pcandmacrepairs.co.uk Omdömen 

196
•
TrustScore 4 av 5

3,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Jon at PC & Mac repairs was excellent, I called him at around 5.30pm explaining the issue around the iMac I have and he was able to troubleshoot. Within an hour he arrived and made the fix necessary,... Se mer

Betygsatt 5 av 5 stjärnor

Jon went above and beyond in upgrading and setting up a Mac Book Pro that I thought was on its last legs and then rescued another that I thought had died completely and recovering all my valued data.... Se mer

Betygsatt 4 av 5 stjärnor

Jon did us a favour by coming home and working on it rather than taking it away. Also, he diagnosed the problem correctly and found the quickest solution under the circumstances so that we could use t... Se mer

Betygsatt 4 av 5 stjärnor

I recently had a fantastic experience with pcandmacrepairs.co.uk. Jon, the engineer, arrived promptly after my request for help. He quickly fixed my Mac and provided clear instructions on maintenance... Se mer

Företagsinformation

  1. Datorreparation
  2. Butik med begagnade datorer
  3. Dataåterställning
  4. Datorbutik
  5. Datorsupport och -tjänster
  6. Tillverkare av datorhårdvara

Skrivet av företaget

We have over 25 years experience fixing any PC or Apple Mac problem in homes and business premises.That means we've fixed over 40,000 computers so far! We provide a mobile, visiting service only. Our callout fee includes one hour of labour.After the first hour we charge by the half hour, or part of. All materials supplied are charged at cost price.


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

196 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(196)

15 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Fully deserving this 5 star review.They…

Fully deserving this 5 star review.They came to my Surrey home to fix my water-damaged MacBook Pro.It ruined out it needed a new keyboard. He did it onsite.Boy, did it look difficult.
Would give 10 stars if I could.

18 juni 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Dont Use

I booked him to look at my Mac book pro, he charged me a call out fee, then told me it would cost several hundred pounds to fix! Think he just makes money doing this!

6 maj 2020
Omdöme utan inbjudan
Logotyp för pcandmacrepairs.co.uk

Svar från pcandmacrepairs.co.uk

People never cease to amaze me- I spent nearly an hour diagnosing the problem.She knew there was a callout fee, and now she complains!! I told her it needed a new screen, which costs several hundred pounds. Quite incredible.

Betygsatt 1 av 5 stjärnor

This man is a fraudster who will take…

This man is a fraudster who will take your money and you will never hear from him again and be left with a broken laptop

4 maj 2020
Omdöme utan inbjudan
Logotyp för pcandmacrepairs.co.uk

Svar från pcandmacrepairs.co.uk

I charge £80 callout fee. The customer was only willing to pay £40 on the first visit.Therefore they knew £40 was owing.
I took it away and spent significant time diagnosing the problem and attempting to fix it. However the problem was too expensive to fix on a 10 year old laptop.
I asked the customer to settle the balance before I deliver back, but they were not prepared to do so.
When you go into a shop, they don't hand you the good sbefore you pay, in case you make off without paying.
As the laptop was not repaired, the customer had every incentive not to pay the balance, which would have left me out of pocket.
Their behaviour on the phone has confirmed my instincts were right.
They have in writing I wil lreturn the laptop after the balance is paid.

Betygsatt 1 av 5 stjärnor

Fraud

Fraud. Do not use. He broke my computer and charged me for it. He must have thought I was born yesterday..... I have reported to the police. He has zero customer service skills, blocks numbers and sends you abuse. He goes by various names and is a one man band. BUYER BEWARE!

1 april 2020
Omdöme utan inbjudan
Logotyp för pcandmacrepairs.co.uk

Svar från pcandmacrepairs.co.uk

We have asked the customer for more information and there is no response
We have flagged this to the TRUSTPILOT team and they are unable to share any information.
Unfortunately without any more information we have to assume that the review is not genuine and one that Trustpilot is happy to be complicit with.

Betygsatt 3 av 5 stjärnor

2012 MacBook Pro repair

I contacted Jon as my 2012 MacBook Pro would not start properly and I use it for work and personal use daily. He was friendly and polite and offered to pick it up and repair it, indicating a rough price for the repair (£400). The repair took about 1 week and I did get back a MacBook Pro that had my data on it, however when he came to drop it off I was quoted £600. After explaining that I didn't need the additional software he had loaded, we agreed on £500. This was still more than the cost of an equivalent second hand MBP (and difficult for me as I work for a charity), but at least I had a functioning MBP. I subsequently realised that the repair involved hardware being replaced that was incompatible with my existing camera, so I can now no longer use it on my MBP. Also, the MBP I got back had a different serial number. I tried to get some response/help from Jon after this, but was only guided towards general support resources available on-line that were not relevant. I have tried to contact him by telephone and e-mail to discuss further, but have had no response.

