I am changing my review because the customer service agent gave me a full refund and is even sending me something to keep my little animals cool although the product was not up to snuff, no pun inte... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fast delivery, wonderful product that exceeded expectations. I have large, dog sized kittens that don’t fit on normal cat beds. The medium puprug is a gift from the gods. Got a blanket as well and it’... Se mer
Företaget har svarat
The variety of dog beds is fantastic. I ordered two and they arrived quickly in minimal, but protective packaging. These look sleek in our cars and I’m generally just really happy with this purchase;... Se mer
Företaget har svarat
They really do have great customer service. I had an issue that turned out to be shipping related and I wasn't the easiest to deal with at first but the CS team really came through. Very nice, patie... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
The Paw.com™ top rated orthopedic dog bed provides the best memory foam dog bed support for your pet's joints. Our pet beds are great for injured or older dogs with arthritis. Checkout our new line of faux fur dog beds for the modern dog bed look with ...
Kontaktuppgifter
98009, Bellevue, USA
- paw.com
4,3
Utmärkt
261 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I don’t like not being able to talk to…
I don’t like not being able to talk to a person…a real one.
16 april 2026
Love the product
Love the product. Give it as Gifts.
It's true, the Dog's choice. I have 8 dogs and they all want the Paw Blanket
15 april 2026
It’s glitchy and goes blank if you try…
It’s glitchy and goes blank if you try to zoom in on details or make photo larger
14 april 2026
Svar från Paw.com
Good day,
Our order file shows a recent order for you, a short fur throw, from April 13th which is on its way to you. Thank you for your order. If you have any concerns with your order please do not hesitate to reach out to us at support@paw.com and we will be happy to help. Thanks again for your order and have a Paw-some day.
Our pups LOVE these fur blankets!
14 april 2026
Svar från Paw.com
We are so happy to hear this, thank you!
Best blankets ever
Best blankets ever. The beds are great too. I have a Shih Tzu as well as a German Shepherd; they both love them. Don’t forget one for your SUV, I have one there too.
They also clean up great in the washing machine.
14 april 2026
Omdöme utan inbjudan
Svar från Paw.com
Thank you very much for your review. We appreciate you!
Svar från Paw.com
We love to hear this! Thank you!
Svar från Paw.com
This is wonderful to hear! Thank you from the Paw.Com Team
ALLS WELL THAT ENDS WELL
I am changing my review because the customer service agent gave me a full refund and is even sending me something to keep my little animals cool although the product was not up to snuff, no pun intended, it seems to have been just my blanket was a bit of a lemon, in the end they were very accommodating. Thank you
8 april 2026
Omdöme utan inbjudan
Svar från Paw.com
Good morning,
We’re sorry for the frustration you experienced. Our donation based refund process was designed to simplify returns and support pet shelters, though we understand it wasn’t convenient in your case. We’ve refunded you and reviewed this issue carefully and refined our process to better assist customers moving forward. Your feedback helps us uphold our quality and service standards. Thank you for bringing this to our attention. The Paw.Com Team
Good afternoon,
With sincere thanks from the Paw.Com Team
We hope this helps restore your confidence in us and brings some comfort to you and your pup. Thank you again for giving us the chance to make this right.
Love Paw products!
Love Paw products!! I’ve purchased 5+ products- beds and blankets. They’ve never disappointed!
7 april 2026
Svar från Paw.com
We are grateful for your loyalty. We appreciate you!
Svar från Paw.com
Big thanks from the Paw Team ! We appreciate you!
I choose a product and went to pay for…
I choose a product and went to pay for it and the website hung with no confirmation. I did it again and ended up ordering twice. I have no notification of where the product is or when shipped. I will have to take the time to return one set and pay a fee to do so. Poor service and website.
31 mars 2026
Svar från Paw.com
Good morning Michael,
Thank you for sharing your feedback with us. Our records show both of your orders. Our Customer Service team at support@paw.com will be in touch with you shortly so that we can find a solution for you. We are here to help. Thanks for the feedback and have a Paw-some day.
Good afternoon Michael, we have reached out to you from support@paw.com kindly allow us an opportunity to help you with your orders. Thank you from the Paw.Com Team.
Svar från Paw.com
Good afternoon Barb,
Thank you for reaching out to us. We can see your order in our systems. We don't see any missed calls or chats from the number and email address we have on file. Please do write to support@paw.com and we will be happy to help. Thank you for your order and have a Paw-some day.
Great customer service and quality product.
They really do have great customer service. I had an issue that turned out to be shipping related and I wasn't the easiest to deal with at first but the CS team really came through. Very nice, patient and quick to reply. I did apologize for my hasty bad judgment and am forever grateful to them. I ordered 2 more products the next day. Dogs love the bed and blanket. Very comfortable.
31 mars 2026
Svar från Paw.com
Good morning, your message is an inspiration to us. With sincere thanks from the Paw Team! Have a Paw-some day!
Came fast !!
Came fast !!! Love these blankets!!! I've had several of these over the years. My dogs love them to!!. It's really wonderful to have these wet prof blankets and beds !! Best part is you can wash an dry them !!!. Definitely A+ on these beds and blankets, I highly recommend them !!!
25 mars 2026
Svar från Paw.com
We love to hear this - Thank you !
Love the protection while still…
Love the protection while still offering style. My dogs love the faux fur. To them it is just an extra special blanket. The weight of the blanket makes it harder for the dogs to dig around and totally destroy the bed, and the waterproofing gives me peace of mind.
25 mars 2026
Svar från Paw.com
Thank you from the Paw Team !
Svar från Paw.com
Merci !
I have purchased numerous beds and…
I have purchased numerous beds and throws
I’ve their products. Super customer service
30 mars 2026
Svar från Paw.com
This is wonderful to hear - thank you for being a loyal customer!
blankets are ok
I ordered 2 fur blankets. The quality seems fine. On the white fur blanket you see a dark border around the blanket which doesn't look good on my light colored couch. I have tried to smooth the fur over it but it doesn't cover it.
23 mars 2026
Svar från Paw.com
Good afternoon,
Thank you for your feedback, we are always listening. The design of the blanket has a dark border and backing, there are several photos at paw.com for each of the color choices. We will be certain to share your comments with our Product Design Team. Have a Paw-some day.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.