I haven't read my test results. They will have an impact on how I feel about this experience. **** After reading my results, I was sorry I had ever bothered. Very informal, casual and not evidenc... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
3 1/2hours today at a VA hospital, brain testing, etc., I told them my mental abilities is failing. Failing health. My IQ has lowered. Never 156. Just bright for my limited education. Good at tests li... Se mer
Företaget har svarat
Om intersted in finding out strenghts and weaknesses. It'll help improve relationships in my life. BUT after paying i didnt get the teview needed. Don't be scammed by this site!!!! RUN AWAY!!!
Företaget har svarat
I am being charged and I provided a screenshot of that charge, the date and the associated transaction number. I was in contact with Ella and explained that I had tried to cancel on their website with... Se mer
Företagsinformation
Skrivet av företaget
Persolibrary.com is an online platform dedicated to helping individuals unlock personal and professional insights through self-assessment tools. Our interactive tests evaluate key behavioral traits, communication styles, and decision-making patterns to provide actionable guidance for career development, interpersonal relationships, and personal growth.
Kontaktuppgifter
3,3
Medel
70 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very poor customer service
I am being charged and I provided a screenshot of that charge, the date and the associated transaction number. I was in contact with Ella and explained that I had tried to cancel on their website with all known emails that I use and non were recognized. I provided each of the emails. She would only say that the email that I wrote in with was not registered. She was unable or unwilling to acknowledge and assist with my request for assistance. I was ghosted after an several emails. My next step is to request a charge back from the bank
14 september 2026
Omdöme utan inbjudan
Purchased a one time offer for $1 and…
Purchased a one time offer for $1 and ended up being charged $39.99. They were not clear that there was going to be a monthly subscription fee, and were useless when I asked for a refund. You also have to email to cancel the subscription. Pathetic and greedy company
14 september 2026
Omdöme utan inbjudan
Heartless scam
This is a complete scam, and they’ve robbed me of multiple $39.99 unauthorized charges over months. They tell you it’s a small charge of 1 or 2 bucks for results on a test, but buried VERY deep in their terms in service, they tell you.
I’ve sent so so SO many messages to customer support (which is what they suggest at their other website personality.co btw) to no avail. They usually tell me to sign in to cancel or refund but… I NEVER MADE AN ACCOUNT!
PLEASE avoid this, and I’m grateful to the review on here that suggested taking legal action and informing others because this is so wrong and they’ll find that out soon.
11 september 2026
Omdöme utan inbjudan
Svar från Persolibrary
Hi, we're sorry to hear about this experience. An account is normally created automatically at the time of purchase, with the login details sent by email — it may be worth checking the inbox (including spam/promotions folders) tied to the card used for the original charge, as that's usually where those credentials land.
We'd like to get this properly resolved for you — please reach out to us at https://persolibrary.com/contact-us with your purchase details (approximate date, amount, etc.) so our team can locate the account and address the charges directly.
Zero if possible
Zero if possible. Do not sigh up with this company. Buried in the trial period is an automatic charge for the monthly charge. I’ve contacted customer service to no avail.
2 september 2026
Omdöme utan inbjudan
Svar från Persolibrary
Hi, we're sorry to hear you haven't had a resolution yet, and we understand the frustration of reaching out without a response.
We'd like to make sure your case actually gets looked at — please reach out to us again at https://persolibrary.com/contact-us with your account email and any reference from your previous messages, and we'll make sure it's addressed.
Watch out for unauthorized charges
Watch out for unauthorized charges
9 september 2026
Omdöme utan inbjudan
Svar från Persolibrary
Hi, we're sorry to hear this, and we'd like to look into what happened on your account.
Please reach out to us at https://persolibrary.com/contact-us with your account email and any details about the charge so our team can take a closer look.
