I absolutely love my reformer! Best investment I could make. Great quality, color, wasn't all that long from order time to receiving it. I ended up getting a full reformer vs a fold up, because of all... Se mer
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I absolutely love my reformer! Best investment I could make. Great quality, color, wasn't all that long from order time to receiving it. I ended up getting a full reformer vs a fold up, because of all... Se mer
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Probably one of the best investments I have made in my overall health. I am certain the quality will hold up to many years of use, unlike my previous reformer. The reformer I purchased is solid and a... Se mer
From beginning to end my purchase was excellent. I ordered an in - stock reformer which was shipped in about 2 weeks. The date to be shipped was listed on the website upon ordering so i knew there wou... Se mer
The reformer arrived packaged very well in a crate. Minimal packaging and clean! I was very excited to get it set up, and unfortunately had a negative experience in the out of date booklet and lack o... Se mer
PersonalHour is a U.S.-based Pilates equipment brand dedicated to making high-quality, beautifully crafted reformers accessible for home and studio use. Founded with a mission to bring the Pilates experience to more people, we combine thoughtful design, customizable options, and expert support to help every customer feel strong, balanced, and inspired on their wellness journey.
6365 old Avery Road, 43016, Dublin, USA
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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I love that it took me a very short amount of time to set up my Jane Elite Plus foldable - from delivery to set up - everything was super smooth, and it is beautiful craftsmanship. This is the first piece of exercise equipment that I want to show off, and not hide it.

Svar från PersonalHour Pilates US
Very good quality machine. I am happy with it! It’s beautiful!

Svar från PersonalHour Pilates US
It has been very easy to work with Personal Hour. Not only are they quick to respond when there is a question, but they are also are fast to deliver. I received my Zous Cardio reformer recently and love it! It was easy to put together and the operation of it is so smooth! The quality and price are great too.

Svar från PersonalHour Pilates US
I am extremely pleased with the quality of the Janet 2.0 reformer. I was a STOTT certified instructor for many years and this reformer stands up to the Merrithew quality at half the price. The equipment arrived faster than promised in a heavy wooden create which was difficult to open but protected the reformer well. There were a few parts that had to be assembled or added but I searched for and used the instructions on the website. The material is soft and the carriage and jump board are well padded. The movement is completely silent. The 5 spring/2 level configuration provides plenty of resistance. I highly recommend this reformer.

Svar från PersonalHour Pilates US
My reformer arrived very fast. It is stylish, functional, and perfect for my home studio. When my order arrived missing an item, Mark from customer service was extremely pleasant and accommodating.

Svar från PersonalHour Pilates US
Easy ordering, prompt delivery! I ordered the Janet elite. It arrived in perfect condition and was easy to set up. It’s very sturdy and professional feeling as well.

Svar från PersonalHour Pilates US
Seamless, fast purchase and shipping process. Reformer arrived in 8 days in perfect condition. It was mostly assembled with a few quick, easy parts to complete. It is very sturdy annd smooth. Overall I couldn’t be happier!

Svar från PersonalHour Pilates US
The whole process was easy, affordable and well worth the price - was a surprise gift for my girlfriend and she couldn't be happier - shipping and delivery was super easy and only 3 days! (was expecting 2 weeks) - the machine is beautiful, quiet and high quality! we love it and can't wait for many many workouts! Also the App with a membership to classes included is INCREDIBLE!

Svar från PersonalHour Pilates US
The purchasing process was easy. I would have liked a detailed item list of what the Zous Pro Foldable Reformer included prior to buying, but I took a chance and am happy to report the reformer included all of the pieces I wanted.
The reformer arrived in a shipping crate and was well packaged to prevent damage.
The wheels work beautifully even on carpet so moving it into place was a breeze. I was able to unfold it and complete setup alone.
Finding the instructions for setting it up was not easy, but once I found the correct reformer I was good to go.
The bed glides beautifully and is smooth even over the area where it would fold.
Highly recommend.
I am excited to be able to do this in my own home in a regular basis.
Thank you, PersonalHour Pilates.

