Patient Services Omdömen 

I liked PALs. They were very good to me back a few years ago, but recently I approached them about the treatment (verbal and advisory) I got from the PALs who work in Epsom Hospital. I had a problem with one of the eye doctors, (I have just written a complaint about him on here) And eventually I got to explain to PALs what had happened. They in turn told me they "would look into it" And true to their word, they did. However they accepted everything the doctor told them, had to have had because the reply I eventually got told me as much as, it was me in the wrong. I wasn't! I needed help with some surgery I had done at The Cottage hospital, and was told by a doctor in Epsom (After attending an appointment made by Epsom Hospital) that I was basically out of order going to him with a complaint, because the people working at the Cottage were all contractors!!! I told PALs the truth but they took the Doctors story and although I've wrote to them since, I've had nothing back. They are there with one thing on their agenda, help the patient who has been wronged! Apparently, this has now been changed to read, 'Irrespective of who is to blame and what went wrong, DO NOT BLAME THE DOCTOR!!!!! Blame only the patient for wasting the incompetent doctors time! In my book, this organisation are no longer to be known as PALs, but DDD! or Doctors Defence Department!!! The date on this is incorrect, for this has gone on so long, I can't remember when it happened, apart from early in '22 some time.

Very unimpressed with this company's service and attitude. Their salesman gave misleading and downright dishonest information during his sales pitch, their response time dealing with complaints and issues has been very poor, the initial artwork they provided for our ads was basically copied directly from our existing promotional material that we showed them. We wish we had checked their reviews on Trustpilot before we got involved with them. I would recommend that other small business avoid this company at all costs!

This is my third review for Patient Services! I am going to post as many as I can until someone flags this up and closes their business! How is this company still active, I don't understand!

I have never seen such unprofessional team! So poor quality work they are doing! All they do is lie, cheat, threaten with legal action! I have paid a lot of money for the ad and with absolutely no outcome! Not a single message or phone call for my services!

Patient Services, you are a disgrace!

This scum company has nothing to do with the NHS. Do not believe the rubbish that comes out of their salesmans mouth. They are nothing but a bad advertising company that produces cheap and nasty banners that are displayed in hospitals. My 12 year old nephew could produce better artwork than what they do. If there was a way of giving zero stars then I would have done so.

UPDATE

This is a previous review which I totally agree with. They are bullies, harassing small self employed businesses, putting pressure on for those to sign up, no time to think or cool off. Don’t meet timescales given and when asked for assistance they ignore any request. There should be an option to give negative stars, as they don’t deserve one. They sell saying that the work with the NHS and this is a scam. Avoid at all costs.

“Total con artists pretending to be affiliated with the NHS, but preying on small businesses. How does Michael (surname deleted by reviewer, due to incorrect details on a previous review) sleep at night, lying and conning people out of their hard earned money. Do not buy into this.

Patient Services are a team of very sophisticated scammers selling advertising contracts to place adds in hospitals without the hospitals agreement. I realised as soon as I had signed the contract that it wasn’t right and said I wasn’t going ahead but they have now involved a debt collection company, so I will have to get legal help, wish I had reported them immediately.

Please don’t use there or trust a word they say they Lie and robbery you for your moneys. They don’t provide the service they sell you I don’t know how the hospital is allowing these to work in the hospitals on their behalf of advertising. I have spend £1400 so far and they still want another £550. I am getting legal advice and inform my bank as I’ve asked for a full refund. Which they said no. And as a new company struggling to keep open, and would hoping
Advertising in hospital would be ideal for me to get new customers as I’m in the care industry. What a big mistake I have made.

Asking on behalf of a friend, has anyone received a court summons from this company?
My friend is receiving demands for outstanding payments with threats of legal action.

Company owns money to HSBC.
Guy called Simon scams small businesses.
Takes deposit and even first payment and never does the job.
Luckily I have my money back through LLOYDS fraud help.

SCAM - BUSINESS IN DEBT WITH HSBC FROM…

COMAPNY IS IN DEBT WITH HSBC FROM AUGUST 2020 AND IS NOW GOING ROUND TAKING DEPOSITS FOR A SCAM TO BUSINESS ADVERTISING WITH THE NHS - SEE BELOW 15/10/20

UNIQUE ADVERTISING LIMITED

Company number 10418475
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Company Overview for UNIQUE ADVERTISING LIMITED (10418475)
Filing history for UNIQUE ADVERTISING LIMITED (10418475)
People for UNIQUE ADVERTISING LIMITED (10418475)
Charges for UNIQUE ADVERTISING LIMITED (10418475)
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Charges
Charge code 1041 8475 0001

Charge code 1041 8475 0001

Created
25 August 2020

Delivered
27 August 2020

Status
Outstanding

Transaction Filed
Registration of a charge (MR01)

View PDF for Registration of a charge (MR01) (24 pages)

Persons entitled

Hsbc UK Bank PLC

Brief description

A fixed and floating charge over all assets.
Contains fixed charge.
Contains floating charge.
Floating charge covers all the property or undertaking of the company.
Contains negative pledge.

PATIENT SERVICES HAS A SALESMAN AND A DIRECTOR AND WHAT THEY DO IS TO TAKE LARGE DEPOSITS ON FAKE CONTRACTS THEN REFUSE TO GIVE THE DEPOSITS BACK WHILST INTIMIDATING THEIR CUSTOMERS WITH LEGAL ACTION ----- DO NOT FALL FOR THE TRAP ---THEY ARE BEING INVESTIGATED---DO NOT EVER PAY THEM ANY MONEY--PLUS NOW ANOTHER PERSON --ALSO-- ILLEGALLY---INTIMIDATING AND THREATENING THEIR CUSTOMERS WITH LEGAL ACTION---PLEASE REPORT THEM IMMEDIATELY---PLEASE ALSO NOTE THAT PATIENT SERVICES HAVE TAKEN DEPOSITS BASED ON FAKE CONTRACTS AND THEN REFUSE TO REFUND THE DEPOSITS --ALWAYS THREATENING LEGAL ACTION

I suspect this is a SCAM address for patient online access to your NHS GP
It leads the user into entering email and password details then states a "password change" email is being sent to your email address to reset it, but it is not! Whole process is very suspicious.
It's best to use another provider for setup of your online GP access. I note there is no Google Play official app!! Better safe than sorry