UPDATE I contacted the customer service department and sent them photos of the broken feeders, they sent me 4 of the black plastic connectors but it was impossible for me to fit them onto the holde... Se mer
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Det här tycker kunderna
Recently purchased Peckish fat balls so disappointed over a quarter of them broken into small pieces not suitable for fat ball feeders. They need to rethink the packaging it is not suitable for del... Se mer
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I used to get the Peckish Performance chicken grain/pellet feed every winter to boost and keep warm my chickens throughout the cold winter. This year I bought the same at the high cost or more than... Se mer
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New paper bag that doesn't let you see what's in the feed. I thought peckish to be a reputable brand so brought it good faith. Terrible filler bird food, full of millet! My usual unpicky birds refus... Se mer
Företagsinformation
Skrivet av företaget
We are nuts about nature, and powered by our enthusiasm, we use the joy of feeding birds to spread our passion far and wide. Everything we do is about helping you get closer to nature, both through bringing the beauty of birds to your garden, and by doing it with what's best for nature at its heart. We strive to ensure that the wild birds in our gardens are kept healthy and happy. We know that feeding birds is more than just putting some seeds out in a feeder or on a bird table, it's about providing a nutritious diet that supports their overall well-being. But what really sets us apart is the love and care that goes into each bag of our bird food. We use only the finest, freshest ingredients and carefully mix them to create blends that are irresistible to birds. We believe in products that are naturally good both inside and out! So, whether you're looking to attract small colourful birds or larger varieties we've got you covered.
Kontaktuppgifter
Storbritannien
- peckishbirdfood.com
1,9
Dålig
22 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 92 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Peckish Performance…not performing at all!
I used to get the Peckish Performance chicken grain/pellet feed every winter to boost and keep warm my chickens throughout the cold winter.
This year I bought the same at the high cost or more than $40 a bag. It did not look the same at all. Had a powdery coating as if it was stale. The chickens all refused to eat it. Such a total waste of money. I don't know if the wheat was genetically modified but they would not touch.
This is disgusting. If it is not fit for chicken consumption.
Highway Robbery!
14 juli 2026
Omdöme utan inbjudan
Svar från Peckish Bird Care
Hi,
We're sorry to hear about your experience. However, we believe this review may have been intended for a different company.
Peckish UK specialises in wild bird food and bird care products and does not manufacture or sell chicken feed, poultry feed, or livestock products. From the details provided, it appears you may be referring to another business that operates under a similar name in Australia.
As we are unable to assist with the product mentioned, you may wish to review the supplier details on the packaging and contact the manufacturer directly.
We would be grateful if you could update or remove this review, as it does not relate to our company or products.
Kind regards,
The Peckish Team
Disingenuous
I posted a poor review under a separate account and inevitably I got a reply from the company that they “take feedback seriously “ and I should email them directly to sort out my issues. I did that and got a pretty inane reply offering me a token response that did not address any of my issues. Reviewers should be aware of this and consider the reply this company give to reviews with this in mind
You simply offered a sample of your even more expensive fatballs. Your basic balls disintegrated , we’re not taken up by the birds at all and caused a mess on the floor, I threw most away. Perhaps it would be understandable if this product was cheap but gram per gram are more expensive than a premium product I buy. You will note the majority of reviewers give your products a very low score. You are the manufacturer and so I am addressing my issues to you. You should do your utmost to put things right. Going forward I will put this event with Westland Horticulture down to experience
8 maj 2026
Omdöme utan inbjudan
Svar från Peckish Bird Care
Hello,
We’re sorry to read your comments and that you feel this way about your experience.
We do respond to all reviews with an invitation to contact us directly because it allows us to understand individual concerns in more detail and offer support where we can. That same approach was taken in your case so we could look into the specific issues you raised.
From your correspondence, we understand the main concerns were around the size, structure and value of the energy balls. As explained, this particular product is part of our entry-level range and is designed with a softer composition, which can behave differently to other products that use a higher proportion of whole ingredients. That said, they should still hold together appropriately, and we have shared your feedback with our Bird Care team for review.
As the product was purchased through a retailer, they are responsible for refunds or exchanges under their returns policy, which is why we directed you back to them for this. We did also offer a goodwill alternative for you to try, which remains available should you wish to take this up.
