Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

My experience with company - negative. I bought Gobalance for around 150$. We used it a couple of times. After a break of about six months, it never connected to the mobile/iPad again, everything... Se mer

Betygsatt 5 av 5 stjärnor

This chess board is really cool. I keep going up in levals and they seem to be getting harder. I think I am getting better. Can't wait till they come out with the same board and the chess pieces move... Se mer

Betygsatt 1 av 5 stjärnor

Ordered (or pledged) a chessxr board in November of 2023 on indiegogowith an estimated delivery of June 2024. Almost 2 years later and I have nothing. Was also asked for an additional $89 to cover d... Se mer

Betygsatt 5 av 5 stjärnor

I got my GoDice set with the DnD shells about three years ago, used them for a while, and I just wanted to start using them again with Foundry VTT after a long break. I wasn’t sure how to set it up be... Se mer

Företagsinformation

  1. Leksak- och speltillverkare
  2. Leksaksaffär
  3. Datortillbehörsaffär
  4. Datorbutik
  5. Elektronikföretag
  6. Elektronikbutik

Skrivet av företaget

Particula is a technology-driven company specializing in the development of smart, connected gaming experiences. With a focus on innovation, we create high-quality, interactive products that merge traditional gameplay with advanced technology to enhance engagement and learning. Our flagship products, including GoChess, GoCube, GoDice, and GoBalance, integrate cutting-edge sensors, AI-powered features, and mobile connectivity to bring a modern touch to classic games. Whether it's chess, dice games, or puzzle-solving, our solutions make gaming more interactive, educational, and fun for users of all ages and skill levels. At Particula, we are committed to pushing the boundaries of smart gaming, delivering exceptional user experiences, and fostering a global community of players who enjoy the perfect blend of technology and play. For more information, visit www.particula-tech.com.


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

53 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

My experience with company

My experience with company - negative.
I bought Gobalance for around 150$. We used it a couple of times. After a break of about six months, it never connected to the mobile/iPad again, everything it was connected to before.
There is no support or any reaction by email from company despite I would buy a new gyroscope for ring to continue use it.

PS Company contacted me after this feedback. I can connect an old mobile only to Gobalance with their help.

1 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ordered (or pledged) a chessxr board in…

Ordered (or pledged) a chessxr board in November of 2023 on indiegogowith an estimated delivery of June 2024. Almost 2 years later and I have nothing. Was also asked for an additional $89 to cover delivery (well after initial order or “pledge”).

There are other companies with chess boards that use the same technology that have been out quite awhile. I think waiting 20+ months past the estimated delivery date is enough to expect delivery or a refund.

17 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This chess board is really cool

This chess board is really cool. I keep going up in levals and they seem to be getting harder. I think I am getting better. Can't wait till they come out with the same board and the chess pieces move on thier own. I dont write reviews often but this definatly deserves one. The Harry Potter theam really takes it to a hole different leval. The only thing I can even think of to complain about is that the pieces fall over easily if you can even call that a complaint. The rubber pieces are great just be a little gentile with them as the swords seem a tad delicate. All in all I love everything about this chess board!

12 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I started knowing nothing

I started knowing nothing. I’m now 3 weeks into it and I can play a game against anyone in the world. My coach is the best. She’s like my biggest cheerleader ever!

7 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

What a Blast!

These guys did a great job. The board and the pieces are very well made. Setting up and syncing the board was a breeze, and the play is intuitive. I'm a beginner, so I started against the board at level 1 of 32. To date, I’ve won the first 4 matches. At some point, probably soon, it’ll start winning, and I’ll really start learning. What a blast. There are other chessboards out there. Buy this one!

1 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Slow and Non-Responsive Customer Support for Defective Game

I reported a problem with the GoChess Wizard lite board not charging on 9 Jan 2026 after getting it at Christmas. After a month of back and forth emails troubleshooting, they sent a replacement battery which did not resolve the problem. They have determined the board is defective and if I would confirm my address, send a replacement. That was 10 Feb two weeks ago and the last communication I have from them. Great game and concept when it works, very poor customer support if something doesn't work.

9 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Misleading advertising - no moving pieces

The self-moving chess pieces board does not exist! I ordered based on an ad for a board from this company that they later admitted is not actually for sale and is being crowd-funded: "Yes, we do advertise our robotic chess board which is the GoChess XR. However, please note that this specific version of GoChess is not yet available for purchase at our website. The GoChess XR which have the self-moving pieces is still undergoing crowdfunding campaign via Indiegogo."

