Easy website to navigate and smooth check out process. Each product had a detailed description and was very informative which was really helpful as a first time cat owner. Prices were just as competit... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My cat's really fussy with his old age and only likes his particular food which is becoming harder to find (Royal Canin) Pettable still have it in stock and delivery was quick. Will defo use again!
Pettable did a great job of processing and despatching my order. Delivery date was a little confused because their carriers couldn't make up their minds when they would be coming. I even received an... Se mer
New website so at first I wasn't sure but they had a promotion on their first day. Surprisingly very good! Quick delivery as well as being very friendly when I messaged them on Facebook. Will be using... Se mer
Företagsinformation
Skrivet av företaget
Find their next favourite and save on the products you love at Pettable - the UK's #1 for all things furry, feathered and scaled. Free delivery on all orders over £29!
Kontaktuppgifter
Storbritannien
- hello@pettable.co.uk
- pettable.co.uk
4,6
Utmärkt
34 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service
27 juni 2023
Pettable have always been excellent in…
Pettable have always been excellent in service and price
23 februari 2023
Omdöme utan inbjudan
Items missing in my order but company…
Items missing in my order but company refused to resend but offered a gift voucher code which wasn’t ideal because then I had to pay postage again when I ordered the missing items.
7 december 2022
Svar från Pettable
Hi Sharon, unfortunately we were unable to issue a direct replacement or refund on this occasion because your claim for missing items failed our anti-fraud matrix. We must have these measures in place to not only protect ourselves as a business, but also to protect our customers from price increases as a direct result of fraudulent activity. This has been explained thoroughly in our previous correspondence.
We instead agreed to provide a gift voucher covering the full value of the items you claimed to be missing, which I can see you've already redeemed. An additional cost for P&P could have been avoided if redeemed as part of an order with a total above our free delivery threshold.
Kind regards,
Matt @ Pettable
Easy to order and quick delivery
Easy to order, quick postage, had the item I wanted in stock which I was struggling to find elsewhere.
17 november 2022
Customer service was next to none
Contacted the company about a toy I was looking for as my dog loves them, they checked and had it in stock and added it to the website so I could buy it. The customer service I received from this company was top quality
14 november 2022
Job well done.
Pettable did a great job of processing and despatching my order.
Delivery date was a little confused because their carriers couldn't make up their minds when they would be coming. I even received an email from them after the parcel had arrived telling me to expect delivery the following day 🤣.
18 oktober 2022
Great communication and very quick…
Great communication and very quick delivery. Thank you
19 september 2022
Good products and excellent service.
24 augusti 2022
Great personal service as always from…
Great personal service as always from this pet shop
5 augusti 2022
Easy to use website and super customer…
Easy to use website and super customer service. Great prices and fast delivery. Would recommend.
30 juli 2022
Omdöme utan inbjudan
Amazing service
Amazing service, Great prices and Lee from Customer Services/Packing was very helpful and kind with my enquiry.
Thanks for my making my Hamster a very happy hammy :)
4 juli 2022
Omdöme utan inbjudan
easy to use website
Easy to use website, competitive prices & quick delivery, happy to keep using.
18 juni 2022
Omdöme utan inbjudan
My cat's really fussy with his old age…
My cat's really fussy with his old age and only likes his particular food which is becoming harder to find (Royal Canin) Pettable still have it in stock and delivery was quick. Will defo use again!
20 februari 2022
Omdöme utan inbjudan
Excellent
Easy to use, good prices and great customer service! Very impressed, would definitely recommend.
14 februari 2022
Omdöme utan inbjudan
Amazing service
Amazing service! Great prices and I now have one very Happy doggo now! Not that he wasn't before, he actually liked his life before pettable but now he loves it.
Thanks Pettable
Bradders and Markus 🐾
13 februari 2022
Omdöme utan inbjudan
Great prices and amazing customer…
Great prices and amazing customer service, would definitely recommend!
11 februari 2022
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.