We appreciate you taking the time to share your feedback, even where it is critical. It helps inform ongoing product review and development.
Thanks,
The Peckish Team
5 stars…what a joke
I’ve noticed some reviews and web sites give these 5 stars. I can only suggest these reviews have been written by the company because these balls are awful. I often byuy a different brand which are a £1 or so more expensive.thought I would try these. They are sold by 50x fat balls not by weight and that’s easily noticed that they end up far more expensive that my regular brand eg I could get x7 in my feeder opposed to x4 of my usual brand. They have far fewer seeds,pale and mean and break up easily so are far messier. Given the price is at the premium end I can only suggest the manufacturer is making a nice profit. In summary appalling and disrespectful to their customers
13 juni 2026
Omdöme utan inbjudan
Svar från Peckish Bird Care
Hello,
We’re sorry to read your feedback and that the product hasn’t met your expectations.
We’d like to look into this properly, as our fat balls are produced to set specifications and quality standards. As there are a number of Peckish fat ball variants, it would really help us to identify the exact product you’ve purchased and investigate further.
If you’re able to contact our team at customerservice@westland.com, please include:
The exact product name
Photos of the fat balls and packaging
The best before date and batch code from the pack
With this information, we can review this with our quality team and provide a more detailed response.
Thanks,
The Peckish Team
I have bought both the Peckish extra…
I have bought both the Peckish extra goodness fat balls and the Peckish complete seed mix, the birds won't eat either of these, even the squirrels aren't interested.
Changed to RSPB fat balls and seed and the birds love it, need to top up feeders every day.
16 maj 2026
Omdöme utan inbjudan
Svar från Peckish Bird Care
Hello,
Thank you for your review, although we’re really sorry to hear this has been your experience.
It’s disappointing to learn that the birds haven’t been enjoying the Peckish food you’ve tried, as we know how important it is to find a mix that works well in your garden. Feeding habits can vary quite a bit depending on local bird species, environment and even seasonal changes, but we completely understand how frustrating this must be.
We’d really like to look into this further for you and understand a bit more about the products you received. Please could you contact our Customer Service team with some details, and we’ll do our best to help.
Email: customerservice@westland.com
Thanks,
The Peckish Team
The quality of Peckish bird food has…
The quality of Peckish bird food has detiorated. It's very noticeable to me and also to the birds. I'm not getting as many birds on my feeders as I used to get and it's lasting longer untouched in the feeders.
27 april 2026
Omdöme utan inbjudan
Svar från Peckish Bird Care
Hello,
We’re really sorry to hear this, and thank you for taking the time to share your experience. This certainly isn’t something we’d expect to see with Peckish bird food, and we understand how disappointing it is when the birds aren’t feeding as usual.
We’d really like to look into this further so we can fully understand what’s happened. If you’re happy to do so, please contact our Customer Service team at customerservice@westland.com with the exact product purchased and, if possible, the best before date and batch code from the packaging. This will help us investigate and advise properly.
Your feedback is important to us, and we appreciate you bringing this to our attention.
Thanks,
The Peckish Team
My wife bought Peckish Complete Seed…
You My wife bought Peckish Complete Seed mix. It is of such poor quality that the birds throw most of it on the ground.
Will not buy again
Having now had a reply from the company I stand by my remarks. They should look at all the other reviews which report on the company so badly
17 februari 2026
Omdöme utan inbjudan
Svar från Peckish Bird Care
Hello,
Thank you for taking the time to share your feedback, and I’m really sorry to hear that the Peckish Complete Seed Mix hasn’t met your expectations. This isn’t the experience we want for our customers, or for the birds in your garden.
Birds can be selective, but they shouldn’t be discarding most of the mix. We’d really like to look into this for you and make things right. If you’re able to get in touch with our Customer Service team, we can gather a few details and investigate.
Email: customerservice@westland.com
Update: I can see you have contacted us via our contact form, in which a customer service agent is awaiting a reply from yourself to investigate your concerns further.
Thanks,
The Peckish Team
Peckish Complete Energy Bites Filled Feeder
Probably OK in dry weather, but here in Wales the pellets got damp and stuck together at the base so they did not drop. I had to clear them out and out them in a traditional All Weather Seed Feeder.
