PHS, in particular Irina Novgorodtceva, has been incredibly helpful in finding us a housekeeper/nanny and a private chef. Irina is professional and very hardworking. She went above and beyond to suppl... Se mer
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Det här tycker kunderna
I was so glad to have found you. I found Irena to be such a help in creating an advert for our position which would go onto generate such focused interest. Irina was professional and insightful and... Se mer
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This company posted a job on my behalf following an initial enquiry I made and a brief initial discussion. They then followed up with an email which I never responded to, as I no longer required the... Se mer
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Perfect Household Staff is a wonderful agency! I sent my CV & cover letter over to them regarding a housekeeping position. I had a zoom meeting with a consultant telling them all about myself, my s... Se mer
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Företagsinformation
Skrivet av företaget
Welcome to Perfect Household Staff, we are a domestic staffing agency which provides domestic staffing solutions for discerning households. If you are trying to find domestic staff, we are the domestic staffing agency www.perfecthouseholdstaff.co.uk
Kontaktuppgifter
15 Stratton Street, W1J 8LQ, London, Storbritannien
- 02033184468
- andrei.rybalko@perfecthouseholdstaff.co.uk
- perfecthouseholdstaff.co.uk
4,4
Utmärkt
22 omdömen
Har besvarat 100 % av sina negativa omdömen
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Fantastic help from Irina in finding great staff!
PHS, in particular Irina Novgorodtceva, has been incredibly helpful in finding us a housekeeper/nanny and a private chef. Irina is professional and very hardworking. She went above and beyond to supply us with many great candidates and arrange subsequent interviews and trial days. She has been very responsive and we felt like we were her main clients. Highly recommend to seek Irina's services if you are looking for household staff.
6 maj 2026
Omdöme utan inbjudan
I was so glad to have found you
I was so glad to have found you. I found Irena to be such a help in creating an advert for our position which would go onto generate such focused interest.
Irina was professional and insightful and seemed to understand our needs exactly. We found her gentle, personal approach invaluable during what can be quite a stressful process.
We were particularly impressed by her availability outside of normal hours and the fact that she followed up any queries immediately. She found us an almost ideal candidate and kept pace in the process.
27 april 2026
Omdöme utan inbjudan
Svar från Perfect Household Staff
Dear Mrs. Connell,
Thank you so much for your kind words and for taking the time to share your experience.
We are thrilled to hear that Irena provided the insightful and professional support you needed. She takes great pride in her "gentle and personal" approach, and it’s wonderful to know that she was able to alleviate some of the stress that often comes with recruitment.
I will be sure to pass your praise along to Irena—she will be delighted to hear that her availability and commitment made such a positive impact on your search and that you are happy with the candidate found.
Thank you for trusting us with your hiring needs. We look forward to working with you again in the future!
Best regards,
Perfect Household Staff
This company posted a job on my behalf…
This company posted a job on my behalf following an initial enquiry I made and a brief initial discussion. They then followed up with an email which I never responded to, as I no longer required their assistance. However despite this, they posted a job without my consent or agreement to any terms. The job post was extremely specific and inappropriate revealing the details of my family home. This is a rogue agent and should not be used.
The company fails to state in their reply to this review that they accept the job specification has been posted externally and they are investigating how the information I disclosed to them was made external. Furthermore, they are investigating their internal processes to further reduce any risk of misinterpretation. There was no misinterpretation. It was an initial inquiry and it was clear there was no consent given to proceed and there were no terms and conditions signed by me. This is against the industry standard for recruitment companies and likely against the law.
23 juli 2025
Omdöme utan inbjudan
Svar från Perfect Household Staff
Dear Nat,
Thank you for taking the time to share your feedback.
We are sorry to hear that you are dissatisfied with your experience and would like to address a few points for clarity.
Following your initial enquiry, a standard internal job specification was created solely for the purpose of assessing candidate availability within our private database. This is a routine and internal step within the private recruitment process and does not constitute a public advertisement or a client-authorised job posting.