Hidden $39 Monthly Charge
Falsely advertises $1.95 diagnostic tests, such as ADHD analysis. However, a recurring $39/mo subscription is buried in the T&C's and confirmation email. They have a cancellation link online that is non-functional (dead link), and you have to message their support email instead. They will not refund the monthly charge, even though it was a service you never consumed or consented to. Call your credit card company, get a new number, and tell them not to release your new number to PersoLibrary, TestLibrary, Aura Health LLC, Haur B.V., Ricardas Seirekis, or any of his affiliated companies. Report your experience to the FTC, BBB, and your local Secretary of State. Their actions are a violation of many state consumer laws and the federal Restore Online Shoppers' Confidence Act. FTC is currently suing companies with the same business practices (see FTC v. JustAnswers LLC). They don't know who to sue unless you alert them about your consumer experience.
2 september 2026
Omdöme utan inbjudan
Svar från Persolibrary
Hi, thank you for the detailed feedback. We're sorry to hear about this experience, and we'd like to look into the specific charges and the trouble you had cancelling. Please reach out to us directly at https://persolibrary.com/contact-us with your account email so our team can review this properly.
Sneaky subscription and their main page…
Sneaky subscription and their main page requires you to enter an email. I tried all of my email addresses and it says "not found" for all. Great way to do sleazy fraud.
8 september 2026
Omdöme utan inbjudan
Svar från Persolibrary
Hi, we're sorry for the trouble finding your account. The email needed on the cancellation page is the one used at checkout, which can sometimes be different from your usual inbox (for example, if a partner or family member's email was entered, or if it was auto-filled).
We'd like to help you track down the right one and get this sorted — please reach out to us at https://persolibrary.com/contact-us with any details you have about the purchase (approximate date, amount charged, or last 4 digits of the card used) so our team can locate your account and cancel it for you.
Whoever is giving this company 5 starts…
Whoever is giving this company 5 starts works for them. Complete scam that enrolls you in $40 monthly fee. Avoid and report!
4 september 2026
Omdöme utan inbjudan
Svar från Persolibrary
Hi, thank you for sharing this — we're sorry to hear the subscription part of the plan wasn't clear to you. Plans are disclosed at checkout and in our Terms, and if a trial isn't cancelled before it ends, it continues automatically at the regular recurring rate.
Cancelling is meant to be simple and can be done anytime at https://persolibrary.com/cancel-sub. If you'd like us to look into your specific account or charges, please reach out to us at https://persolibrary.com/contact-us.
Do not sign up for this
Do not sign up for this - I tried to do a career test and paid ~$2.00. I didn't know that I was automatically enrolled in a subscription. From the time I realized I was enrolled in a subscription, I canceled immediately (1 week after) and never even accessed the website for my subscription, and their team wouldn't give me a full refund, which was ridiculous! Definitely a scam!
18 augusti 2026
Omdöme utan inbjudan
Svar från Persolibrary
Hi, thank you for taking the time to share this — we're sorry to hear the subscription part of the plan wasn't clear to you. The trial is designed to give short-term access to the career test and report, and if it isn't cancelled before the trial period ends, it continues automatically as a recurring membership — this is outlined in our Terms and Subscription Policy at checkout.
Cancelling is meant to be simple and can be done anytime at https://persolibrary.com/cancel-sub. We understand it's frustrating when that isn't top of mind going in, and we appreciate you sharing your experience with us.
Beware!
The $2 test was fine. The results actually resonated. But they keep trying to charge me $40 over and over again. This is incredibly deceitful. Beware...they will keep charging you.
20 augusti 2026
Omdöme utan inbjudan
Svar från Persolibrary
Hi, we're really glad the test itself resonated with you — thank you for sharing that. We're sorry about the repeated charge attempts, though, and understand why that would be concerning.
If a payment doesn't go through, our system can retry it a few times to keep a membership active, which may be what you're seeing — but we'd like to look into your account specifically to make sure everything is set up the way you want, including cancelling the plan if that's your preference.
Could you reach out to us at https://persolibrary.com/contact-us with your account email? We'll get this sorted for you.
Terrible support
UPDATE: After further complaining i was finally given my full refund.
Original post:I paid for the 2 dollar report, however they failed to make it known I wasnt receiving a one time report and in fact I signed up for a subscription which was very well hidden.
I never even logged back in after my one time report I requested. They went and charged me $40. When I emailed in, I was met with condensing email message back telling me that I should have known better.