1 februari 2026
Omdöme utan inbjudan
Svar från Peckish Bird Care
Hello,
Thank you for taking the time to leave a review, and we’re sorry to hear this experience resulted in a 2-star rating. We understand how frustrating it must have been to find the feed had become damp and wasn’t flowing properly.
These pre-filled feeders are designed to make bird feeding quick and easy, but as with most feeders, their performance can be affected by very wet or exposed conditions. Hanging them in a more sheltered spot can help reduce moisture and clogging, and in prolonged wet weather an all-weather feeder may be a better option.
We really appreciate you sharing your experience, as it helps us and other customers understand how our products perform in different environments.
Thanks,
The Peckish Team
Chalk Filler in Fat Balls
I ordered a large quantity (50) of complete energy wild bird fat balls but on arrival I saw that a main ingredient was calcium carbonate (chalk) filler which is not good for birds. I lodged a complaint but got no response. I threw them away and am making my own. Not impressed
19 januari 2026
Omdöme utan inbjudan
Svar från Peckish Bird Care
Hello,
Thank you for taking the time to leave us review.
We’re sorry to hear that you were disappointed with both the product and your experience contacting us. We have checked our inbox and can’t find a previous enquiry matching this issue or your name. If you’re able to resend your message, or provide the ticket number from our automated reply, we’d be very happy to look into this further for you. Our customer service team can be reached at customerservice@westland.com
Regarding the ingredients, the primary component of our wild bird fat balls is beef tallow. Calcium carbonate is included at a much lower level and is commonly used in bird food as a nutritional supplement. It provides an additional source of calcium, which helps support eggshell formation in breeding birds and bone development in young birds.
We appreciate you sharing your feedback, and would like to hear from your directly to look into this.
Thanks,
The Peckish Team
Peckish no mess seed…
We bought a large sack of peckish no mess bid seed in a paper sack which split open into the foot well of the car on the journey home. The no mess is a misnomer, we have lots of birds visiting our bird station and these include tits, finches and woodpeckers. Every day there is a great deal of stuff left over and the ground has become a soggy porridge. I try to keep the feeders clean as recommended by the RSPB but I shall not be buying this product again.
31 december 2025
Omdöme utan inbjudan
Svar från Peckish Bird Care
Hello,
Thank you for taking the time to leave a review, we’re sorry to hear about your experience.
We would not expect the paper sack to split during normal handling or transport, so we’d really appreciate the opportunity to look into this further. If you’re happy to contact us directly at customerservice@westland.com
with the packaging information (and any photos if available), our team can investigate what may have gone wrong.
With regard to the product itself, the term “No Mess” refers to the seed mix being fully edible, meaning husks and shells have been removed to reduce waste beneath feeders. However, as different bird species naturally select their preferred ingredients, some seed may still be dropped or left uneaten, particularly when a wide variety of birds are visiting, as you’ve described.
We do appreciate your comments about feeder hygiene and ground conditions, and we’re sorry that this product hasn’t met your expectations on this occasion. Thank you again for sharing your feedback.
Kind regards,
The Peckish Team
I bought a box of 50 fat balls from a…
I bought a box of 50 fat balls from a well known retailer which, when opened appeared grey and old, so unlike the ones in a packet. I thought ok give them a go, but the birds have totally ignored them, even when my other bird feeder was empty. They have languished in the feeder for two months and now need to be thrown away together with the rest of the box. Not good!!!
26 september 2025
Omdöme utan inbjudan
Fat balls
I usually purchase a different brand from Home Bargains but had ran out and got the Peckish ones from Morrisons.
The frequency that the birds feed off them is much lower than the HB ones and clearly the don't enjoy them as much.
So back to HB and theirs are also cheaper.
17 november 2025
Omdöme utan inbjudan
Svar från Peckish Bird Care
Hello,
Thank you for taking the time to leave your review, and I’m really sorry to hear that the birds haven’t been visiting your Peckish fat balls as frequently as you’d expected.
One thing that can sometimes cause this is that wild birds are naturally very cautious, and any change in their environment, such as a new type of food or a different feeder, can make them take a little while to feel confident enough to return. This can lead to a short delay in feeding while they assess that everything is safe.
