Ellie was very patient, helpful, polite and made me feel at ease even though I was feeling embarrassed about not understanding what I needed to do. Amazing customer care and a delight to talk to.... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Had to call regarding verifying who I was. I didn't know how to get statements from my Monzo bank. Natalie was brilliant very friendly & talked me through how to do it, sent it straight away, Natalie... Se mer
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The team very quickly found a pension i stopped paying into in 1988. since then they have advised, sent relevent information. They are thorough in making sure independant advice has been taken apa... Se mer
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PenisonApp is a great company that take the stress and hassle of combining all your pensions into one account. Therfore making it easier to track and manage. Everyone who has helped me shows great u... Se mer
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Företagsinformation
Skrivet av företaget
Pension App automatically finds your pensions and transfers them into a new pension plan. One that you can keep track of. With pensions, your capital is at risk. Convenient • Setup in minutes providing minimal information. • Get updates on the tracing and transfer process via the app. • View your pension balance at any time. • Internal fund switching.
Kontaktuppgifter
Riverside, Mountbatten Way, CW12 1DY, Congleton, Storbritannien
- 01260 540121
- info@pensionapp.com
- pensionapp.com
4,8
Utmärkt
324 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I spoke to a lady called beth today she…
I spoke to a lady called beth today she explained everything so i understood
14 augusti 2025
Omdöme utan inbjudan
Svar från Pension App
Thank you for your review Gail, I will pass it on to Beth.
Millie was very very helpful
Millie was very very helpful, on email & on the phone very polite and helpful with the questions being asked, then at the end Barbara took over for finalising off my pension and once again very helpful, can’t fault the people who were involved , thanks again to all that were involved.
11 augusti 2025
Omdöme utan inbjudan
Svar från Pension App
Thank you for the review Ian, happy we could help. I will let Millie and Barbara know.
So far so good
So far so good ! Relatively new to signing up, but I have received exceptional service from Natalie - Thank you :)
14 augusti 2025
Omdöme utan inbjudan
Svar från Pension App
Thank you for your review Debbie, I will pass this on to Natalie.
Amazing customer service
Spoke to becky critchlow today who was absolutely amazing so helpful and helped me from start to finish an absolute breath of fresh air to actually talk to some one pleasant thank you so much becky 😀
14 augusti 2025
Omdöme utan inbjudan
Svar från Pension App
Thank you for the kind review Heidi, I will let them know.
Happy People
I sent a email to pension app regarding some questions i couldn't fill in & i had a lovely chap by the name of James who happily helped me through these questions, he was clear understanding, polite & patient.
I was happy & relaxed while talking to him.
14 augusti 2025
Omdöme utan inbjudan
Svar från Pension App
Thank you for your review Lynette, I will pass this on to James.
Svar från Pension App
Thank you for your review Michael, will pass this on to the team.
Very helpful I enjoy talking with them…
Very helpful I enjoy talking with them all
14 augusti 2025
Omdöme utan inbjudan
Svar från Pension App
Thank you Geoff, happy we could help. I will let the team know.
Great new app for keeping track of your pension
James was fantastic
Well James at pension app was amazing listened, understood my situation, a few details asked by him, and what can I say ,he found my details and secs not even minutes passed, I had a all my details and then he gave me all the details I need to move forward. Perfect service from a Perfect gentleman. 10 out ot 10
14 augusti 2025
Omdöme utan inbjudan
Svar från Pension App
Thank you for your review Paul, I will pass it on to James for you.
Top stuff
James was very polite and professional on the call. He kept me updated on where we were with the search for policies, and helped me understand what was happening next and what to expect. Great service 10/10 James!
13 augusti 2025
Omdöme utan inbjudan
Svar från Pension App
Thank you for your kind review, I will let James know.
Bethan and Ellie were absolute stars
Bethan and Ellie were absolute stars. Sorted my query out within less than 4 minutes. 10/10 service!! Thank you Ellie and Bethan!!
13 augusti 2025
Omdöme utan inbjudan
Svar från Pension App
Thank you for the review, I will pass it on to Ellie & Beth.
Bethan Critchlow was extremely helpful…
Bethan Critchlow was extremely helpful and really knowledgeable. She had all my notes at her finger tips. I recommend Pension App to anyone. Top class
13 augusti 2025
Omdöme utan inbjudan
Svar från Pension App
Thanks for your review Lee, happy we were able to help. I will pass this on to Beth.
My name is Ian and I was speaking to…
My name is Ian and I was speaking to Natalie she was a delight and a pleasure to speak to so far, brilliant service and efficient very good over all. Thank you for making my journey so far enjoyable.
13 augusti 2025
Omdöme utan inbjudan
Svar från Pension App
Thank you for your review Ian, I will pass this on to Natalie.
Very professional and friendly call…
Very professional and friendly call from James today
Thank you
Jayson
12 augusti 2025
Omdöme utan inbjudan
Svar från Pension App
Thank you for your review Jayson, I will pass it on to James.
James the call handler who was dealing…
James the call handler who was dealing with my pension.
He was very professional, polite and patient. I have had strokes in the past and my memory isnt very good, but James reassured me and gave me all the time I needed. He was veru thorough and understanding.
Was a please dealing with him and look forward to speaking to him again tomorrow
Thankyou
James
12 augusti 2025
Omdöme utan inbjudan
Svar från Pension App
Thank you for the kind review Michael. Glad you have had a positive experience and will let James know.
Case worker: Laura D….n (do…
I have been assigned to Laura D….n (do not want to put her full name on here, hopefully the right Laura will get the review) She has been a pleasure so far, making my experience hassle free, good communication, good direction, and very good at what she does, and is continuing to search for a few more outstanding policies I may have! Thank you again Laura and PA as so far so good! A+ service!!
12 augusti 2025
Omdöme utan inbjudan
Svar från Pension App
Thank you for your kind review Louise, happy we have been able to help. I will pass this on to Laura D.
The lady Natalie I spoke to was really…
The lady Natalie I spoke to was really lovely to talk to, explained everything I needed to know in simple terms and no jargon , guided me through everything amazing customer service thank you Natalie at Pension App
12 augusti 2025
Omdöme utan inbjudan
Svar från Pension App
Thank you for your review Suzanne, I will pass this on to Natalie.
Friendly polite quick response all…
Friendly polite quick response all companies should have a bethan with in there ranks 👍not just today all emails i have sent very professional thank you
12 augusti 2025
Omdöme utan inbjudan
Svar från Pension App
Thank you for your review Michael, we're happy we could help. I will let Beth know.
Great customer service
Very polite and friendly on the phone,James and Bethan were very easy to talk to and it is much appreciated.
12 augusti 2025
Omdöme utan inbjudan
Svar från Pension App
Thank you for your kind review Patrick, happy we could help. I will let the team know.
Svar från Pension App
Thank you for your review Darren, I will let Laura know.
Millie was very helpful and helped me…
Millie was very helpful and helped me through all the steps I needed to take
12 augusti 2025
Omdöme utan inbjudan
Svar från Pension App
Thank you for your kind review Aidan, happy we could help. I will pass it on to Millie.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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