18 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Énervé, déçu et dégouté.

J'ai commander un GoCube que je n'ai toujours pas reçu et je suis sans nouvelles depuis plus de 2 semaines malgré mes nombreux mails envoyé, le SAV est INEXISTANT !
J'avais hâte de découvrir le monde du Cube , je ne pensais qu'à ça mais là clairement ils m'en ont dégouté.
J'ai ouvert un litige avec ma banque pour me faire remboursé.

7 februari 2026
Omdöme utan inbjudan
Logotyp för Particula Tech

Svar från Particula Tech

Hi,
I’m sorry to hear about your experience and the frustration this has caused.
At the moment, we’re not sure about the specific details of your order, but we’ll be happy to check everything and help clarify the situation.
Please contact us through our support page so we can locate your order and assist you further as quickly as possible:
https://support.particula-tech.com/hc/en-us/requests/new
Our team will review your case and do their best to resolve it.
Thank you.

Betygsatt 1 av 5 stjärnor

Avoid at all costs

Avoid at all costs.
Scamming on Indiegogo.

These people can't plan a project, nor execute it anywhere accordingly. They've been dragging people along for close to 4 years on Indiegogo with shady updates and other nonsense, but not being anywhere close to delivering the promised product.

Now they even start deleting comments on Indiegogo, reply with ChatGPT, and still try to make them look like they delivered so many working units (of unrelated products).

Don't bother listening to their updates, look at the recent reviews here. People are fed up.

Avoid at all costs.

EDIT - Answer to the answer:
No one cares about the other products you have delivered, those are not the ones in question, and no the ones you've been dragging people along with.
Plus, you know very well that you have been reporting any comments that you didn't like. Comments have disappeared left and right. No one else is doing this on your behalf. I've been keeping screenshots, so these bs excuses of yours (which we all expected) simply do not fly.
No one is making any false claims, you are trying to portray yourself as the victim, blaming users for their frustration of you not hitting EVEN REMOTELY close to what you have promised. And you won't even refund people, despite "understanding that people are fed up".

Save us from your nonsense. Never again.

2 januari 2026
Omdöme utan inbjudan
Logotyp för Particula Tech

Svar från Particula Tech

Just to clarify the context -
GoChess XR is a Kickstarter project, which means customers are supporting the development and production of a completely new product that did not exist before. This type of campaign involves a longer and more complex process compared to purchasing an already available item, as it includes engineering, testing, and manufacturing stages before delivery.
For our existing products, we have already shipped close to one million units worldwide to customers, with a strong track record of delivery and customer satisfaction.

Now after the intorudction , here is our reply to your claims-

We’d like to respond with facts, because several claims here are simply incorrect:
We cannot delete comments on Indiegogo or Kickstarter. Creators do not have the ability to remove backer comments. If there were a way to do so, we’d genuinely like to know it ourselves.

The timeline is wrong. GoChess launched about 2.5 years ago, not 4 years. The project is late, which we openly acknowledge, but inflating the timeline doesn’t help anyone.We have delivered real products.

GoChess Lite and GoChess Mini have been shipped to thousands of customers worldwide and are actively used today. These are not “unrelated fantasies” but part of the same GoChess ecosystem.

GoChess XR is moving into beta. We are preparing to ship real XR units to real backers as part of the beta phase, which is the most advanced stage the project has reached so far.

This is an active, ongoing project. Development has never stopped. Delays have come from real engineering challenges, not abandonment or bad faith.

We understand that some people are fed up and disappointed. That frustration is real. But it’s important to base criticism on facts, not exaggerated or false claims.

Betygsatt 5 av 5 stjärnor

I received excellent support when I…

I received excellent support when I needed a replacement for a faulty board. The customer service was quick to respond and provided clear, easy-to-follow instructions throughout the process. I really felt well taken care of and confident as a customer. Highly appreciated!

11 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Outstanding product and very happy with…

Outstanding product and very happy with the quality and functionality. The board occasionally doesn't register I've picked up a piece but it is easily identifiable when it occurs and doesn't disrupt the game. I had a small issue activating my board with the included code and customer service was entirely helpful getting it resolved. Very happy with my purchase.

15 januari 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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