I was at my wits end, constantly paying out on vet fees, trying to find the cause to my little pooch continuously licking and biting his paws. Tried variations of different foods, step by step ruling... Se mer
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After a mix up and non arrival of product, customer team acted swiftly and resent test kit. Arrived speedily. Great service. Quick and easy procedure to collect sample. Posted back yesterday and noti... Se mer
Företaget har svarat
I was delighted with the process & the detailed results. It was quick & easy to send the samples & with 48 hours I had a 36 page report with more details than I could have imagined. Everything is expl... Se mer
Företaget har svarat
This is absolutely the worst company i've ever tried to communicate with!! I've tried for over a week to get answers about my pets test and have had only one response in which they failed to answer my... Se mer
Företagsinformation
Skrivet av företaget
Professional food and environmental sensitivity testing for your pets. At Pet Health Testing our sensitivity tests are professionally designed to help you understand your pet's sensitivities and enable you to tailor their diet and lifestyle to benefit them. No long waiting periods or appointments are required. Using one of our testing kits you are able to collect your pet's fur/hair sample and send it directly to our testing facility. As a company of pet owners and pet lovers, it's our mission to optimise your pet's happiness and wellbeing by identifying and removing their sensitivities. Since 2015 we have been working with testing facilities to provide our clients and their animals with help and support on their journey to better health. We provide tests from both complementation and alternative medicines (CAMs) and scientifically supported products from trusted brands. Why Choose Pets Health Testing? We’re so proud of our test, service and team that if you don’t receive the improvement in your pet’s life or the customer journey that our other clients receive, you can claim your money back within 60 days! With no hidden charges or downloadable forms. Our testing kits couldn't make the process any easier. Delivered directly to your door we take all the stress out of the process to make it as easy as possible for you and your furry friend.
Kontaktuppgifter
Storbritannien
- Support@pethealthtesting.com
- pethealthtesting.com
Har besvarat 75 % av sina negativa omdömen
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A peace of mind for my pooch
I was at my wits end, constantly paying out on vet fees, trying to find the cause to my little pooch continuously licking and biting his paws. Tried variations of different foods, step by step ruling out foods, treats etc.. Even putting him on hypoallergenic special food. But no, he just kept on biting and licking. Vet told us it was a habit, he'd got himself into. So after spending a fortune on creams, antibiotics etc... To the extreme of making him wear booties/socks (which he wasn't happy about). I thought I'd give this product a try. To my amazement, one of the foods we often fed him, was on what I call the naughty list. APPLE. I can't thank this company enough for their testing kit. I give PetHealth Testing a 5 star rating. Thank you.

Svar från Pet Health Testing
Exceeded expectations
I was delighted with the process & the detailed results. It was quick & easy to send the samples & with 48 hours I had a 36 page report with more details than I could have imagined. Everything is explained really well throughout, I would highly recommend.

Svar från Pet Health Testing
A life changing company - if not for the pets, then for their owners!!
I found this company on wowcher and thought I would try them, due my pup showing signs of allergies even after elimination.
The sending of the fur with hair follicle was pretty easy and I was emailed straight away once they’d received my order through the post. Within the time frame I also received a thorough report of all food/environment/metals that were checked for allergies and the allergies that were concluded made sense! They had also picked up that she was lacking in vitamin D which is very important for Labradors and for this I thank them for helping to reduce the risk of Hip Dysplasia later in life.
I was so happy with results I got my cat tested after a fair few bad years of him pulling his fur out to the point of open sores and the vet not knowing!!
Again, makes sense! We’re now in the process of sorting all allergies and these last few days the pets have shown remarkable progress.
Definitely recommend the company if not for their testing, then their time frame, communication and taking the time to offer these tests on Wowcher as I couldn’t afford 2 tests in 1 month if that was the case.

Svar från Pet Health Testing

Svar från Pet Health Testing
Brilliant customer service
Brilliant customer service.
Becky was quick to reply to my queries about the results and came back with really useful explanations and suggestions. Very impressed.

Svar från Pet Health Testing
Test Kit Review
After a mix up and non arrival of product, customer team acted swiftly and resent test kit. Arrived speedily. Great service. Quick and easy procedure to collect sample. Posted back yesterday and notified they have received today and results should be with me in an email by tonight. Looking forward to receiving the results back.

Svar från Pet Health Testing
Easy to use and extremely efficient…
Easy to use and extremely efficient service, no waiting too long for results.

Svar från Pet Health Testing
Prompt and very in depth report.
Prompt and very in depth report.
Was a really good experience.

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Svar från Pet Health Testing

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Excellent service!
I recently sent a sample 28/01/26. I then read these reviews which filled me with dread. I reached out to the customer service team on 30/01/26 as curiosity got the better of me, I wasn’t holding out much hope for a reply (due to the feedback I’d seen). Well I was wrong! I received a reply 31/01/26 and it was very reassuring. To say that communication was great is actually an understatement! Team member Becky went above and beyond to keep me posted on where my sample was up to and a possible day for the results. I have also reached out for help with some of the information I didn’t quite understand on the results which were received 02/02/26. Again I received a prompt email with a complete explanation.
If you have any concerns in using, dont! Contact them for advice if required my overall experience has been excellent!

Svar från Pet Health Testing
Fast Turnsround
Great posted 2nd class Wed 24/12, it arrived Monday 29/12. I got an email advising it had arrived and got results within a few hours. Great service

Svar från Pet Health Testing
AVOID
AVOID! Results never arrived and this company is impossible to contact. At this point they seem to be a scam. Don’t waste your money

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Svar från Pet Health Testing
Fantastic company
The support I was given, after a mistake on my part, was absolutely brilliant .
Prompt results and advice on elimination of suspected foods are a great help.
Thanks so much for all your help

Svar från Pet Health Testing
It is been 3 weeks and i have not…
It is been 3 weeks and i have not received answer of the test and not even reply to my Emails!

Svar från Pet Health Testing
Such a great company with quick…
Such a great company with quick response customer service. I couldn't find my results as they had been delivered to my junk file. Becky was very quick to help and get my results sent to me and answered all the questions I had with the results. The results have been amazing after months of worry with my dog. He is now back to his usual self after eliminating the problem foods. I am now getting another test for my cat.

Svar från Pet Health Testing
This is absolutely the worst company…
This is absolutely the worst company i've ever tried to communicate with!! I've tried for over a week to get answers about my pets test and have had only one response in which they failed to answer my questions but rather asked me to ask what i needed help with!!!
Excellent service
Excellent service, pack arrived quickly and with instructions. Results received in a few days.
The results were interesting and showed to major intolerance which was good news. Some of the results are difficult to understand what is the cause, such as chicken okay but chicken gravy not.

Svar från Pet Health Testing
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