As an established private household recruitment agency with over 15 years’ experience, we operate with strict discretion at all times and do not publish or disclose any personally identifiable client information, including names, addresses, or household-specific details.
We would like to reassure you that the content in question is intentionally generic in nature and is designed only to reflect the requirements of the role in order to source suitable candidates efficiently. No identifiable details relating to your household were included at any stage which would enable a third party to directly link the role back to you without prior knowledge of your requirements.
At no point was there any intention to publish a live vacancy on your behalf or in any manner directly linked to you without instruction or agreement, and no formal recruitment process was commenced without appropriate authorisation.
We also note your concern regarding third-party publication. We do not have any relationship with external websites such as the one referenced, nor do we supply or distribute content to them. In some instances, content may be indexed or reproduced without authorisation, which we are actively investigating.
We remain committed to maintaining the highest standards of discretion, professionalism, and care in all private household placements.
Should you wish to discuss this further, we would be happy to do so directly with you.
Yours sincerely,
Perfect Household Staff
Dear Nat,
Thank you for your further comment.
We would like to reiterate that following your initial enquiry, a standard internal job specification was created solely for the purpose of assessing candidate availability within our private database. This is a routine internal recruitment process used across the private household sector and does not constitute a public or client-authorised advertisement.
We do not publish identifiable client information, and no details relating to your name, address, or household were included at any stage that would enable a third party to directly identify or link the role to you.
We do not accept the characterisation that a live, client-specific vacancy was intentionally published on your behalf without instruction or agreement. At no point was any formal recruitment process commenced in relation to your household without appropriate authorisation.
We note your continued concern regarding external appearance of similar content. As previously stated, we do not have any relationship with third-party websites referenced, nor do we supply or distribute content to them. We are, however, actively reviewing how unauthorised external reproduction may have occurred.
We remain committed to operating with discretion and professionalism in all private household recruitment matters and take any concerns regarding data handling seriously.
Should you wish to discuss this directly, we remain available to do so.
Yours sincerely,
Perfect Household Staff
Daria @ PHS
Daria has been amazing throughout this employment process, with great advice, support and patience every time I contacted her. She was also very quick in returning valuable information to me, helping through the myriad of employment procedures. Excellent communication at all times and really friendly as well. Thankyou again Daria for all your help.
28 mars 2026
Omdöme utan inbjudan
Svar från Perfect Household Staff
Dear Matt,
Thank you so much for taking the time to share your experience with us! We are absolutely delighted to hear that you found the recruitment process smooth and that Daria provided the support and guidance you needed.
Daria is a valued member of the Perfect Household Staff team, and we will be sure to pass your kind words along to her. Providing clear communication and navigating the complexities of employment procedures is what we strive for, and it’s wonderful to know she made a positive impact on your journey.
Congratulations on your new role, and please don't hesitate to reach out if you need anything in the future!
Best regards,
The Perfect Household Staff Recruitment Team
Thanks a lot!!!
Just want to say big Thanks to Alexander Y. from PHS team. Thank You for Your help and preparation. Hope to deal with You again👍
13 april 2026
Omdöme utan inbjudan
Svar från Perfect Household Staff
Thank you very much for your kind words — it truly means a great deal to us.
I will be sure to pass your feedback on to Alexander, who will be delighted to hear this. We are pleased we could support you and hope to have the opportunity to assist you again in the future.
With our best wishes,
Perfect Household Staff
Perfect Household Staff is a wonderful agency!
Perfect Household Staff is a wonderful agency! I sent my CV & cover letter over to them regarding a housekeeping position. I had a zoom meeting with a consultant telling them all about myself, my skills etc & I then went on to the next phase where I was put forward for the position.
I then had a zoom meeting outlining the details of the job & family, followed by another zoom meeting with the employer. All went very well & smoothly!
