Pavlus Travel Omdömen 1 062

Once again, Pavlus came through. From the initial reservation and then all the add-ons and changes, Lauren Riesenberger and the Pavlus Customer Service Team was there to accommodate us in every way. This was our 8th trip with Pavlus and we already have two more scheduled so far. If you need a dependable and professional travel service, I fully recommend Pavlus Travel and our rep Lauren Riesenberger.

Pavlus Travel is always helpful and responsive when we book a cruise through them. We are pleased with their pricing and appreciate getting either cash back or onboard credit for being their clients.

We have been working with Pavlus for many years. The staff is efficient and helpful. We receive great discounts on all of our trips, along with shipboard credits. Pavlus gives a percentage discount right off the top, it’s fantastic, Pavlus is the star of travel agents! 🤩

Great customer service.

Our agent Lauren Riesenberger is the best representation of what a great company is.
This is what we think of Pavlus Travel

Pavlus travel provides excellent service. We have booked several cruises with them. Our travel advisor is Lee Alvarez. She is very knowledgeable. She gives good service and her prices are very good. Lee is an amazing travel consultant. Looking forward to booking more trips in 2025.

Every encounter we have had with Pavlus has been superb. Our TA is wonderful and always gets back to us in a timely manner and is able to answer all our questions. I have recommended Pavlus to our friends.

Our travel agent Jamie is awesome. Anything we ask her to book gets done that day. You always know what Pavlus will give you back depending on which cruise line you pick. It is usually reduced fare or on board credit but sometimes it is a refund check. Their Guest Relations department is also great at making all kinds of arrangements for travel, dining, insurance, etc.

Staff are so polite and helpful. I have dealt with Rose for a number of years and she always delivers. Their rebate program is amazing and especially great for Canadians as it help offset some of the exchange costs.

We have used Pavlus and Victoria Hill for booking our Viking cruises over the last 8-9 years and have exceptional service from them. No matter who we have dealt with whether it was Victoria or the Air department, we have always have courteous, respectful and honest conversations. We have referred many people to Pavlus over the years and all have been very pleased. Wouldn’t think of going elsewhere.

Our agent, Tracey at Pavlus was responsive to all our questions. Even though we frequently change travel plans she handles them all quickly. We're glad to have an agency like Pavlus to help with our all travel plans. We've saved a lot of money since changing our bookings to Pavlus

Communication with the travel agency is consistent.

We enjoy working with our travel planner Donna and the many helpful folks at Pavlus in the air and customer relations departments who have made our trips a success. We have enjoyed discounts on Viking, RCCL, and ACL cruises and always book through Pavlus.

I have been a Pavlus customer for 15 years with no regrets. Service, price, perks, and they care about your business. Tell them Ron sent you.

Reliable, professional and responsive to the needs and concerns of the customer.

This travel agency always finds a better deal and extra On Board credit.

Quick response time matters to me. Competitive pricing as well. On our most recent voyage that finished November 23, 2024, because of our last minute booking, we did not get the best times for our excursions. Not the fault of Pavlus but given my conversations with others on the ship, an upgrade would have been in order. Would I book with Pavlus again— sure because everything else was ok

Thank you Pavlus for our wonderful experience on the Princess Cruise to the Mexican Riviera (Nov 16-23) this year. It was perfect beginning to travel again. Let it be known that our Travel Planner Dianne Kincaid has been fantastic in helping us travel through the years as she helps us plan all of the trips from beginning to end. Also we must not forget the wonderful team work of Guest Relations and Air for their attention to matters that we sometimes overlook!.

As devoted clients of Pavlus, we have traveled with Trafalgar (Italy; Pacific Northwest; Scenic Tours); Insight (Spain and Portugal; Eastern Europe); Princess (Alaska, Mexican Riviera (twice) and for 2025: Viking to Bali; Trafalgar to National Parks; and Princess CruiseTour to Historic America. We enjoy the Pavlus perks that come along with being ongoing clients, too!

We appreciate having you as our travel agents and grateful with special thanks to Dianne Kincaid and the wonderful teams from Guest Relations and Air for our past trips and future trips to come.

Our Agent, Sheri, always is always quick to respond and handle our requests competently. She is also very lovely to talk with, exchange ideas with and has proven to be a valuable partner as we plan our travels.

I felt safe traveling solo in the Mediterranean and knew that I could ask for help when I really needed it!