Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I started my interest in pet joy products for my girlfriend's 14 year old Labrador. I ended up getting the hip and joint for him, the Balance probiotics for her 3 year old lab mix and the Thrive vitam... Se mer

Betygsatt 1 av 5 stjärnor

Order not Delivered....Ordered an exercise vibrating plate for 62.90 euro on April 5th ... account debited on 8th April... Tracking 17track said it was delivered on 5th May but i never received it...... Se mer

Betygsatt 5 av 5 stjärnor

I'm grateful that a friend recommended PetJoy for my 17lb, mini golden doodle. It’s now the only vitamin we feed Louie and he loves it! Normally we'd have to bury vitamins and other supplements in e... Se mer

Betygsatt 1 av 5 stjärnor

I ordered some dog-itch supplement from an ad i saw on Instagram. I included a bottle of multi-vitamins. Unbeknownst to me, they put me on a subscription plan. So after receiving the next shipment,... Se mer

Företaget har svarat

Företagsinformation

  1. Foderbutik

Skrivet av företaget

Pets are happy! It's our mission to help you keep them that way!


Kontaktuppgifter

3,0

Medel

TrustScore 3 av 5

159 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Never trust Pet Joy.

Never trust Pet Joy. I responded to an ad for "try a 30 day supply of pro biotics for FREE" only pay for shipping of $6.95, I also noted to "the call within 20 days to opt out" of a never ending charge for refills, language to that end. How Pet Joy can rip you off? simply give them a payment choice and they will charge you non stop. The lady I spoke with said she would take me off their list as on going customer and not to worry. I responded to the ad on Jan 2, on Jan 3rd as I finally figured out how they charged me the $6.95 shipping I found that I had used Pay Pal and they had placed the charge of $96.95 instead of $6.95, they made the charge the day after I agreed to pay the original shipping charge of $6.95, How they changed it to $96.95 was simply add a 9 before the 6 and the rip off began, then again in August 29th I found they had again charged me $96.95. I complained to Pay Pal and I am still trying to prove to them, even showing the original papers that I printed so Pay Pal is just as bad as Pet joy but that will be another one for Trust Pilot. I packaged the 6 containers of Pro Biotics and sent them back to Pet Joy with a tracking number and proof of shipment. The pack of 3 came before the one container of the Free pro biotics and that one I opened and gave to my dogs and they both sniffed it and walked away. We use a different brand as they love the brand we use but Pet Joy Products Stunk like stale cubes and are smaller than the ones we get through Amazon. Do not trust Pet Joy and if they do not return our money I will continue going to Trust Pilot and continue with bad reviews.

1 juli 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

-0 if it was an option

-0 if it was an option. I ordered the free trial. Then 3 months later when there was money in the account they hit me for $100. The dogs didn't like them hard to feed it to them and they didn't work. I got a snotty guy on the phone. Customer service sucks. Anyway they sent my refund to a closed checking account. Told me I had to go to the bank and get something from the bank stating that my refund was returned to Petjoy. I called the bank they laughed at me they don't do that. I called pet joy back, the nasty customer service rep was sarcastic and told me the same thing it was the same guy. I sent several emails and not 1 have they returned an answer to where my money is. They owe me $90 after I had to pay shipping both ways. I want an answer. The accounting dept knows they got the money back that the bank returned it to them. They owe me the money they got their product.

25 juli 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

BE AWARE!!

BE AWARE
Do not purchase or try the sample! They will charge $96.65 after that without even knowing they’re charging you. Canceling is almost impossible and their IG account will disappear after you ordered from it.

22 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I would give no stars they charge both…

I would give no stars they charge both my accounts after I had already canceled my subscription they owe me over $100 and I want my money back can't even get a hold of the people to talk to them about anything the number they have provided on their website is phony and has nothing but elevator music for hours on end with nobody picking up and willing to help give me back my money do not go through them!

13 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I would give 1 star if possible

I would give 1 star if possible. I paid shipping and handling for a joint supplement. I bought a vitamen supplement at the same time.My dog won't touch either. I'm pretty savvy about on-line purchases but they got me...there was no mention of a subscription anywhere but apparently if you order from them they hook you up with an unwanted subscription...a very pricey subscription for 1 bottle of supplement. My credit card was hit for $96.00. Do yourselves a favor and stay far far away from from this company. I never even set up an account with these guys!

20 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Buyer Beware

Buyer Beware. Terrible TERRIBLE Business. Do Not Buy from them!!. I really did not see when I ordered 3 bottles to get the best deal on April 13 that it was a subscription. I’m sure that it was not there to confirm before the purchase because I wouldn’t have done that with a new product. I always try something to make sure it works before doing a subscription. Today, on May 6, not even a month from purchasing 3 jars, was charged $96 for a “Subscription” that I’m sure I didn’t confirm. This company is a Fraud and I’m going to be putting the truth and bad reviews everywhere I can. Buyer Beware.

6 maj 2023
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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