Great agency as they listened to my needs as a housekeeper & what I’m looking for! I would highly recommend them, brilliant service & very efficient with setting up zoom calls & an upcoming in person interview!
5 stars!
2 april 2026
Omdöme utan inbjudan
Svar från Perfect Household Staff
Thank you very much for your fantastic review. We are delighted to hear that your experience with Perfect Household Staff has been so positive and seamless.
It is wonderful to know that our team listened to your needs, supported you throughout each stage, and ensured clear and efficient communication. We greatly appreciate your recommendation and look forward to assisting you further as you progress to your in-person interview.
Warm regards,
PHS Team
The best Recruiting agency I have dealt…
The best Recruiting agency I have dealt with, and trust me, I have engaged with a lot of them inside and outside UK.
Alexander is hands down the best recruitment consultant I’ve ever worked with. He is incredibly proactive, open-minded, and genuinely warm in every interaction. Their communication is always clear, thoughtful, and supportive, making the entire process feel seamless and reassuring. I’m truly thankful to the moon and back for their ongoing support.
30 mars 2026
Omdöme utan inbjudan
Svar från Perfect Household Staff
Thank you very much for your wonderful review, Crissdanna. We are thrilled to hear that your experience with our agency has been so positive, especially given your extensive experience with recruitment both inside and outside the UK.
Your kind words about Alexander are greatly appreciated, and we will be sure to pass them on. We are delighted that his proactive, supportive, and thoughtful approach made the process seamless and reassuring for you.
Thank you again for your trust and recommendation.
Warm regards,
PHS Team
Recommended
2 mars 2026
Omdöme utan inbjudan
Svar från Perfect Household Staff
Dear Galina,
Thank you very much for your recommendation and for taking the time to share your positive feedback.
We truly appreciate your support and are delighted to know that you had a positive experience with our services. Your kind words mean a great deal to our team.
Should we be able to assist you further in the future, we would be pleased to do so.
Kind regards,
The Team
5 stars
From the very beginning of my journey with Anton and Irina, I have been extremely satisfied. Communication was consistent and clear at every stage. This is a highly reliable agency that genuinely cares about both nannies and families. I highly recommend them.
30 januari 2026
Omdöme utan inbjudan
Svar från Perfect Household Staff
Thank you very much, Nanar, for your kind five-star review.
We are delighted to hear that you had such a positive experience with Anton and Irina and that you found the communication clear and consistent throughout. Your recommendation means a great deal to us, as we pride ourselves on providing a reliable, supportive service to both nannies and families.
Thank you again for taking the time to share your feedback.
Great support and guidance throughout the process
I was genuinely surprised by how supportive and professional this agency is. They offer real help and guidance to candidates, especially before the first interview with the employer via Zoom. I felt very well prepared and supported throughout the process.
What really stood out to me is that the agency clearly cares about both sides – the candidate and the employer. The recruiter provided helpful advice that I could actually use, which made me feel much more confident going into the interview.
I haven’t experienced this level of support from a recruitment agency before, so it was a very pleasant surprise. Whenever I had questions or doubts, I could ask for advice. I definitely felt listened to and supported, and it makes a big difference.
19 januari 2026
Omdöme utan inbjudan
Svar från Perfect Household Staff
Dear Sylwia,
Thank you so much for taking the time to share such a wonderful review of Alexander’s work.
It is fantastic to hear that you felt truly supported and well prepared, especially before your first Zoom interview with the employer. Knowing that Alexander’s guidance and practical advice helped you feel more confident at each stage of the process is exactly what we hope to achieve.
Your feedback that you felt listened to, able to ask questions whenever you had doubts, and that our support stood out compared with other agencies, means a great deal to both Alexander and the wider team. We are committed to looking after both candidates and employers, and your experience reflects the standard we aim for.
Wishing you every success in your career, and please do not hesitate to get in touch if Alexander or the team can support you again in future.
Very prompt and professional service.
