Excellent service, quick smooth and easy to use. I was able to post Angel missing within minutes. The tips, and support updates where timely and useful.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
PetRadar was very supportive and their advice and posters invaluable. I would recommend any missing pet owner to use them. I cannot vouch for their social media posts but, hey ho, my 1yr old cat cam... Se mer
Företaget har svarat
Posts are real but their accounts aren't as popular and the posts were not getting much engagement when my pet went missing. But I believe every little helps! Liked the poster and the map of lost pets... Se mer
Företaget har svarat
Such an easy to use site, however, editing was a bit difficult, as others have previously stated. This needs to be fixed to allow proper editing further down the page, otherwise a helpful site, despit... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
For people with a missing pet that don’t know what to do, we help you every step of the way. Instead of only putting posters and hoping for the best, we also pro-actively alert thousands of your neighbors with digital alerts. Note: Beware of Impersonators! We’ve been made aware of scammers impersonating PetRadar, using our logo and contacting pet parents directly. Please know that we will never reach out via Facebook messenger, unofficial emails (like Gmail) or request payments. All our communications come from @petradar.org and services are registered exclusively via our website.
Kontaktuppgifter
Nederländerna
- petradar.org
4,3
Utmärkt
573 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
quick service to set out the alert and…
quick service to set out the alert and the automatic poster you get is very helpfull.
14 februari 2026
Omdöme utan inbjudan
Svar från Petradar
Hi dear pet parent,
Thank you so much for your kind words and review. That truly means a lot to us 🙏
We’re really happy to hear that setting up the alert was quick and that the poster was helpful for you 😸.
Wishing you and your furry friend all the very best and lots of happy moments ✨
Warm regards,
Alexandra 🐾
Urgently need to contact
Update in response to reply-You have not responded, despite the 6 unanswered emails. I was unable to edit my post and was forced to close it and repay. You absolutely do not offer 24/7 support. I am hugely disappointed with your response. Your service of paying for ads is good but the lack of service is really bad and people should be aware of this when they use the service.
Update-They still haven't got back to me. I ended up paying twice, so will have to raise a visa dispute with my bank.
I like this company, but I desperatly need to update the listing and can't get through to anyone! Its only been a few hours, but its urgent, so thought i would try on here
13 februari 2026
Omdöme utan inbjudan
Svar från Petradar
Hello,
We do respond to every single request and we offer support 24/7, so no message is ever ignored. Sometimes there can be a short delay of a few hours, but we absolutely never leave pet parents without help.
We take feedback seriously, but we also want to clarify that we have no unanswered emails or support requests on our end. Every single message we receive is responded to, including outside regular business hours.
Of course, Trustpilot isn't the right place to resolve urgent account or payment matters. If you haven’t seen a reply from us, please check your spam/junk folder, as our emails sometimes land there.🙏
Warm regards,
Alexandra 🐾
Merci pour les conseils
Merci pour les conseils ! Le petit chat est de retour. Ne perdez pas espoir, Créature est revenu après une bonne semaine ouf
10 februari 2026
Omdöme utan inbjudan
Svar från Petradar
Bonjour,
Quel bonheur de lire ça 🤍🐱
Merci beaucoup pour votre message, et surtout quelle merveilleuse nouvelle que Créature soit revenu après une semaine entière d’inquiétude… quel soulagement ! Ouf, en effet 🙏
Votre message va redonner espoir à d’autres personnes qui traversent la même épreuve. Merci de le partager.
Je vous souhaite plein de douceur et de câlins maintenant que tout est rentré dans l’ordre 💛
Bien chaleureusement,
Alexandra 🐾
Chat perdue site très bien fait car il guide
Site très bien fait car il guide, pas à pas la personne qui a perdu son chat. Conversation fluide avec l'I.A..
8 februari 2026
Omdöme utan inbjudan
Svar från Petradar
Bonjour Annick,
Merci beaucoup pour votre message, il nous fait très plaisir 🤍
Nous sommes vraiment heureux de savoir que le site vous a guidée pas à pas et que l’expérience vous a semblé fluide. C’est exactement ce que nous souhaitons offrir dans ces moments souvent très stressants.
Et même si l’I.A. aide à structurer et guider, sachez que l’équipe est aussi bien là derrière, prête à intervenir, répondre et accompagner personnellement.