That said, we never want you to feel disappointed with one of our products. If you’d like to share the product details and the batch code with our customer care team, we’ll be more than happy to look into this for you.
Email: customerservice@westland.com
Thanks,
The Peckish Team
Peckish Paper Bags Bursting & Mouldy
Peckish for years provided avian guests with a basic but welcome form of bird food. For convenience, economy and environmental benefits I would buy 20kg bags to reduce deliveries. Alas, someone at Peckish must have persuaded them to start using paper bags, a very naïve decision in terms of maintaining freshness and strength under typical storage conditions. One bag burst almost straight away, making a huge mess, while the other went mouldy very quickly in this inadequate packaging. I have no idea how many birds may have been harmed before the mould was noticed but numbers around my garden have declined very significantly. Thus I have wasted £40+ on inappropriately packaged bird food, had a huge mess to clear up, a bag of mouldy product to throw away, and birds harmed or deprived of food that is safe to eat. This is negligence on the part of Peckish, as the very obvious weaknesses of these paper bags should have been detected through testing under realistic storage and usage conditions. Needless to say, bird feed supplies are now from other suppliers with sensible packaging.
1 november 2025
Omdöme utan inbjudan
Svar från Peckish Bird Care
Hello,
Thank you for taking the time to share this feedback. I’m really sorry to hear about the issues you’ve experienced with the recent 20kg bags of Peckish bird food, this certainly isn’t the experience we want for our customers.
As part of our sustainability commitments, Peckish has moved to plastic-free paper packaging, which is designed to meet strict strength and durability requirements to safely hold the weight of bulk seed. These bags are also tested to protect the product when stored in normal, dry conditions. We supply a large number of these bulk bags each year, and they generally perform very well, so your experience is something we’d definitely like to look into further.
I’d really appreciate the chance to investigate what happened in this case and pass your feedback to our packaging and quality teams. If you’re able to share the product name, batch code, and any photos of the packaging or affected seed, that would be extremely helpful.
E: customerservice@westland.com
Thank you again for bringing this to our attention, we value your feedback, and we want to ensure you feel confident in our products going forward.
Thanks,
The Peckish Team
Some assembly observations
I bought your Everyday Bird Table to replace a cheaper buy that broke in high winds. Very impressed with the wood quality, but some issues with the build.
- not all ends of the wood had pilot holes to make assembly easy.
- no pilot holes made it hard to screw with either manual or electric Phillips screwdriver and 2 screws had their heads handled and would go in. Had to find alternative screws for this.
- good idea to print assembly guide on the box but doesn't give any hint on what order to build it in. I put the table pillars on the roof first but this made attaching to the table difficult, which is how the screw heads got damaged. Had to remove the roof to get the table attached.
With issues I took about 2 hours to assemble, longer than I'd expected considering how few parts there are.
18 oktober 2025
Omdöme utan inbjudan
Svar från Peckish Bird Care
Hello,
Thank you for taking the time to share your feedback on our Everyday Bird Table. We’re pleased to hear you were impressed with the quality of the wood, though we’re sorry that the assembly process wasn’t as straightforward as expected.
Your comments have been shared with our Bird Care team so they can review the assembly design and instructions for improvement. If you happen to have any photos from during assembly, we’d be grateful if you could share them, they’d help us better understand the issues you encountered.
If you'd like to contact us directly, our email address is customerservice@westland.com
Thanks,
The Peckish Bird Care Team
Maggots and moths in bag
When I opened the bag of peckish complete bird seed it was full of small white moths and more alarmingly full of maggots, which is obviously where the moths came from. I Contacted the company who didn’t want to know and told me to go back to the shop where I purchased it from. I had by then tipped all the seed at the top of my garden and thrown away the maggot and moth filled bag. I am still finding moths and maggots three days later. Will never buy peckish again the companies reply was awful.
6 september 2025
Omdöme utan inbjudan
Svar från Peckish Bird Care
Hello,
Thank you for contacting us and for taking the time to share what happened. I’m very sorry to hear about the unpleasant experience you had when opening your bag of Peckish Complete Bird Seed, and I completely understand how frustrating this must have been for you.
In situations like this, returning the product to the retailer is the best step, as it enables them not only to provide a refund or replacement but also to check their remaining stock and prevent further issues.
