Pet Health Testing Omdömen 26

TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I was at my wits end, constantly paying out on vet fees, trying to find the cause to my little pooch continuously licking and biting his paws. Tried variations of different foods, step by step ruling... Se mer

Betygsatt 5 av 5 stjärnor

After a mix up and non arrival of product, customer team acted swiftly and resent test kit. Arrived speedily. Great service. Quick and easy procedure to collect sample. Posted back yesterday and noti... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I was delighted with the process & the detailed results. It was quick & easy to send the samples & with 48 hours I had a 36 page report with more details than I could have imagined. Everything is expl... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

This is absolutely the worst company i've ever tried to communicate with!! I've tried for over a week to get answers about my pets test and have had only one response in which they failed to answer my... Se mer

Företagsinformation

  1. Foderbutik

Skrivet av företaget

Professional food and environmental sensitivity testing for your pets. At Pet Health Testing our sensitivity tests are professionally designed to help you understand your pet's sensitivities and enable you to tailor their diet and lifestyle to benefit them. No long waiting periods or appointments are required. Using one of our testing kits you are able to collect your pet's fur/hair sample and send it directly to our testing facility. As a company of pet owners and pet lovers, it's our mission to optimise your pet's happiness and wellbeing by identifying and removing their sensitivities. Since 2015 we have been working with testing facilities to provide our clients and their animals with help and support on their journey to better health. We provide tests from both complementation and alternative medicines (CAMs) and scientifically supported products from trusted brands. Why Choose Pets Health Testing? We’re so proud of our test, service and team that if you don’t receive the improvement in your pet’s life or the customer journey that our other clients receive, you can claim your money back within 60 days! With no hidden charges or downloadable forms. Our testing kits couldn't make the process any easier. Delivered directly to your door we take all the stress out of the process to make it as easy as possible for you and your furry friend.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

26 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

A peace of mind for my pooch

I was at my wits end, constantly paying out on vet fees, trying to find the cause to my little pooch continuously licking and biting his paws. Tried variations of different foods, step by step ruling out foods, treats etc.. Even putting him on hypoallergenic special food. But no, he just kept on biting and licking. Vet told us it was a habit, he'd got himself into. So after spending a fortune on creams, antibiotics etc... To the extreme of making him wear booties/socks (which he wasn't happy about). I thought I'd give this product a try. To my amazement, one of the foods we often fed him, was on what I call the naughty list. APPLE. I can't thank this company enough for their testing kit. I give PetHealth Testing a 5 star rating. Thank you.

21 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent detail fast service…

Excellent detail fast service absolutely recommend

7 mars 2026
Logotyp för Pet Health Testing

Svar från Pet Health Testing

Hi,

Thank you for taking the time to leave a review.

We're so happy to hear how much you have enjoyed your experience.

Kind Regards
The PHT Team

Betygsatt 5 av 5 stjärnor

Exceeded expectations

I was delighted with the process & the detailed results. It was quick & easy to send the samples & with 48 hours I had a 36 page report with more details than I could have imagined. Everything is explained really well throughout, I would highly recommend.

6 mars 2026
Logotyp för Pet Health Testing

Svar från Pet Health Testing

Hi Claire,

Thank you for taking the time to leave a review.

We're so happy to hear how much you have enjoyed your experience and it's great to hear how useful you have found the results report.

Kind Regards
The PHT Team

Betygsatt 5 av 5 stjärnor

A life changing company - if not for the pets, then for their owners!!

I found this company on wowcher and thought I would try them, due my pup showing signs of allergies even after elimination.
The sending of the fur with hair follicle was pretty easy and I was emailed straight away once they’d received my order through the post. Within the time frame I also received a thorough report of all food/environment/metals that were checked for allergies and the allergies that were concluded made sense! They had also picked up that she was lacking in vitamin D which is very important for Labradors and for this I thank them for helping to reduce the risk of Hip Dysplasia later in life.
I was so happy with results I got my cat tested after a fair few bad years of him pulling his fur out to the point of open sores and the vet not knowing!!
Again, makes sense! We’re now in the process of sorting all allergies and these last few days the pets have shown remarkable progress.

Definitely recommend the company if not for their testing, then their time frame, communication and taking the time to offer these tests on Wowcher as I couldn’t afford 2 tests in 1 month if that was the case.

