Trying to source a replacement fridge door shelf for the last 6 months and been given the runaround with contradictory information. Been told not in stock, in stock soon, now in stock and being delive... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I required an extra glass shelf with associated front and rear finishing strips to replace a bottle rack I've no use for. I looked on various parts sites including Hotpoint or Whirlpool. Hotpoint was... Se mer
Chris was very helpful in getting us the exact part we needed when all the other repair places had come up with nothing! He was so so knowledge, helpful, patient, clear, just wonderful and he has rea... Se mer
Företaget har svarat
Ordered gas cooker part 5.12.2021. Finally received correct part today 26.1.2022. Wrong part delivered initially as there are 2 types of valve for this cooker but your website initially shows only one... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Why Hotpoint Spare Parts? We offer genuine parts, direct from us, the manufacturer! We also offer a price match guarantee on all our parts. Customer Support is available 7 days a week
Kontaktuppgifter
Morley Way, PE2, Peterborough, Storbritannien
- parts.hotpoint.co.uk
2,7
Dålig
5 tn omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The grill element was exactly as…
The grill element was exactly as expected. Quick delivery, No problems
23 december 2021
I would have given 5 stars but I had to…
I would have given 5 stars but I had to return the first part as I had ordered the wrong one but I quickly received received the replacement order. However the returned part was delivered back to you but didn't receive a refund until I emailed you about 2 weeks after. Hotpoint did apologise but it meant checking my bank statement regularly. Perhaps a lot of staff were off sick which would give a reason. But all okay in the end.
23 december 2021
Parts supply
Parts delivered on time and correctly. Repair carried out without requirement.
Initial difficulty on how to return. On reaching appropriate office process was simple and effective.
23 december 2021
Required part was easily identified and…
Required part was easily identified and despite it being so close to Christmas it arrived quickly, however the part was found to have a broken wire and required to be returned. Thankfully the electrician was able to repair the old part as it only required some oil and the fan blades adjusting. When I contacted you to arrange the return your employee couldn't have been any nicer and arranged the return quickly and efficiently
23 december 2021
Svar från Hotpoint Parts
Hello Eileen,
I am disappointed to hear that the part arrived damaged, however, I am happy to hear the return was made easy for you.
Kind regards,
Jack
As expected and will use again!
Parts i ordered fitted as expected. The oven knob was an exact match for the previous one and all of the parts are working fine. Will definately use the website in future.
23 december 2021
Correct part at the right price
23 december 2021
Arrived extremely quickly and very well…
Arrived extremely quickly and very well packaged.
23 december 2021
Svar från Hotpoint Parts
Hello,
I am disappointed to hear that the wrong part was sent out.
Please call our parts admin team on 03448 225 225, alternatively, you can also contact us via Whatsapp here: https://www.hotpointservice.co.uk/contact
Kind regards,
Jack
If it wasn't for the delivery service…
If it wasn't for the delivery service not keeping to the agreement of the next day delivery which i paid extra for ..... i would scored a 5
23 december 2021
Great product at a good price
Great product at a good price. Only fault was it took a long time to arrive. Other than that all good.
22 december 2021
Everything went according to the…Excellent service
Everything went according to the schedule.
The goods arrived on time and I was able to fit them without any trouble.
22 december 2021
Right part delivered in reasonable…
Right part delivered in reasonable time, pleased with service.
22 december 2021
Very well run goods arrived on time…
Very well run goods arrived on time will use again
22 december 2021
Would have given 5 stars but…
Would have given 5 stars but communication could be better.
22 december 2021
Svar från Hotpoint Parts
Hello Graham,
Our prices are competitive and when you purchase directly from us you can always be assured that they are genuine parts.
Kind regards,
Jack
Brilliant and easy repair. Just after I wrote my initial review the part arrived. Easily fitted and totally transformed the effectiveness of the oven
It was very easy to use the website to identify the replacement part I needed for my oven. Easy to order it too.
I was warned that ot might take a bit longer than the time shown on the website as typical delivery time. However, I still await news of ot being on its way
22 december 2021
Svar från Hotpoint Parts
Hello Heather,
I am disappointed to hear that the part has not arrived.
Please call our parts admin team on 03448 225 225, alternatively, you can also contact us via Whatsapp here: https://www.hotpointservice.co.uk/contact
Kind regards,
Jack
Part arrived quickly great service
22 december 2021
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.