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Perfect wear everyday
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Hello Josh,
Thank you for your positive feedback. Customers' feedback is very important to us, as this is a great way to let us know how we're doing and also be better able to improve our product.
Hat came exactly how I wanted
Svar från Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality products received and we look forward to working with you again soon.
I ordered 2 hats, this one and a different one-size-fits-all type of hat. Other hat made of nice material and looks great including my logo. This hat is made of good material as well, but for some reason my logo on this hat turned out multiple standard deviations worse. Imagine a male lion in a suit. Logo on other hat has a nice variation of colors and clean lines. Logo on this hat merged colors (e.g., dark and light blue became all dark blue) and reduced lines (e.g., red flower with black outlined pedals became a red blob). Submitted the same image for both hats. Not sure why such a flop on this hat. I’m out about $35 ugh. Probably would like a simpler logo a lot more. Nice material including embroidery.
Svar från Pens.com
Thank you for contacting us at Pens.com. We are sorry to hear you are having an issue with the order received. An email was sent to you with more details regarding this issue.
Excellent, looks good!
Svar från Pens.com
Thank you for contacting us at Pens.com. We are delighted to hear you love the great quality caps received and we look forward to working with you again soon.
Arrived wrong(logo is on the bottom and smaller than the preview image), it's been weeks of arguing about replacing them with a properly centered/sized logo, and now I'm just interested in getting my money back and going somewhere else if this is going to take forever to replace them with good ones. Guess what, that's a hassle too just getting a refund. I'm resorting to contesting the charges with the bank and let you figure it out on your end. Your business model is terrible.
Svar från Pens.com
Thank you for contacting us at Pens.com. We are sorry to hear the logo is at the wrong place and is too small. This issue is being processed to have your request completed.
Fine thanks for the hats
Svar från Pens.com
Thank you for contacting us at Pens.com. We are delighted to hear you love the great quality hats received and we look forward to working with you again soon.
The custom stitching was mediocre at best. The deliver time was somewhat longer than represented. Overall, just not up to my expectations but passable and usable. I think if the order was for more than one unit, more attention would have been paid.
Svar från Pens.com
We thank you for sharing your feedback. We are sorry that you had a negative experience. Please reach out to our customer support service at “reviews@pens.com “ so we can address your concerns directly.
Our surprise gift to a group friend went over wonderfully. All were pleased with the hat’s quality and embroidery.
Svar från Pens.com
Thank you for sharing your feedback on the products that you received. We are delighted to hear you love the great quality caps received and we look forward to working with you again soon.
It's well made. High quality. It fits and stretches good.
Svar från Pens.com
Thank you for sharing your feedback on the products that you received. We are delighted to hear you love the great quality caps received which fits and stretches good. We look forward to working with you again soon.
