Marlin Leasing Corporation DBA PEAC Solutions  Omdömen 750

Not happy with this business for many reasons around their contract but the last straw was when we asked to change our Direct Debit date from the beginning on the month to the end and was told their was a £250 charge for this.
So that's still paying them every month, just 2 weeks later.
Am sure it's in the contract that we signed but good customer service, it is not...

This company is totally a scam company they set up insurance on my behalf without me authorizing it as i told them i had my own office insurance they keep saying i signed the paper work but that was for the printer on the agreed amount it does say on clause 6 you need insurance I have even sent them the insurance detail but they insist my insurance with Barclays did not cover it Barclays said it did and sent documentation they then told me Barclays would have to call there insurance company as if they are going to do that they had it all in writing anyway this has now been going on for 5 years

Never submitted a credit application with them, never, do not know who they are, suddenly get this letter of a denial of credit based on an Experian search!

Provide FULL DISCLOSURES--upon sales-- regarding your companies policies on equipment leased insurances & property taxes. The Agent for Regional office supply & equipment companu (Mr. Clyde) DID NOT provide full disclosures of added fees regarding my contract, then proceeded to sell me an additional unit which couldn't be used for the purposes intended for my company. I was mislead and the company refused to switch the unit for something compatible for my needs. now I am having to pay for an additional unit that cannot be used for the purposes, I clearly said I would need an additional unit for. I feel that this company leased me this second unit bizhub 368E--with the option to buy back for $1 at the end of my lease --knowing full well that this unit could not support the software I would be using to process & scan my work with Dept of Motor vehicles. I was totally mis lead & I have NEVER BEEN ABLE TO SPEAK TO MR CLYDE SINCE. ALL I HAVE RECIEVED IS THE CONSTANT RUN AROUND.

The best company for equipment my sales Rep Irene Duffy, she's the best i was glad i worked with them on my new equipment purchase. Very processional and she answered her phone every time i called i will definitely recommend Marlin to any business owners looking for equipment financing. Thank you Irene.

No runaround, smooth transactions.

Easy transaction fast, flexible and very affordable. I would surely recommend it

They made mortgage process so pleasant and smooth.

Henry Ford assisted us in purchasing furniture for our office. He made it quick and easy. Payment options were flexible and very affordable. I would recommend Henry to my friends and family!

They made what could have been a very stressful mortgage process so pleasant and easy to work through, despite bumps in the road and surprises around every corner.

On the front side, Marlin was great to work with; especially Loretta - first rate service. I've had various loans with them. But then...

At one point in time Marlin (apparently soon to be Peak Solutions) had fairly good customer service, a few years back. About a year before COVID things started to go downhill; once COVID hit all bets were off. At 2.5 years later it's even worse.

Case in point; 2 years ago I told them the equipment they keep sending me tax bills no longer exists. I told them this last year and again now. I did manage to get a very nice woman on the phone last week (yes, she worked in sales - like I said, great service on the front side) and she said that she would refer it to a manager and I would get a confirmation email. Nope, no email.

I called back today - yes to sales because they wont answer any other line - after speaking with a very nice gentleman he put me into a que. I was #16 and my expected wait time was 45mins. At 18 mins into the call I was still #9 and the time had gone up to 51mins.

I would strongly encourage you to look to other avenues.

Henry Ford was great to work with. Top quality service!

Our experience with Marlin Capital has been good so far, we had a very short time frame and the support provided by Henry was excellent and very quick to get the fund on time.

Marlin capital sucks monkey. This place is charging tangible taxes for equipment that isn’t in their facility. So customers are paying their taxes for them. But the Equipement is still considered theirs so why not pay for it yourself? Also stupid late fees? If I received my bill 2 days before it’s due and send it off right away that isn’t my fault. It has happened a lot lately. I wouldn’t recommend anyone with this company. Stay far away before you get screwed. Making customers pay your taxes isn’t cool. Also good luck with getting someone on the phone because that isn’t happening. Been on que numerous times with a couple minutes left and wait for over an hour just so they can put you back on hold. That should tell you that if you’re number 20 in line that other people are having the same issues. Marlin Capital YOU SUCK!! Come get your Equipement before I charge you storage fee

Firstly, Marlin sucks! Good luck getting them on the phone. I've heard the same annoying ring back for at least 3 days straight. I've been caller number 1 for so long that the answering machine kept repeating itself.
"All agents are busy assisting other customers" BS!
I'm rolling my eyes right now.
MARLIN, IF YOU ARE READING THIS DO BETTER!!!

The whole process was quick, from approval to funding and Irene did a great job with communicating throughout the process. We will not hesitate to use her again!

I want to thank Ms. Irene Duffy for her patients and kindness in helping New Beginning in Christ, getting this loan with Marlin. This lady is great. To God be the Glory!!!

My experience with Marlin Capital Solutions was great. Fast approval, they handled everything and the partner manager Brandon Rose was very helpful and professional. Thank you for your help.

Easy and fast approval. Been dealing with them for years and I am always satisfied with the services.