24 oktober 2025
Omdöme utan inbjudan
Svar från Perfect Household Staff
Thank you, Dita, for your kind words. It’s wonderful to know that you were pleased with our prompt and professional service. We truly appreciate your feedback and look forward to assisting you again in the future.
I was looking for job as private…
I was looking for job as private housekeeper, registered myself and was working with Irina, she did absolutely wonderful job to find the right client, she was specify on every detail what I asked for, it was a long way to find, but Irina was very patient, enthusiastic about, it was such a pleasure contact with her, because she never ignored my questions, it was such a pleasure working with Irina, thank you so much 😊
28 oktober 2025
Omdöme utan inbjudan
Svar från Perfect Household Staff
Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Irina provided such attentive and professional support throughout your job search. At Perfect Household Staff, we take great pride in ensuring that every candidate is matched with the right household and that the process remains personal and transparent.
We truly appreciate your trust in us and wish you continued success and happiness in your new position.
Irina has been an outstanding…
Irina has been an outstanding representative of Perfect Household Staff Ltd. They were consistently professional, approachable, and proactive throughout the entire recruitment process. Their communication was clear and timely, and they genuinely took the time to understand my skills and career goals. I’m very impressed by their efficiency and personal approach — they made the whole experience smooth and positive.”
16 november 2024
Omdöme utan inbjudan
Svar från Perfect Household Staff
Thank you very much for your kind words and for sharing your positive experience. We are delighted to hear that Irina provided you with such professional and attentive support throughout your recruitment journey. At Perfect Household Staff, we take great pride in offering a personalised and efficient service to both our candidates and clients.
We truly appreciate your feedback and wish you every success in your new position.
This is a company you can trust.
would like to express my gratitude to Perfect Household Staff for their responsible and professional work. It is a reliable company that truly cares about both its employees and clients, always stays in touch, and provides support in every situation.
I especially appreciate their attentive attitude, clear organization, and friendly atmosphere. You can feel respect, support, and a sincere desire to help people find the right job.
I can confidently say that Perfect Household Staff a trustworthy company that is pleasant to work with and one I can sincerely recommend to others.
19 april 2025
Omdöme utan inbjudan
Svar från Perfect Household Staff
Thank you Lili sincerely for your thoughtful review and for sharing such positive feedback. We are truly delighted to hear that you found our service professional, supportive, and reliable. At Perfect Household Staff, we take great pride in delivering a personalised and attentive approach, ensuring that both our clients and candidates feel valued throughout the process.
Irina has asked me to pass on her personal thanks — she greatly appreciated working with you and is so pleased to know that her assistance made your experience a positive one.
Your kind words and recommendation mean a great deal to us all.
I have been working with PHS for 13…
I have been working with PHS for 13 years now. Everything has always been professional. The agents are always ready to answer any questions. I would especially like to mention Irina, with whom I have been in direct contact for the past year. She is very attentive to detail, friendly, and always willing to guide, help, and advise in difficult situations. She is completely dedicated to her job, even being available on her days off. This is very convenient for clients. I highly recommend working with Irina.
2 oktober 2025
Omdöme utan inbjudan
Svar från Perfect Household Staff
Thank you so much for your wonderful review and for your continued trust over the past 13 years — your loyalty and support mean a great deal to all of us at Perfect Household Staff. We are delighted to hear that your experience with our agency has consistently been professional and positive.
Irina is truly grateful for your kind words. She takes great pride in providing attentive, reliable, and personalised support, and it is a pleasure to know that her dedication has made such a positive impression.
We sincerely appreciate your recommendation and look forward to many more years of successful cooperation.
A fantastic agency!
Daria has been an absolute delight to work with. She took time to really understand the sort of person we were looking for, listened to our comments and she closely monitored proceedings as we met various candidates. Her customer care and attention to detail was impressive and the quality of the candidates we met was definitely superior to those at other agencies. We would definitely use PHS agency again and would thoroughly recommend their services to anyone.
