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The quality wasn't what I expected. I chose this one that was a little bit more because I thought the quality would be better, but it wasn't. Plus I texted a change before the order was printed and the change was not made.
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We thank you for sharing your feedback. We are sorry that you had a negative experience. Please reach out to our customer support service at “reviews@pens.com “ so we can address your concerns directly.
We ordered the blue with gray pocket and really like them! The quality is perfect for what we need it for.
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Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality totes received which fits the purpose intended and we look forward to working with you again soon.
Bigger that expected
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We thank you for sharing your feedback. We are sorry that you had a negative experience. Please reach out to our customer support service at “reviews@pens.com “ so we can address your concerns directly.
It looks nice. It's not as durable as I thought it would be.
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Thank you for contacting us at Pens.com. We are pleased to hear you love the bags received and we are sorry to hear these are not durable as expected. Please reach out to us at reviews@pens.com with any other issues or concerns.
Thank you for great work.
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We appreciate you sharing your feedback Janet. It is great to know our work has been meaningful to you. Thank you for taking a moment to let us know.
Good quality and love the pocket. Printing excellent
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Thank you for sharing your feedback Mary. We’re glad the item and personalization met your expectations. It’s great to hear the design details are serving you well.
It’s always hard to tell the quality of a bag, but it was better than I thought. The price was awesome for what we received.
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Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality bags received which the price and look is great. We look forward to working with you again soon.
Really good quality.
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Thank you for taking a moment to share your experience Wilma. We’re glad to know your order met your expectations, and we truly appreciate your support.
This morris tote bag is nit thick for the price. I washed one of the bags in cold water on delicate...the personalized writing faded.
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Thank you for sharing your feedback Eloise, and we’re truly sorry for the issue. This is not the level of service we aim to provide.
We appreciate you bringing this to our attention.
An email has been sent to you from reviews@pens.com so we can review your complaint and assist you further.
Very impressed with quality and color
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Hello Faye,
We strive to provide our customers with a seamless and enjoyable shopping experience, and it's wonderful to hear that we have met your expectations.
my customers like it as they could use it for anything especially grocery items.
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Hello Estrellita,
We strive to provide our customers with the best possible experience, and we are delighted that we were able to meet your expectations.
Not what I expected. Material very light fabric. It was advertised with a zipper, but does not have any.
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Thank you for contacting us at Pens.com. We are sorry to hear the bags received is not what you expected. This style bag does not carry a zipper however we do have other styles which offers zippers. We do apologize for the misunderstanding.
All good except custom label should be more bigger . Hard to read them.
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Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality products received, and we look forward to working with you again soon.
My customers love these bags
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Thank you for contacting us at Pens.com. We are delighted to hear you love the great quality products received . We look forward to working with you again soon.
I thought it was a heavier material so was a little disappointed when I first opened the box, Realizing I never scrolled through everything, it is my fault. I did not do a compare to estimate the size, weight or quality of the bag first. It looks like quality in the materials and sewing but I was hoping for a more heavy duty bags. They will work fine for what we will be using them for and I will be using your company again!!
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Thank you for sharing your feedback on the products that you received. We are pleased to hear you love the good quality bags received which fits the purpose intended. We look forward to working with you again soon.
Love them! Great bags to do a swag bag! Perfect size
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Thank you for sharing your feedback on the products that you received. We are pleased to hear you love the great quality bags received which is exceptional and of a wonderful size. We look forward to working with you again soon.
Nice bags. Fabrication a bit thin but totally fine for our purpose. Logo we submitted looks great on the bag.
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Thank you for sharing your feedback on the products that you received. We are happy to hear you love the bags received that is fine for the purpose and the logo is great on the bags. We look forward to working with you again soon.
It is good gift to give clients as they arrive for annual appointments this year.
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We appreciate you reaching out to us and providing your feedback on the products received. We are happy to hear the bags received is a good gift for your clients, and we look forward to working with you again soon.
I should have read the description of the material
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We appreciate you reaching out to us and providing your feedback on the products received and we look forward to working with you again soon.
This product is phenomenal. It’s classy and nice 👍🏽. We ordered them for our church drive up prayer giveaways. The logo and writing is nice!!! Please use this company.
Svar från Pens.com
We appreciate your valuable insights and sincerely apologize for the delay in our response. Your generous review of the outstanding product is truly heartening, and we are delighted to learn that the bags you received serve their intended purpose effectively, with the logo and text meeting your expectations. We eagerly anticipate the opportunity to collaborate with you again in the near future.