Merci encore pour votre confiance et votre retour.
Nous vous souhaitons tout le meilleur, à vous et à votre compagnon🍀.
Bien chaleureusement,
Alexandra 🐾
Snelle reactie vanuit petradar!
Snelle reactie vanuit petradar!
Echt blij met de snelheid van handelen
7 februari 2026
Omdöme utan inbjudan
Svar från Petradar
Hallo,
Wat fijn om te lezen, Mano 😊
Dank je wel voor je mooie woorden!
Het betekent echt veel voor ons om te horen dat je de snelle reactie en het handelen zo hebt gewaardeerd. Ik hoop natuurlijk vooral dat alles goed is afgelopen met je huisdier 🐾
Mocht je ooit weer hulp nodig hebben, dan staan we altijd voor je klaar.
Hartelijke groet,
Alexandra 🐾
great help finding my pet
i thought the company helped me in ideas how to get info out there for my missing house cat . shes finally turned up 3 weeks later safe and sound thankfully. thanks for all the reassuring guidance
4 februari 2026
Omdöme utan inbjudan
Svar från Petradar
Hi dear Treena,
I’m so glad to read this! Three weeks is such a long, exhausting wait, and I’m really happy your girl is finally home safe and sound 🤍🐱
Thank you for taking the time to leave a review and for sharing your experience. I wish you and your cat lots of quiet, happy days together now, and if you ever need help again, we’re always here.
All the best,
Alexandra 🐾
Provided support in getting the message…
Provided support in getting the message out there about my lost parrot. I really reached a high number of people. That and a fantastic community resulted in getting George home
1 februari 2026
Omdöme utan inbjudan
Svar från Petradar
Hi dear Chris,
Thank you so much for taking the time to leave a review. We are so happy George is back home with you 🦜.
It’s amazing what can happen when the right people see the message and the community comes together 💛.
We wish you and George lots of calm, happy moments together, and if you ever need help again (hopefully not!), you know where to find us.
All the best,
Alexandra 🐾
Hele fijne website met veel tips en per…
Hele fijne website met veel tips en per mail sturen ze ook advies en tips om je te helpen zoeken.
31 januari 2026
Omdöme utan inbjudan
Svar från Petradar
Hallo,
Wat fijn om te lezen dat de website en de tips je hebben geholpen 💛
Dank je wel dat je de moeite hebt genomen om een review achter te laten, dat betekent veel voor ons.
Ik wens jou en je harige maatje heel veel mooie momenten samen 🐾 En mocht je ons ooit weer nodig hebben, dan staan we er gewoon weer.
Lieve groet,
Alexandra 🐾
Having support in a difficult time
Having support in a difficult time. Glad to know I'm not alone
22 januari 2026
Omdöme utan inbjudan
Svar från Petradar
Dear Judith,
Thank you so much for your wonderful review 💛
We’re really glad that our support brought you even a little comfort during such a difficult time. Should you ever need our help again, we’re just a message away.
Wishing you and your furbaby all the best,
Alexandra 🐾
Oreo made her own way home after 20…
Oreo made her own way home after 20 day's. Thanks for pet radar involvement a lot of people were made aware
19 januari 2026
Omdöme utan inbjudan
Svar från Petradar
Hi Oliver,
Thank you so much for your review. We’re so happy to hear that Oreo is back home safe, right where she belongs 💛
We’re really glad PetRadar could help spread the word and raise awareness. And if you ever have any suggestions for how we could improve, we’re always here and happy to listen.
Wishing you and Oreo all the best, and may she stay safely by your side from now on!
Warm regards,
Alexandra🐾
Great for support
Great for support, reaching out to others online
14 januari 2026
Omdöme utan inbjudan
Svar från Petradar
Hi dear Sara,
Thank you so much for your kind words and lovely review!
We’re really glad to hear you felt supported💛
Wishing you and your furry friend all the very best, and if you ever need us again, we’ll be here.
Take care and lots of paw hugs,
Alexandra 🐾
Found my cat Mano
The confidence I got to find my cat Mano the company gives good tips very helful
18 januari 2026
Omdöme utan inbjudan
Svar från Petradar
Dear pet parent of Mano,
Thank you so much for your kind words!💛
It means a lot to hear that the tips and tools gave you confidence during such a difficult time, and we’re so glad Mano is back where he belongs.