That said, we do appreciate the inconvenience you’ve been put through. As a gesture of goodwill, we would like to send you a £5 HTA National Garden Gift Voucher. If you could kindly reply to your original email with your full postal address, we will arrange for this to be posted to you.
Thanks,
The Peckish Team
New paper bag that doesn't let you see…
New paper bag that doesn't let you see what's in the feed. I thought peckish to be a reputable brand so brought it good faith.
Terrible filler bird food, full of millet! My usual unpicky birds refused to eat it... Even the starlings refused it! You know it's bad if they won't even touch the stuff. Shame. I now don't feel confident buying other products, especially after their other reviews.
16 juli 2025
Omdöme utan inbjudan
Poor quality of packaging
Recently purchased Peckish fat balls so disappointed over a quarter of them broken into small pieces not suitable for fat ball feeders.
They need to rethink the packaging it is not suitable for delivery. I don't know where the fault lies Peckish, Amazon, or the delivery drivers, either way they need better packaging.
It is not fair on the purchaser. I will be reluctant to but again.,
14 juni 2025
Omdöme utan inbjudan
Svar från Peckish Bird Care
Hello,
Thank you for your review. We are sorry to hear of your disappointment when ordering our Peckish Energy Balls.
All our energy balls are tested during production for their stability in varying temperatures. Once the ball has been formed they're kept refrigerated until packed. It's at this point where a sample from each batch will be kept and tested, to make sure that once they’ve reached ambient room temperature they stay in form. Should there be an issue during the testing procedure, this is dealt with by our bird care team to prevent these batches going out.
Your contract of sale lies with the retailer in which these were purchase, and should be your first contact point in retrieving a refund or exchange.
Please accept our apologies for any inconvenience caused.
Thanks,
Peckish Customer Service Team
Absolute rubbish quality!
I found out what poor quality Peckish is, some time ago, so never buy it. However, I was given a tub of fatballs, coconut shells and some other bits and pieces, from a friend, so put it out for the birds to try, along with my usual feed. Without exception, it was ignored and, suffice to say, even the rats ignored the fat balls. Now all gone in the bin.
They must sell their stuff so cheaply to their outlets but who buys it?
The 1star is for the empty tub which I can use for something else.
1 maj 2025
Omdöme utan inbjudan
So disappointed
UPDATE
I contacted the customer service department and sent them photos of the broken feeders, they sent me 4 of the black plastic connectors but it was impossible for me to fit them onto the holders, they have now sent me two new feeders which so far are fine, so I am keeping fingers crossed.
I have purchased 2 of your nugget feeders and both times they have only lasted a few days before the hanging attachment has come off. The feeder itself is really sturdy but that's no good if you can't hang it up. They are quite pricey too, so it's very disappointing
3 maj 2025
Omdöme utan inbjudan
Svar från Peckish Bird Care
Hello,
Thank you for your review.
We are sorry to hear that you are having some issues with one of our feeders.
If the feeder you have purchased is one of our All Weather ones, these come with a 2 year manufactures warranty and we'd happily look into sending out replacement parts.
Please contact customerservice@westland.com with your information and images of the feeder in question.
Thanks,
Peckish Customer Service Team
Poor Quality products
I purchased over a period of a month 4 boxes of the half coconut shells. Every box had a defective shell with the loop missing so you can not attach a piece of string. When I emailed them, the attitude was " not our problem, go back to the retailer.
Clearly they dont care. I will not be buying this low quality product again
10 februari 2025
Omdöme utan inbjudan
Svar från Peckish Bird Care
Hello,
I am very sorry to hear that you have encountered this experience with one of our products and your dissatisfaction with our response.
I can see that our customer service team has been back in contact with you regarding this issue, and they have offered some replacements Coco-Not® to be sent out to you.
Please note that we do appreciate all feedback regarding our products, and complaints are taken very seriously. I do hope we are able to resolve this for you.
Kind regards,
The Peckish Customer Service Team
I purchased three all waeather feeders
I purchased three all waeather feeders; Peckish All Weather Seed Feeder, Peckish All Weather Suet & Peanut Feeder and Peckish All Weather Energy Ball Feeder. Quite expensive but they appear to be well made. So i have high expectations
6 oktober 2024
Omdöme utan inbjudan
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