27 mars 2026
Omdöme utan inbjudan
Logotyp för Pet Health Testing

Svar från Pet Health Testing

Hi Samantha,

Thank you for taking the time to leave a review.

We're so happy to hear how much you have enjoyed your experience and we thrilled to hear how much your pets are benefiting from our testing.

Kind Regards
The PHT Team

Betygsatt 5 av 5 stjärnor

Was quick and efficient …

Was quick and efficient with a detailed report

7 mars 2026
Logotyp för Pet Health Testing

Svar från Pet Health Testing

Hi Jayne,

Thank you for taking the time to leave a review.

We're so happy to hear how much you have enjoyed your experience.

Kind Regards
The PHT Team

Betygsatt 5 av 5 stjärnor

Brilliant customer service

Brilliant customer service.
Becky was quick to reply to my queries about the results and came back with really useful explanations and suggestions. Very impressed.

26 mars 2026
Omdöme utan inbjudan
Logotyp för Pet Health Testing

Svar från Pet Health Testing

Hi Caitlin,

Thank you for taking the time to leave a review.

We're so happy to hear how much you have enjoyed your experience and we are so glad Becky was able to help you.

Kind Regards
The PHT Team

Betygsatt 5 av 5 stjärnor

Test Kit Review

After a mix up and non arrival of product, customer team acted swiftly and resent test kit. Arrived speedily. Great service. Quick and easy procedure to collect sample. Posted back yesterday and notified they have received today and results should be with me in an email by tonight. Looking forward to receiving the results back.

26 mars 2026
Logotyp för Pet Health Testing

Svar från Pet Health Testing

Hi Lynsey,

We are sorry to hear you haven't enjoyed your experience.

A member of our customer service team has reached out to you to assist you with your order.

Please get in touch via support@pethealthtesting.com if you have any further queries.

Kind Regards
The PHT Team

Betygsatt 5 av 5 stjärnor

Easy to use and extremely efficient…

Easy to use and extremely efficient service, no waiting too long for results.

19 februari 2026
Logotyp för Pet Health Testing

Svar från Pet Health Testing

Hi Dorothy,

Thank you for your review!

We are so glad you have enjoyed your experience and found the testing process so quick and efficient.

Kind Regards
The PHT Team

Betygsatt 5 av 5 stjärnor

Prompt and very in depth report.

Prompt and very in depth report.
Was a really good experience.

18 februari 2026
Logotyp för Pet Health Testing

Svar från Pet Health Testing

Hi Kristen,

Thank you for your review!

We're so glad we have been able to assist you and your dog.

Kind Regards
The PHT Team

Betygsatt 5 av 5 stjärnor

Quick response

Quick response. Detailed and helpful report.

27 januari 2026
Logotyp för Pet Health Testing

Svar från Pet Health Testing

Hi Bethan

Thank you for your review!

We're thrilled to hear you have enjoyed your experience, and we are so glad we have been able to assist you.

If you require any further assistance, please don't hesitate to get in touch. We're always here to help.

Kind Regards
The PHT Team

Betygsatt 5 av 5 stjärnor

Highly recommend

Excellent service and quick and sufficient

25 januari 2026
Logotyp för Pet Health Testing

Svar från Pet Health Testing

Hi Elaine

Thank you for your review!

We're thrilled to hear you have enjoyed your experience, and we are so glad we have been able to assist you.

If you require any further assistance, please don't hesitate to get in touch. We're always here to help.

Kind Regards
The PHT Team

Betygsatt 5 av 5 stjärnor

Excellent service!

I recently sent a sample 28/01/26. I then read these reviews which filled me with dread. I reached out to the customer service team on 30/01/26 as curiosity got the better of me, I wasn’t holding out much hope for a reply (due to the feedback I’d seen). Well I was wrong! I received a reply 31/01/26 and it was very reassuring. To say that communication was great is actually an understatement! Team member Becky went above and beyond to keep me posted on where my sample was up to and a possible day for the results. I have also reached out for help with some of the information I didn’t quite understand on the results which were received 02/02/26. Again I received a prompt email with a complete explanation.

If you have any concerns in using, dont! Contact them for advice if required my overall experience has been excellent!

2 februari 2026
Omdöme utan inbjudan
Logotyp för Pet Health Testing

Svar från Pet Health Testing

Hi Celine,

Thank you for your review!