If you ever have ideas on how we could improve the experience for other pet parents, we’re always open to suggestions 🙏 Every bit of feedback helps us grow and do better.
Wishing you and Mano all the best as you settle back into calm, happy days together 🐱✨
Warmly,
Alexandra🐾
Netjes en overzichtelijk geholpen met…
Netjes en overzichtelijk geholpen met flyer+qrcode en de tips om Bruno te vinden.
15 januari 2026
Omdöme utan inbjudan
Svar från Petradar
Hallo Tim,
Heel erg bedankt voor je mooie beoordeling en fijne woorden 💛
Wat ontzettend fijn om te horen dat Bruno weer thuis is!
Blij dat onze flyer, QR-code en tips hebben kunnen helpen. Mocht je ooit nog iets nodig hebben of vragen hebben, weet dat je altijd welkom bent.
Alle goeds voor jou en Bruno,
Alexandra 🐾
Thankfully Roxanne has been returned…
Thankfully Roxanne has been returned and is happily reunited. While we didn’t have hits from your site it was really encouraging to see the numbers of individuals who read the ad. And the support and tips we got from your organization were fantastic Great to know of this resource- it’s obvious how much you care about and understand the very special bond that we share with our furry friends. Thanks for being there
9 januari 2026
Omdöme utan inbjudan
Svar från Petradar
Dear Raymond,
Thank you so much for your beautiful message, and what a relief to hear that Roxanne is home safe! 💛 That’s the best news we could hope for.
Even if our platform didn’t directly lead to the reunion, knowing that we could offer support along the way truly means the world to us.
Thank you again for taking the time to write, and for your kind words. Please give Roxanne an extra cuddle from us!
Warmest wishes,
Alexandra🐾
unable to process support request
I was unable to process my request for support using the online form. I tried on several different devices but the process stalled at different points and I was unable to finalise. Very frustrating!
10 januari 2026
Omdöme utan inbjudan
Svar från Petradar
Hi Shelley,
That is definitely frustrating and not how it is supposed to go! We're sorry the website didn't work for you.
Could you please send us an email on info@petradar.org describing the issues?
More information about what specifically went wrong would help to resolve it for you if your pet is still missing, or for others in the same situation!
Thank you in advance 😸
Les affiches sont supers
Les affiches sont supers. Par contre les tarifs pour les publications Facebook et Instagram sont inabordables
9 januari 2026
Omdöme utan inbjudan
Svar från Petradar
Bonjour,
Merci beaucoup pour votre retour, et je suis vraiment désolée que les tarifs vous aient semblé trop élevés 💛
Les publications sponsorisées sur Facebook et Instagram fonctionnent en tant qu’annonces publicitaires, et non comme de simples posts. Cela signifie que nous devons effectivement acheter de l’espace publicitaire auprès de Meta (Facebook/Instagram), et nous commençons toujours avec le budget minimum possible pour rester accessibles, tout en essayant d’atteindre le plus de monde autour de la zone concernée.
Nous comprenons néanmoins que ce ne soit pas à la portée de tous, et votre retour compte beaucoup. On espère pouvoir proposer à l’avenir encore plus d’options flexibles.
Merci encore pour votre message et pour avoir utilisé PetRadar.
Je vous souhaite de tout cœur une belle suite,
Alexandra🐾
User friendly website and useful…
User friendly website and useful communications
9 januari 2026
Omdöme utan inbjudan
Svar från Petradar
Hello dear Geoffrey,
Thank you so much! Your kind words really mean a lot to us 💛
It’s truly heartening to hear that our platform has been useful to you, especially knowing the kind of stress and emotion that come with a missing pet. We try our best to make things feel just a little easier in those tough moments, so your feedback is very much appreciated.
If you ever have suggestions for how we could improve or make the experience even more helpful for other pet parents, we’re always happy to listen.
Wishing you and your furbaby all the very best,
Alexandra🐾
Mise en place rapide d'outils de…
Mise en place rapide d'outils de recherche. Avis de recherche avec qrcode.
6 januari 2026
Omdöme utan inbjudan
Svar från Petradar
Merci beaucoup pour votre avis, Eric 🐾
Je suis ravie que les outils aient pu être mis en place rapidement pour vous.