I was a first time user. I never visited the site before. And the refuse to give my money back even though I never used their services besides the ONE time. So I was charged $42 just to see my one paper that they advertised as a $2 charge.
Absolutely would never use this site as they literally live to deceive people.
They want trust pilot reviews so bad well they got one.
30 augusti 2026
Omdöme utan inbjudan
Svar från Persolibrary
Hi, thank you for the update — we're glad to hear this was resolved. We're sorry the subscription terms weren't clear from the start, and sorry too if any part of your interaction with our team came across as dismissive — that's not the tone we want in any of our replies.
We appreciate you sticking with it until it was sorted, and if there's ever anything else you need, our team is reachable at https://persolibrary.com/contact-us.
Do not suggest a download doesn't seem to be organized or put together very well
Well you want me to be honest? I think you're giving me this request for a review too far in advance of the results I've only done the test so far.
Update to my original review: I did take the test I didn't really feel comfortable with the way they worded the explanations of my various areas of issues that cause me to rather have ADHD or hyperactive disorder or whatever it was trying to say it was. I found it to be very wordy and I just I don't know how I feel about it... I was looking for something a little more Explanatory, precise, clinical and understandable rather than being expressed uniquely, imaginative and interesting! I felt more like I was reading a expressive novel about my specific characteristics rather than a Understandable medical explanation!
That's why I am trying to cancel my subscription but I went in here had a reminder to go in and cancel before the 30 days was app and that when I go in I found out that the days was over on the 4th not on the 7th as I reminded myself of. For some reason my phone usually always does but did not remember the password for me so now I'm going in to try to reset my password as I hit forgot password and it takes me to a reset think I hit and then when I go into the resetting new password it expects me to put in my old password which obviously I don't remember the st place so now I'm stuck in limbo waiting for them to get back to me and tell me how to rectify this situation. It doesn't seem to be very organized and user-friendly, kind of a cluster-duck. Not interested & do not suggest as a download, waste of time period, sorry!
25 augusti 2026
Omdöme utan inbjudan
Svar från Persolibrary
Hi, thank you for the honest feedback about the timing — that's fair, and we appreciate you flagging it. Your results should already be available on your account dashboard once you're logged in, so it's worth checking there now. We'd love to hear what you think once you've had a chance to look them over.
Svar från Persolibrary
Hi, thank you for the kind words — really glad the questions felt clear and thoughtful to you!
Was very informative!
27 augusti 2026
Omdöme utan inbjudan
Svar från Persolibrary
Hi, thank you so much — really glad you found it informative!
water buffalo
.ahaha ty here's the video i took from my youtube video about it too lol and it's not a joke lol i love you so very so very so very so proud and so happy to see your work
27 augusti 2026
Omdöme utan inbjudan
Svar från Persolibrary
Hi, thank you so much for the kind words and for sharing this — really glad to hear you're happy with it!
Svar från Persolibrary
Hi, thank you so much for the kind words — we're so glad you had a great experience!
Good test
Terrible. I’m in a doom loop. Still haven’t seen my test results.
26 augusti 2026
Omdöme utan inbjudan
Svar från Persolibrary
Hi, we're sorry to hear you've been having trouble with this. Your results are saved on your account dashboard, so logging in should let you view them directly. If you log in and still can't see them there, please reach out to us at https://persolibrary.com/contact-us with the email you used to sign up and we'll help get it sorted.
It’s a little lengthy for a hyper mind
27 augusti 2026
Omdöme utan inbjudan
Svar från Persolibrary
Hi, thanks for sharing this — that's really helpful feedback on the length, and we'll pass it along to the team.
Svar från Persolibrary
Hi, thanks for taking the time to leave a rating. If you'd like to share a bit more about what felt just average, we'd love to hear it at https://persolibrary.com/contact-us — it helps us keep improving.
Peanuts
I want to know my archetype. The test was easy to understand.
27 augusti 2026
Omdöme utan inbjudan
Svar från Persolibrary
Hi, thank you for sharing this — glad the test was easy to follow, and we hope your archetype gives you some great insight!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.