service I ordered and got my…
Good service I ordered and got my package in a perfect condition thanks @pharmacydirectgb
13 mars 2020
Omdöme utan inbjudan
#4000035150 item
They send my order #4000035150 in Ireland and don’t answer to my email, i want the send another time the item or refund me immediatly
12 mars 2020
Omdöme utan inbjudan
Terrible ...
Terrible .... they never respond to emails I have placed an order that has never arrived .... I have solicited several times without response money thrown away ... scam
10 december 2019
Omdöme utan inbjudan
Svar från PharmacyDirectGB
Dear Mr Lari,
We emailed you on several occasions asking you for a private prescription. When you placed your order you selected the option of "I have a valid prescription''. As stated on our website we cannot dispense Prescription Only Medicines (POM ) with out a valid prescription.
However we have credited your account in full.
Regards,
Pharmacydirectgb.
Awful customer service!
Awful customer service. If they don't like what you're saying, they just don't answer.
27 oktober 2019
Omdöme utan inbjudan
Svar från PharmacyDirectGB
Dear Mr Soares,
We have searched our ordering system and all our email correspondence and cannot find any contact from you. Please contact us by telephone on 0121 772 3873 to discuss this further. Meanwhile, I would be grateful if you would remove this post until we can clarify the situation.
Kind regards,
Customer Services
pharmacydirectgb.co.uk
I have never received my order
I have never received my order (for more than 1 month)
I asked for the refund but to date I have no answer.
I advise you not to buy on this site.
3 december 2018
Omdöme utan inbjudan
Unacceptable Behaviour IMHO
Ordered a product online, which was advertised as being in stock. Received an email telling me that it had been dispatched and the money was taken from my credit card. A week later, when the product had not arrived, I telephoned and was told that they did not have any in stock and so obviously it had not been dispatched. Unacceptable behaviour IMHO.
24 augusti 2018
Omdöme utan inbjudan
Ordered goods over two weeks ago…
Ordered goods over two weeks ago payment was taken immediately but still no delivery! Very disappointed.
I have now had a response & my goods have been received together with a full refund. Many thanks
7 april 2018
Omdöme utan inbjudan
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