Svar från PersonalHour Pilates US
I am so glad I had a chance to visit Personal hour studio. I was able to see the different reformer models. Nadia and Chris were so kind and helped me decide which reformer was the best for my needs. I highly recommend you visit the studio. You will not regret it. Thank you Nadia and Chris for all your help and for making my visit a great experience!

Svar från PersonalHour Pilates US
Love my Nano plus! It’s a Cadillac! Shipped quickly and packed very safe! I wish I had got tower!

Svar från PersonalHour Pilates US
I bought the Janet Elite Plus and could not be happier. It folds and opens easily, glides smoothly, quiet and feels like the BB studio reformer I used in a professional studio.

Svar från PersonalHour Pilates US
I honestly wasn't sure what to expect based on prior reviews, but decided to take the risk and purchased a reformer to deliver to southern AZ. I emailed customer service beforehand to ask about the shipping issues they experienced in the past and what they were doing to resolve it. They gave a good enough answer for me to place my order. My reformer arrived about two weeks later, right on time. It is BEAUTIFUL and is simple enough to assemble, but I do wish paper instructions were included in the packages. Having to use my phone was a bit of a pain, but I still managed. I assembled by myself with zero issue. The reformer folds nicely and fits into the corner of my living room, which is exactly what I wanted. I have zero complaints about the product itself.

Svar från PersonalHour Pilates US

Svar från PersonalHour Pilates US
Delivery time was very fast and the packaging made sure my reformer was shipped with care. The machine is easy to store and has all the functions of a studio reformer!

Svar från PersonalHour Pilates US
The PersonalHour foldable Pilates reformer is exactly what I needed & had never before seen! I've wanted to purchase a reformer for a number of years, yet they're expensive. Getting one at an affordable price, in a color (pink!), & foldable so I could get it downstairs to my basement & set it up by myself was well worth the wait. I'm happy to support an Ohio-based business as well. I appreciated the post-purchase progress emails & confirmation phone call to set up my delivery. Everything went smoothly and I'm grateful to the studio and the delivery staff. I've been raving about my purchase & hope it generates more sales for you. Thanks for your ingenuity in designing & making the colorful, foldable, affordable reformer available!

Svar från PersonalHour Pilates US
BEST PURCHASE EVER! I love it. I use it with my Pilates Anytime subscription and I get studio like work outs in my own home

Svar från PersonalHour Pilates US
Reformer arrived quickly and was practically already assembled which was a treat! What was left to do was easy and took about 30 mins. Was not prepared for the delivery, as I didn't hear from the shipping company and the tracking didn't seem to be up to date, but it worked out. The nano elite reformer rides like a dream! So smooth and quiet and gorgeous. VERY happy with purchase

Svar från PersonalHour Pilates US
I’m an instructor with a small private studio and I purchased the Napolie. The shipping for a custom order did take time but it was shipped and delivered in the outlined timeframe. There initially were screws missing from a few of the posts but the company shipped them immediately upon emailing them. Also it took a few tries to get the wheels well balanced so the ride was smooth. Again customer support was fairly good at replying back within a reasonable amount of time. I typically train clients on Balanced Body machines. The quality of this machine is just as good if not better. Honestly it’s built like a rock. I’ve had it almost a year and it’s been great. Only complaint would be the carriage is kind of stiff , meaning really dense to lie on. A slightly more cushy carriage would be more comfortable for most of my clients. The other thing is the jump board doesn’t have any handles and it’s pretty heavy and awkward to move without them. Otherwise super satisfied with my purchase.
Edit: The rear wheels at one year of ownership started to squeak badly. I replaced them and even had a handy man come out and try to resolve the issue. I ended up paying $120 to have a new carriage shipped. Still waiting on that. Customer service has been responsive and helpful. I’m worried the new carriage will do the same thing with time. Most likely going back to Balanced Body equipment soon.

Svar från PersonalHour Pilates US
Professional and polite. Resolved my cancellation issue promptly.
Thank you.

Svar från PersonalHour Pilates US
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