I purchased a test from their website last week. It hasn’t arrived and their website is down plus emails are bouncing back from the sales email address. I have no idea how I can get a refund and looki... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We purchased the premium test kit. Submitted back and like so many others feel ripped off. No response to our sample. No response to multiple emails wether on their website or otherwise. No customer... Se mer
Known allergens apparently showed no reaction, and as someone else stated, ground beef is ok, as is steak, but 'beef' is in the list of things to avoid? Cabbage also shows a reaction, but colesl... Se mer
Företaget har svarat
Would NOT recommend, i sent off my sample and contacted them to see if they had received it, said they hadn't but i would be first priority. After another week or so i emailed again and just bounced... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We offer a variety of intolerance tests for your beloved pets.
Kontaktuppgifter
Storbritannien
- sales@ukpetfoodintolerance.com
- petfoodintolerance.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 14 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very happy with the transaction from…
Very happy with the transaction from start to finish. Simple and easy to follow instructions. Happy to pay the reduced price but would be put off by the full price. Test result came back in a timely fashion and very easy to read. We’re not sure if it’s a food sensitivity that is causing our dogs skin problems but the small amount of food they have identified it’s deffo a starting point. Would recommend to someone who’s trying processes of elimination.
Money well spent!
I ordered my pet intolerance test just before Christmas and it arrived very quickly. The instructions were clear and it came with a pre-paid returns bag. I posted it back on the 23rd December and the results came back on 6th January - I’d say this is pretty good going, especially as I’d cleverly timed this test with the festive period in the middle of a global pandemic! The results were fairly simple to read, but a couple of things did confuse me - for example, fish oil came up as an intolerance but fish (minus cod and mackerel) is absolutely fine. I’ve taken note of the intolerances marked in red and removed them from her diet (mainly grains and white potato) and she is already feeling so much better and I’m seeing such an improvement in her! I cannot thank you enough, as it was horrendous seeing her so tormented by her food intolerances and not knowing where to begin!
I’d like to thank UK Pet Food…
I’d like to thank UK Pet Food Intolerance for the service they provided me and my pet, Betsy.
We have been to hell and back trying to eliminate certain things from her diet and when my friend found this test, I was hopeful and it turns out I was right to be.
I initially had an idea of what she’s really sensitive to and UK Pet Food Intolerance have confirmed my suspicions. They have also made my life easier with knowing what else I need to eradicate in our household for her mild sensitivities.
I can’t thank you guys enough. It might only be the same day of me receiving my results but I feel so positive and optimistic about them!
Kindest regards,
Amy
- A very grateful and happy pet owner 💕
A much happier cat and owner
I sent for a petfood intolerance kit for my cat. She seemed to be heaving some nights and slightly vomit. The reply came back of a few allergies, in particular, yoghurt. She loved to lick yoghurt pots out but thanks to the report, I've stopped that. She's a lot better. Thankyou petfoodintolerance
Speedy service and informative
Couldn’t believe the speed with which the results for our dog came back. I found them clear and easy to understand and we have now changed our dogs diet to eliminate some things she was showing a high reaction to. Definitely value for money
Confusing results, no response to emails.
Known allergens apparently showed no reaction, and as someone else stated, ground beef is ok, as is steak, but 'beef' is in the list of things to avoid? Cabbage also shows a reaction, but coleslaw didn't?!
I emailed to have this point clarified, as well as sending a follow up email after hearing nothing back after a few days (not a bank holiday, by the way). I've also used the contract form on their website. 2 hour response time, apparently.
I've asked for a full refund.
The 100% money back guarantee has been removed from their website this week,and they now say 14 days, minus £5 for the cost of the test which seems very strange indeed.

Svar från Pet Food Intolerance
I’m not entirely convinced that this…
I’m not entirely convinced that this testing is very accurate at all, in fact it’s quite misleading, the colour coding is yes good, however one meat protein states a red code but can be had if ground and cooked, surly chicken is chicken if cooked or not, my dog is raw fed, but after speaking to someone from the company they say it’s for cooked meats, very confusing, for the price though it’s just a very very rough guide, I wouldn’t take it to seriously personally
One fixed fluffy black cat...
My fluffy black cat has had a problem with itching for years now often breaking skin and leaving some lovely red blood spots on my bed, since lockdown I decided to find out why and him this test. Best decision ever, within a few weeks of getting the test back I eliminated certain foods from his diet, namely cod, and the itching has ceased and my sheets are spotless!!! Would recommend to anyone, wish I’d of done it sooner
Ignored my emails
Sent in my sample, emailed for updates multiple times and keep getting ignored
Starting to think its a scam

Svar från Pet Food Intolerance

Svar från Pet Food Intolerance
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