Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

It arrived very well packed. I followed it since you sent me the number yo track. It took some days but I knew it wss coming from far away. I love my two dresses. Mamy compliments about the one I wore... Se mer

Betygsatt 1 av 5 stjärnor

Took 2.5 weeks for clothes to arrive - poor fit across bust and thin cheap material. Now unable to contact to request refund. Check refund policy as only refund for faulty goods. Left review on their... Se mer

Betygsatt 1 av 5 stjärnor

The order took 3 weeks to arrive…. Items don’t fit and quality is shocking and now being bribed to keep the items instead of them being refunded, so not happy! If you want much better quality clo... Se mer

Betygsatt 5 av 5 stjärnor

I was a little wary of an unfamiliar brand advertising on Instagram, but the clothes were really lovely at a great price. Too good to be true, I thought, even as I placed the order. So I was delighted... Se mer

Företagsinformation


Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

215 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,3

Alla omdömen

(215)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Sizing is unreliable and incorrect

Sizing is unreliable and incorrect. I purchased 2 dresses in the same size having measured myself and used their sizing chart. One dress was way too small, one was too big. I emailed requesting a refund and despite having a 30 day refund policy, they offered me a 16% refund! I am yet to have a reasonable resolution. Will happily update this review if Penaloe honour their refund policy.

13 september 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible quality and my biggest…

Terrible quality and my biggest regretful online purchase ever. Very thin fabric & very slow delivery with no update on ETA. No tracking info given.
Finally got hold of service department, they offered $15 of the $55 I paid as refund, then $20, then $30, emails were addressed “dear customer” & seriously?! I went through PayPal dispute to find a different email contact and after emailing them got my refund $10 less than I paid. Worst service & worst experience EVER!

6 september 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

colour splash top and skirt PERFECT

I received the colour splash top and skirt and absolutely love it! Quality fabulous. Looks exactly like what you see. True to size. I purchased M and I’m a 10 aust. 5 stars

1 augusti 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

If I could give 0 stars I would

If I could give 0 stars I would. The clothes are of poor quality, cheap polyester and delivery was very slow. I contacted them to request a return and refund and they offered me $14 dollars compensation and to keep the clothes! (the cost of the items was $89. On reading the small print in the refund policy they don't give refunds! Avoid this company at all costs, cheap and nasty clothing and no opportunity to return the items.

8 september 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This does not even deserve 1 star

This does not even deserve 1 star. PLEASE PLEASE do not buy from this website, I cannot stress this enough. The clothes are very poor quality. The photos are nothing like the clothes you receive. For the amount I paid for each garment I was expecting something really quality….. boy was I wrong. I would actually be embarrassed to wear this crap. To add to the insult , they refused to refund me, it went on and on until they offered me part refunds, this amount kept going up. Very strange. I am shocked at how they are still operating , really shocked!

1 september 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I wish u read the reviews before i…

I wish I read the reviews before i wasted my money. Horrible, terrible quality clothing. Not as pictured. Currently fighting with them for a refund but not holding my breath. Stay well away from this company!

2 september 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The order took 3 weeks to arrive…

The order took 3 weeks to arrive…. Items don’t fit and quality is shocking and now being bribed to keep the items instead of them being refunded, so not happy!

If you want much better quality clothing items at reasonable prices with fantastic returns process it’s Shein Uk every time.
I’m mad I deviated on this occasion but lesson learnt…. DON’T USE THiS WEBSITE COMPANY, utter rubbish!

20 augusti 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don’t throw your money away

I ordered 2 dresses and a top. The dresses were way bigger than the sizing and from a cheap polyester material, definitely not the same as the material used on the pics. The top on the other hand was tiny. I requested the day I received the items to send them back for a refund and apparently I need to send back to Dubai at my own costs (even though they state on their website they have a warehouse in Australia and the sender on the package was Australian) This company is definitely unethical, hope this review helps someone else avoid the same situation.

31 augusti 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

What great service

What great service - even when the items were received and sadly did not fit they offered to resend in the next size … when an item was out of stock no question refund offered - great service penaloe thank you … looking forward to the dresses being received

30 augusti 2022
Omdöme utan inbjudan

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Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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