If we had it to do again, we probably would have opted for another company. We did not need to claim for years until our dogs were older. They were ok at the beginning, but have been progressively wor... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This site is a waste of your time. It’s only useful if you have a puppy because the dog hasn’t seen a vet yet and has no issues. But the minute your dog gets sick you’ll find that there is now and exc... Se mer
Overall, Petsecure Insurance provides the coverage you'd expect, especially for routine and emergency care. However, there are some important limitations to be aware of. One significant issue is t... Se mer
I sent an email with written information pertaining to the cancellation of my pet's insurance. I was notified through email that my insurance was indeed cancelled by a representative. However, I was c... Se mer
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Offers pet health insurance in Canada.
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horrible company that will legitimately…
horrible company that will legitimately trick you, and they will do this in a moment when you alredy under stress.
26 oktober 2023
Omdöme utan inbjudan
I have been trying to cancel my pet…
I have been trying to get my pet insurance cancelled with Petsecure for almost a year, but they don’t respond to emails with written requests to cancel and I get the run around when I call them. They have been taking my money now for over a year with no claims payouts. They are scammers. Avoid this company at all costs!
20 december 2022
Omdöme utan inbjudan
Avoid Petsecure/Petline - SCAMMERS
Avoid this company. They will find any way to rejects claims. Like others, they will classify issues as preexisting, even when medical records support otherwise. Not tell you your file is missing something until you are in neef, etc. Very poor customer care. Pay more for Trupanion or another company, as you will regret Petsecure/Petline.
9 juni 2023
Omdöme utan inbjudan
Big Scam
They are simply scammers living off your money! great business for them, sucks for you! Processing bills takes up to 4 months!! Any sickness the pet gets is always and ALWAYS pre-exisitng, even if the cats vomits or has diarrhea. Keep in mind, it is all PRE-EXISITNG, and what is more annoying is that after you discover that they are a bunch of thieves you have to keep paying them monthly until the fake contract ends
30 april 2023
Omdöme utan inbjudan
I regret choosing petsecure
I regret choosing petsecure. I understand routine and elective procedures are not covered, but unforeseen complications arising during recovery should be. I spent another $1600 for complications from the spay and had to pay out of pocket because PetSecure would not cover anything to do with spay INCLUDING COMPLICATIONS FROM RECOVERY. I found out that Fetch by the Dodo will cover complications. I regret not choosing them from the start instead. Do yourself and your pet a favour and do not go with Petsecure. They also do everything old school by paper and it takes a long time to get claims processed.
31 mars 2023
Omdöme utan inbjudan
The claim process is frequently agonising
They are very slow in processing claims and repeatedly say submissions are incomplete. For example, on my last claim, I received a note a month later saying I had not submitted an "itemised receipt" even though what I sent did list all necessary items. I then sent the receipt again - twice - and still, 6 weeks later, have not received payment.
I called the company: they apologised and said they would process the claim. This would not be so bad if it were an isolated incident, but it happens with depressing regularity. On the other hand, Petsecure has no difficulty relieving me of my monthly payments with depressing regularity - no delays there!
31 mars 2021
Omdöme utan inbjudan
Detta är Trustpilot
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