16 september 2025
Omdöme utan inbjudan
Svar från Perfect Household Staff
Thank you very much for your generous review. We are thrilled to hear that your experience with Perfect Household Staff was so positive and that Daria’s support and attention to detail made such a difference. She takes great pride in understanding our clients’ needs and ensuring every step of the process is carefully managed.
We are delighted that you found the quality of candidates to be exceptional, and we truly appreciate your recommendation. It was a pleasure working with you, and we very much look forward to assisting you again in the future.
Thank you Daria!
I had the absolute pleasure of working with Daria during my recent job application process, and I cannot recommend her highly enough. From the very first interaction, she demonstrated professionalism, attentiveness, and a genuine commitment to supporting me throughout each stage. She took the time to clearly explain the role, provided me with detailed guidance, and always ensured I had the information I needed to feel prepared and confident.
What stood out the most was Daria’s approachable and supportive manner. She was consistently available to answer my questions, kept me updated without me having to chase, and gave invaluable advice on how to navigate the application and interview stages. It was clear that she truly cares about her candidates and goes above and beyond to help them succeed.
Thanks to Daria, the entire process felt smooth, transparent, and stress-free. I am extremely grateful for her assistance and would wholeheartedly recommend her and Perfect Household Staff to anyone seeking a recruiter who combines professionalism with genuine care and dedication.
3 september 2025
Omdöme utan inbjudan
Svar från Perfect Household Staff
Thank you so much for your wonderful feedback. We are delighted to hear that your experience with Daria and Perfect Household Staff was so positive. Daria takes great pride in providing attentive, personalised support and it is always our aim to make the recruitment process as smooth, transparent, and stress-free as possible.
She is thrilled to know that her guidance and approachability made a difference, and your kind words are truly appreciated. We are very grateful for your recommendation and wish you every success in your new role.
With warm regards,
Daria and the Perfect Household Staff Team
My experience with Daria Pakulova
My experience with Daria has been nothing but positive and supportive throughout. She has been very diligent and transparent every step of the way with me, and I hope that we can both get a good outcome with the client/position.
29 augusti 2025
Omdöme utan inbjudan
Svar från Perfect Household Staff
Thank you very much for taking the time to share your kind feedback. We are delighted to hear that your experience with Daria Pakulova has been so positive and that you found her to be diligent and transparent throughout the process.
At Perfect Household Staff, we take great pride in the professionalism and personal approach of our consultants, and it is wonderful to know that Daria has upheld these values. We wish you every success with the outcome of your placement.
Exemplary Performance.!!Daria the consultant was exceptional in…
Daria the consultant was exceptional in the way she handled the whole interview process. She gave me knowledge - interview tips, the full job description, the link for the interview, notes to prepare me for the interview and she sat in the interview meeting with us to give support. She messaged me throughout the interview giving me words of encouragement and support. I find the way she has conducted the whole interview process, Outstanding and exceptional. The best job interview I have ever had.
Exemplary Performance.!!
10 juli 2025
Omdöme utan inbjudan
Svar från Perfect Household Staff
Thank you so much for sharing your wonderful feedback. We are delighted to hear that Daria provided such exceptional support throughout your interview process, from preparation and guidance to being present during the interview itself.
At Perfect Household Staff, we take great pride in ensuring that every candidate feels confident and supported, and it is fantastic to know that Daria’s dedication made your experience outstanding.
We wish you every success in your new role.
Great company
Valeria is very professional, nice, kind and supportive all the time. She’s definitely a Star and she deserves an award recognition for this. I had an amazing experience working with the company and I highly recommend them.
27 april 2024
Omdöme utan inbjudan
Svar från Perfect Household Staff
Thank you very much for your kind words. We are delighted to hear that Valeria provided such professional, supportive, and attentive service throughout your experience.
At Perfect Household Staff, we pride ourselves on delivering a high standard of personalised service, and it is wonderful to know that Valeria exemplified this. Your recommendation means a great deal to us.
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