I am very satisfied with this taxi insurance company. The service is fast, professional, and always helpful whenever I need assistance. The staff are friendly and make the whole process simple and str... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had to inform Patons that I no longer need cover for my taxi and I spoke to Debbie in Customer Services. She was very courteous,knowledgeable and a pleasure to speak to. She was professional thr... Se mer
Företaget har svarat
All routine. Everything fine. App easy to use. A bit disappointed with the ridiculous rate charged in interest when you pay monthly, and the amount of commission Paton’s are receiving for acting as a... Se mer
Företaget har svarat
Your Insurance Consultant Ghazala Sana was so helpful and friendly. It was an absolute pleasure speaking to her and she's an asset to your Company. 10 stars from me 😊 1st class service from Patons on... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
As an industry-recognised insurance broker, at Patons Insurance we take our job of protecting your business very seriously. We understand that your business is your livelihood, and we want to make sure that you have the best coverage possible in case an unfortunate incident happens. We use a carefully selected group of UK insurers to find you an insurance policy that meets your needs. If you choose us, we’ll search for reliable cover to give you peace of mind. Our team is highly trained with expert, specialist insurance industry knowledge, meaning they will provide you with an informed and efficient service so you can do your job without stress.
Kontaktuppgifter
Unit 9, Connect Business Village, Derby Road, L5 9PR, Liverpool, Storbritannien
- 01515381313
- info@patonsinsurance.co.uk
- patonsinsurance.co.uk
4,7
Utmärkt
135 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Terrible
Terrible
I already contacted this company multiple times and they left me no choice but to leave a review behind about how I have experienced dealing with this company.
30 juli 2020
Omdöme utan inbjudan
Terrible
Don't recommend this insurance company as theu have caused alot of confusion and very stubborn customer service.
16 juli 2020
Omdöme utan inbjudan
Svar från Patons Insurance
Hi Samantha,
We’re really sorry to hear that you feel this way. We pride ourselves on our service therefore we would love the opportunity to rectify this.
Unfortunately, due to the limited information we have we’re unable to investigate this further for you at the moment. If you could please send us an email to complaints@patonsinsurance.co.uk and include your full name, address and vehicle registration we will be able to locate your record and look in to this further for you.
Kind regards,
Ben
Worst insurance company
Definitely the wost insurance company that I had to deal with.
Specially in hard times during the lockdown they had absolutely no understanding.
Customer service is very bad and also always try to call you because what they say is unreasonable and they don't wanna send you that as evidence.
Don't insure your car with this company, you will definitely regret it.
16 juli 2020
Omdöme utan inbjudan
Svar från Patons Insurance
Hi Sue,
We’re really sorry you feel this way. We have tried our best to help each and every one of our customers during this time so, after hearing that you’re unhappy with the service we have provided, we’d love to do our best to rectify this for you.
In order for us to look further into this we would require more information from you so we can locate your personal profile. Could you please email complaints@patonsinsurance.co.uk with your full address and the registration of the vehicle we have on file and we will look to resolve any issues you have had.
Take care,
Ben
Excellent service.
24 april 2019
Omdöme utan inbjudan
Very good I am recommend this company…
Very good I am recommend this company all my friends
22 april 2019
Omdöme utan inbjudan
Very helpful on the ball and always aim…
Very helpful on the ball and always aim to get you the best deal thanks very much once again
21 april 2019
Omdöme utan inbjudan
Great price with a quality service
18 april 2019
Omdöme utan inbjudan
No hassle .easy deal.great service…
No hassle .easy deal.great service thanks
17 april 2019
Omdöme utan inbjudan
Patons give me a very competitive quote…
Patons give me a very competitive quote from friendly and efficient staff, well done Patons, great service.
17 april 2019
Omdöme utan inbjudan
Very good service
16 april 2019
Omdöme utan inbjudan
all good honest answer
16 april 2019
Omdöme utan inbjudan
Excellent service and their apps help us a lot
Excellent service good customer service and their mobile application is wonderful its very easy to upload the document and check the policy make life easier
16 april 2019
Omdöme utan inbjudan
Excellent company
Excellent company, so easy to sought insurance with and the app is a massive help, would highly recommend
16 april 2019
Omdöme utan inbjudan
I good company
I good company , everything is easy and clear to deal with them.
16 april 2019
Omdöme utan inbjudan
My taxi insurance was £800 cheaper than…
My taxi insurance was £800 cheaper than last year great place for taxi insurance
16 april 2019
Omdöme utan inbjudan
Friendly and nice environment
Friendly and nice environment. Quick and honest services.
15 april 2019
Omdöme utan inbjudan
Good company
I have looked at a lot of companies and this one has a good amount to pay. They have a friendly service.
14 april 2019
Omdöme utan inbjudan
Cheapest and friendly service .Advised…
Cheapest and friendly service .Advised to download Patons app i uploaded all required documents i would say hassle free.
12 april 2019
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.