Always have the live food I need. Im always tempted by the creepy crawlies. I did buy a beautiful giant millipede recently. Have seen a beautiful baby spider too. Colleagues are always helpful and re... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This pet shop has improved vastly since our last visit! The layout has been improved and the animals are all in much better environments and clearly well cared for. The staff are extremely knowledgeab... Se mer
Fab customer service, quick to have my order sent out and all products in great condition. Only one draw back is the choice of courier DHL, they aren't very good around our area, still waiting on a... Se mer
Företaget har svarat
I ordered two 20 kg bags of aquarium gravel. They arrived quickly and in tact firmly packed in two hessian type sacks. Delivery was good with items left in agreed safe place so no issues there. The... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Welcome to Pet Market, your go-to online pet shop for everything your furry, feathered, or scaly friends need! We offer a huge selection of dog products, cat products, small pet essentials, and more, all available for fast UK delivery. Whether you’re looking for high-quality pet food, toys to keep them entertained, or grooming supplies to keep them looking their best, we’ve got it all in one place.
Kontaktuppgifter
12 Wilson Way, TR15 3RQ, Redruth, Storbritannien
- petmarket.co.uk
4,4
Utmärkt
42 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordered a Colombo c02 kit and not…
Ordered a Colombo c02 kit and not disappointed. Extremely helpful staff, will definitely use again.
6 december 2025
Omdöme utan inbjudan
Very helpful friendly staff
15 november 2025
Wonderful
This pet shop has improved vastly since our last visit! The layout has been improved and the animals are all in much better environments and clearly well cared for. The staff are extremely knowledgeable and attentive. We will definitely be going there again more regularly as they have made a wonderful shopping experience!
6 november 2025
Omdöme utan inbjudan
Always well stocked helpful friendly…
Always well stocked helpful friendly approachable staff and reasonably priced
21 september 2025
Svar från Petmarket
Hi Mr Horrocks.
Thank you for your lovely feedback. We’re thrilled to hear you find our store well-stocked and our team helpful and approachable. We always aim to offer great products at reasonable prices, and it’s wonderful to know it’s appreciated.
Thank you for your custom
Kind regards,
Petmarket Team.
Fab customer service
Fab customer service, quick to have my order sent out and all products in great condition.
Only one draw back is the choice of courier DHL, they aren't very good around our area, still waiting on a bag of hay which should have been in the same drop off but didn't appear, hopefully it will appear before the end of the week.
19 september 2025
Svar från Petmarket
Hi.
Thank you so much for your kind words! We’re delighted to hear you’re happy with our customer service and that your products arrived in great condition.
We’re sorry to hear about the issue with DHL and the missing bag of hay. Hopefully it will arrive soon, but if it hasn’t turned up please get in touch and we’ll be happy to help resolve it.
Kind regards,
Petmarket Team.
The item they delivered was used or damaged in transit
The item they delivered was used or damaged from delivery however they expected me to send the item back and pay for the return when it was them who delivered the damaged item.
2 september 2025
Svar från Petmarket
Thank you for your feedback.
We sincerely apologise for the inconvenience caused by the damaged item. We believe the issue has now been resolved, and we appreciate your patience as we worked to make it right.
Kind regards
The Petmarket Team.
Prompt efficient service throughout!
Prompt efficient service from order to delivery. 10 out of 10
1 september 2025
Svar från Petmarket
Thank you for your kind words!
We’re thrilled to hear you had a smooth experience from order to delivery. We truly appreciate your 10/10 rating!
Thank you for shopping with us :)
Kind regards
The Petmarket Team.
Item arrived broken
Item arrived broken. When i sent off a request for help i got no response.
6 augusti 2025
Svar från Petmarket
Hi Lewis,
We’re really sorry to hear your item arrived broken—and that this has been your experience. We did email you on 9 August asking for a couple of photos so we could sort this right away, but we haven’t had a reply yet (please also check your spam/junk folder just in case).
If you could email the photos and your order number to info@petmarket.co.uk, we’ll get this resolved for you immediately with a replacement or refund—whichever you prefer. We pride ourselves on our customer service and would love the chance to turn this into a 5★ experience for you.
Thank you,
Pet Market Customer Care Team
The service was quick and efficient…
The service was quick and efficient very pleased with them
21 juli 2025
Svar från Petmarket
Hi Adrian.
Thank you so much for your kind words! We’re delighted to hear you found our service quick and efficient, that’s exactly what we aim for. We really appreciate your support and look forward to helping with your next order.
Best wishes,
The PetMarket Team 🐾
On line service “As it should be”
I ordered two 20 kg bags of aquarium gravel. They arrived quickly and in tact firmly packed in two hessian type sacks. Delivery was good with items left in agreed safe place so no issues there.
The gravel was dusty/dirty and needed lots of rinsing (as does ALL aquarium gravel) but it’s exactly what I wanted and really does look good in this set up.
Top marks to petmarket on quality and price, wouldn’t hesitate to use them again.
21 juli 2025
Svar från Petmarket
Hi Ronnie.
We’re so pleased to hear your order arrived safely and that the gravel looks great in your aquarium setup. You’re absolutely right aquarium gravel does need a good rinse, but it’s great to know it turned out exactly as you wanted.
We really appreciate your kind words about our quality and pricing, and it means a lot that you wouldn’t hesitate to shop with us again. We look forward to serving you next time!
Best wishes,
The PetMarket Team 🐠
Svar från Petmarket
Hi Jon.
Thank you for your feedback.
We're glad you found the website easy to use and our prices competitive. We appreciate your support and hope to see you back again soon!
Kindest regards,
The Petmarket Team.
Svar från Petmarket
Hi Stuart
Thank you for your review,
We're glad you were happy with the quick delivery. Looking forward to your next order!
Kindest regards,
The Petmarket Team.
Svar från Petmarket
Hi Tony.
Thank you for your great feedback! We're thrilled you’re happy with the quality of our products and our pricing. We truly appreciate your support!
Kindest regards,
The Petmarket Team.
Pet Market is a well equipped store…
Pet Market is a well equipped store with friendly helpful staff...
9 juni 2025
Svar från Petmarket
Hi Glynis.
Thank you for your kind words.
We're so pleased to hear you find our store well-equipped and our staff friendly and helpful. We truly appreciate your support and look forward to welcoming you again soon!
Kindest regards,
The Petmarket Team.
Svar från Petmarket
Thank you for your feedback! We’re glad to hear the item was as described and that you received your order quickly. We appreciate your support and look forward to serving you again at www.petmarket.co.uk!
Best regards,
The PetMarket Team
Satisfied customer
My dog loves the blue Kong Toy hedgehog. I was unable to get one from my local vet so searched the internet. I ordered two from you store. The price was good and the service excellent. I would have no hesitation to order from to in the future.
17 maj 2025
Svar från Petmarket
Hi Susan.
Thank you so much for your wonderful review! We’re thrilled to hear your dog loves the blue Kong Toy hedgehog and that you found what you needed with us.
It’s great to know you were happy with our price and service. We look forward to welcoming you back to www.petmarket.co.uk anytime!
Best regards,
The PetMarket Team
Lovely dog lead
Ordered a dog lead and received it very quickly, very happy with my purchase.
8 maj 2025
Svar från Petmarket
Hi Lisa.
Thanks for your review!
We’re glad your dog lead arrived quickly and that you’re happy with your purchase. We appreciate your support and hope you'll be back again soon!
Best regards,
The PetMarket Team
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