24 mars 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Fraud

Fraud. Do not give this man money or let him into your house.

15 januari 2020
Omdöme utan inbjudan
Logotyp för pcandmacrepairs.co.uk

Svar från pcandmacrepairs.co.uk

We have asked the customer for more information and there is no response
We have flagged this to the TRUSTPILOT team and they are unable to share any information.
Unfortunately without any more information we have to assume that the review is not genuine and one that Trustpilot is happy to be complicit with.

Betygsatt 1 av 5 stjärnor

Fraud

Fraud. Do not use this business

14 januari 2020
Omdöme utan inbjudan
Logotyp för pcandmacrepairs.co.uk

Svar från pcandmacrepairs.co.uk

We have no record of this person in our records.Please contact us to show evidence of us working for you.We think you hve mistaken us ofr another business.

Betygsatt 1 av 5 stjärnor

Have never experienced such terrible…

Have never experienced such terrible service in my whole life. DO NOT USE!

14 januari 2020
Omdöme utan inbjudan
Logotyp för pcandmacrepairs.co.uk

Svar från pcandmacrepairs.co.uk

We have asked the customer for more information and there is no response
We have flagged this to the TRUSTPILOT team and they are unable to share any information.
Unfortunately without any more information we have to assume that the review is not genuine and one that Trustpilot is happy to be complicit with.

Betygsatt 1 av 5 stjärnor

Criminal Cowboy!!

Awful customer service. Breaks equipment and then lies about it. Then BLOCKS the customer. Absolute cowboy. Reported to the police for fraud and criminal damage. Do NOT take a risk.

14 januari 2020
Omdöme utan inbjudan
Logotyp för pcandmacrepairs.co.uk

Svar från pcandmacrepairs.co.uk

We have asked the customer for more information and there is no response
We have flagged this to the TRUSTPILOT team and they are unable to share any information.
Unfortunately without any more information we have to assume that the review is not genuine and one that Trustpilot is happy to be complicit with.

Betygsatt 1 av 5 stjärnor

Asked him to fix my laptop and he said…

Asked him to fix my laptop and he said he could do a home visit and it would be fixed in a few hours. He then cancelled on the day a few hours before he was meant to arrive even though I told him I’d had to take the day off work, so we rescheduled for another day (again I had to take the day off work). This time he showed and took my laptop apart and said he needed to go and get a specific part to fix it. He did not return and when I tried to phone him he had blocked my number. I then tried to phone him from a withheld number and he hung up on me immediately and blocked me again. So essentially he broke my laptop and blocked me. Con artist, do not trust!

14 januari 2020
Omdöme utan inbjudan
Logotyp för pcandmacrepairs.co.uk

Svar från pcandmacrepairs.co.uk

We have asked the customer for more information and there is no response
We have flagged this to the TRUSTPILOT team and they are unable to share any information.
Unfortunately without any more information we have to assume that the review is not genuine and one that Trustpilot is happy to be complicit with.

Betygsatt 1 av 5 stjärnor

Jon is a fraudster

I emailed Jon about a MacBook battery repair which he agreed to and we set a date and price.

Jon cancelled on the first date, which was an inconvenience but I was happy to rearrange.

I am a television producer and use my laptop every day for work, so Jon assured me that this could be done in one day and wouldn’t need wiped.

Upon arriving, Jon surprised me by saying he would need to take my laptop away for a few days. I reminded him that this wasn’t an option as I needed it for work. He then quickly changed his mind and said he COULD fix it today. Chopping and changing his story. He said he did not have the correct battery with him after all but that he would take the old one out and come back with a new one the following day.

There were red flags but I did ask him if I’d still be able to use it for work in the meantime and he confidently said yes, so I trusted him. He took the battery out and said that he’d be back between 12-3 the next day to fit the new one.

After he left I tried to switch my laptop on and it’s dead. He’s completely broken it. Not only that, when he didn’t show between 12-3 I tried to call him and he’s blocked my number. Tried to call from a withheld number and he answered and hung up. I then got a friend to try, he answered and hung up again.

Jon is obviously well aware that he has come into my home and broken my laptop. I’ve also lost two days earning and all my work that I was assured by Jon, didn’t need backed up.

Jon is a con artist and I am contacting the police.

14 januari 2020
Omdöme utan inbjudan
Logotyp för pcandmacrepairs.co.uk

Svar från pcandmacrepairs.co.uk

We do not agree.You claim the latop didn't work when it was returned, yet you paid us for the job.The 2 statements do not correlate. Our records show the laptop was indeed working when it was returned.That is why you paid us.

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