Et si jamais vous avez des idées ou suggestions sur comment on pourrait encore mieux faire pour aider les parents d’animaux, je serais heureuse de les entendre. Chaque retour compte 🙏
Je vous souhaite, à vous et à votre compagnon, tout le meilleur 💛
Alexandra 🐾
You Have to Pay for the Service
I didn't really know I had to pay for the service but considering the resources its understandable, however it does get really expensive if you want to expand the reach for your cause. It was about $40 for a 1 mile radius. They do give you flyer templates and a sponsored post on social media. What I didnt like about the resources was that my FB sponsored post wasnt editable and I had made some typos that I wanted to correct. I was able to correct my pet's profile description but I found that it didnt update the flyer or the FB Post.
My cat thankfully was able to just stroll back inside through our garage as I left it a bit open with his food bowl in there. He realised that the rainy and cold outside world was definitely not for him. Another tip a vet friend had told me before was to leave his litter box at the front door so he could find the house, it was a great tip and I believe it actually worked for me.
3 januari 2026
Omdöme utan inbjudan
Svar från Petradar
Hi dear Justine,
First of all, I’m so relieved to hear your cat made it home safe and sound 😻 What a clever boy. And your vet friend gave you such a great tip. I’m especially happy to hear it worked, since that’s actually one of the tips we send out to every pet parent within the first hour of registration. It’s so encouraging to see again and again just how effective those small actions can be 💛
Thank you also for your thoughtful and honest review. You're absolutely right, while many of our tools are free, the social media ads do come with a cost because they run as actual paid campaigns through Meta. We’re always working to keep things as accessible as possible 🙏
Regarding the edits, once an ad is submitted, Meta requires it to go through a review process before it can go live. After it's approved, it becomes a bit harder to make changes (definitely trickier than updating the poster). That said, we're always here to help and try to accommodate every pet parent’s needs as best we can. If something’s not right, we’ll always do our best to find a fix.
Feedback like yours is what helps us grow and improve for every pet parent who comes to us in a moment of panic or fear. So truly, thank you again for taking the time. Wishing you and your little explorer all the calm, warmth, and cuddles now that he's back home!
Alexandra🐾
Scam!
Es heisst, daß man für die Suche suf social media bezahlt. Echter gibt es nu einen Eintrag auf Facebook bei "PetRadar England ", wie bitte, soll jemand meine Katze in der Nähe finden???
Instragram darf man danach nochmal bezahlen!
Bin einmal drauf reingefallen, ein zweites mal passiert das hoffentlich nicht mehr.
3 januari 2026
Omdöme utan inbjudan
Svar från Petradar
Liebe Tierfreundin,
Es tut uns leid zu hören, dass du enttäuscht bist – das ist natürlich nie das, was wir möchten 😢 Wenn es ein Problem oder Missverständnis gab, hättest du dich jederzeit direkt bei uns melden können. Wir sind rund um die Uhr erreichbar und helfen immer gern persönlich weiter 🙏
Zur Klärung: PetRadar betreibt keine eigene Seite namens „PetRadar England“. Unsere offiziellen Beiträge erscheinen über unsere internationale Facebook-Seite – aber das ist in diesem Fall gar nicht entscheidend. Denn bei unserem bezahlten Service handelt es sich nicht um einfache Beiträge, sondern um bezahlte Werbeanzeigen, die über Meta (Facebook & Instagram) gezielt an Menschen im Umkreis des vermissten Tiers ausgespielt werden, unabhängig davon, ob sie unserer Seite folgen oder nicht. Genau das ist der Sinn von geotargeteten Ads. Die Facebook-Seite, von der aus sie technisch ausgespielt wird, spielt dabei keine Rolle.
Instagram ist bei diesen Kampagnen übrigens immer mit eingeschlossen – man muss nicht extra dafür bezahlen, und das war auch nie der Fall.
Wir sind uns nicht sicher, was genau passiert ist – aber so sollte die Unterstützung und Erfahrung bei uns definitiv nicht aussehen. Gerade in so einer emotional belastenden Zeit möchten wir Menschen in Not bestmöglich zur Seite stehen 🙏 Wenn du möchtest, klären wir gern auf, was genau passiert ist und ob tatsächlich unser Service genutzt wurde.
Alles Gute für dich und dein Tier 🍀
Alexandra🐾
Detta är Trustpilot
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