We're thrilled to hear you have enjoyed your experience and we are so glad we have been able to assist you.

If you require any further assistance, please don't hesitate to get in touch. We're always here to help.

Kind Regards
The PHT Team

Betygsatt 5 av 5 stjärnor

Fast Turnsround

Great posted 2nd class Wed 24/12, it arrived Monday 29/12. I got an email advising it had arrived and got results within a few hours. Great service

23 december 2025
Logotyp för Pet Health Testing

Svar från Pet Health Testing

Hi Jaquin,

Thank you for your review!

We're thrilled to hear you have enjoyed your experience and have found our process so quick and efficient.

If you require any further assistance, please don't hesitate to get in touch. We're always here to help.

Kind Regards
The PHT Team

Betygsatt 1 av 5 stjärnor

AVOID

AVOID! Results never arrived and this company is impossible to contact. At this point they seem to be a scam. Don’t waste your money

10 januari 2026
Omdöme utan inbjudan
Logotyp för Pet Health Testing

Svar från Pet Health Testing

Hi Leah,

We are sorry to hear you haven't enjoyed your experience.

I can assure you we are not a scam; we have requested further details so we can identify your order and reach out to assist you.

Please contact a member of our team via support@pethealthtesting.com, and we will be more than happy to help with your order.

Kind Regards
The PHT Team

Betygsatt 1 av 5 stjärnor

They never sent the results Back

They never sent the results Back

16 november 2025
Logotyp för Pet Health Testing

Svar från Pet Health Testing

Hi Daiane,

We are sorry to hear you haven't enjoyed your experience.

Please contact a member of our team via support@pethealthtesting.com, and we will be more than happy to help with your order.

Kind Regards
The PHT Team

Betygsatt 5 av 5 stjärnor

Fantastic company

The support I was given, after a mistake on my part, was absolutely brilliant .
Prompt results and advice on elimination of suspected foods are a great help.
Thanks so much for all your help

7 november 2025
Omdöme utan inbjudan
Logotyp för Pet Health Testing

Svar från Pet Health Testing

Hi Fiona,

Thank you for your review!

We're thrilled to hear you have enjoyed your experience and have found our process so easy. If you require any further assistance please don't hesitate to get in touch, we're always here to help.

Kind Regards
The PHT Team

Betygsatt 1 av 5 stjärnor

It is been 3 weeks and i have not…

It is been 3 weeks and i have not received answer of the test and not even reply to my Emails!

6 oktober 2025
Logotyp för Pet Health Testing

Svar från Pet Health Testing

Hi Alismary,

We are sorry to hear you haven't enjoyed your experience.

Please contact a member of our team via support@pethealthtesting.com, and we will be more than happy to help with your order.

Kind Regards
The PHT Team

Betygsatt 5 av 5 stjärnor

Such a great company with quick…

Such a great company with quick response customer service. I couldn't find my results as they had been delivered to my junk file. Becky was very quick to help and get my results sent to me and answered all the questions I had with the results. The results have been amazing after months of worry with my dog. He is now back to his usual self after eliminating the problem foods. I am now getting another test for my cat.

30 maj 2025
Omdöme utan inbjudan
Logotyp för Pet Health Testing

Svar från Pet Health Testing

Hi Cat,

Thank you for your review!
We're thrilled to hear you have enjoyed your experience and have found our process so easy. If you require any further assistance please don't hesitate to get in touch, we're always here to help.

Kind Regards
The PHT Team

Betygsatt 1 av 5 stjärnor

This is absolutely the worst company…

This is absolutely the worst company i've ever tried to communicate with!! I've tried for over a week to get answers about my pets test and have had only one response in which they failed to answer my questions but rather asked me to ask what i needed help with!!!

23 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, pack arrived quickly and with instructions. Results received in a few days.
The results were interesting and showed to major intolerance which was good news. Some of the results are difficult to understand what is the cause, such as chicken okay but chicken gravy not.

8 april 2025
Logotyp för Pet Health Testing

Svar från Pet Health Testing

Hi Bryan,

Thank you for your review!

We're thrilled to hear you have enjoyed your experience and have found our process so easy. If you require any further assistance please don't hesitate to get in touch, we're always here to help.

Kind Regards
The PHT Team

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