PayAngel Omdömen 

229
•
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have been using PayAngel almost two years now send money abroad and they are doing perfectly well. I once sent money to a wrong beneficiary,PayAngel helped retrieve my money back and that makes th... Se mer

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Betygsatt 5 av 5 stjärnor

I have always championed PayAngel. My recent experience with the staff no issues, however l find it frustrating and stressful with their new App. Personally It is not user friendly and there are glitc... Se mer

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Betygsatt 5 av 5 stjärnor

Payangel is a seamless and reliable money transfer service. With the new app, everything feels smooth, intuitive, and secure. Sending money to friends and family takes only a few clicks. I can send mo... Se mer

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Betygsatt 5 av 5 stjärnor

Hello Am Yvonne and I have used Payangel sending money to Ghana all these years they are amazing trust worthy and oh best customer service Incase and problem arise fastest resolved. Will definitely re... Se mer

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Företagsinformation

  1. Penningöverföring

Skrivet av företaget

The cheapest and fastest way to send money to Africa. Transfer money to Ghana, Nigeria, Kenya, Uganda and South Africa. New Countries coming live soon. - No Fees, No E-levy, No middleman. - FREE Mobile Money, Bank Deposits and Cash Pickup! - BEST Exchange Rates! - FREE Life Insurance cover for your recipients! - Excellent customer service


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

229 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(229)

94 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I made a transaction since yesterday…

I made a transaction since yesterday and recipient haven’t received the fund yet.. I tried contacting customer service but no luck because it says they are not available.. A very poor service, I will advice you no one should use this app..

28 mars 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The worst I've ever seen

When I first got the register for an account It took 3 days. The app was supposed to send me an access cold but I never got back.It took three days to get an access code. Customer service is bad.They never answer the phone. I made 3 different deposits.
Only one of them win through although the money was taken out of my bank account three times. I've called customer Service at least forty times but nobody will answer the phone. Their voicemail says somebody will get back with you but they never do. Two days later I tried to go into my account and I get a message saying my account has been blocked. Then when I call customer service nobody answers. Finally, after call in 15 more times somebody answer it and tell it was me.They got to look into it and no call me back. I never gotta call back so 2 days later.I called again And I was told the same thing that they would call me back. So far I have not received a call and when I call them.Nobody answers the phone. They are very unprofessional. This is the worst company i've ever dealt with in life

23 mars 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The worst money transfer app in terms…

The worst money transfer app in terms of lies. If you are making mpesa to kenya don’t be carried away by higher rate. Think twice. I sent the money that never arrived , I called Safaricom but Safaricom can’t talk to me because in the actual sense PayAngel sent the money on my behalf. They refused to recall the money and the kept saying the money is in the wallet. After long conversation they promised to call back but I knew they will not call , they just wanted me off the phone.
The money remains with Safaricom because PayAngel won’t bothered to communicate with Safaricom

14 februari 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Quite Basic App

Quite Basic! I have tried them and they have good rates but transfers into account numbers take 2 to 4 hours whilst it’s instantaneous with other competitors. Also they are promising something they call Remitcare and other insurances but there aren’t enough information about them when you click through. When you call them there’s no one to speak to and the call is ended just like that so I can imagine how frustrating this could be if something had gone wrong with my transaction and I need someone to speak to. Also their app couldn’t verify my passport after several attempt so you get a message to email it. They have a long
way to go to give customers a hassle free experience.

8 december 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Called whole day and payment not…

Called whole day and payment not delivered by the recipient. Customer service make promises to call back in 10 -15 minutes which never happens. Use this company at your own peril. First time and will never use them again.

3 november 2023
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Surprised with all the positive reviews…

Surprised with all the positive reviews here unless my case is different.

My first time using payangel ,I'm so worried, been four days since I sent out money and it has not been delivered to recipient yet.

Contact support and no response.

Why delay with my transaction #PM10552834

30 september 2023
Omdöme utan inbjudan
Logotyp för PayAngel

Svar från PayAngel

Dear Matthew. We’re sorry you have had a disappointing experience. Our Customer Experience team will be in touch immediately to resolve the issue.

Betygsatt 5 av 5 stjärnor

*Excellent Service*

*Excellent Service*
PayAngel’s Customer Experience Team carefully resolved issues with regards to my transfer and ensured my workers in Nigeria were paid on time

1 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

PayAngel=Ingenuity

I've had the most satisfying experience with PayAngel. They are the fastest, most convenient and most secure remittance company. All transfers are free, rates are great, and the app is easy to use. They offer a variety of services in money remittance you would never have imagined possible. The staff is 100% professional and offer excellent customer service always! ... I could go on and on. You won't find one like PayAngel. I would offer them 100 stars if there was such a thing.

1 januari 2023
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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