Amazing. The delivery company delivered my parcel practically on the street and someone took it. Parthea sent me my parcel as a gesture of goodwill and I’m so grateful.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I requested to return the dress because it does not meet my expectations. However, I have not received any further response to my emails. Instead, I was provided with a return address in China and... Se mer
Företaget har svarat
The dresses are REALLY BAD. They have no shape, the measurements are not true to size and the quality of the material is really bad. I ordered two “satin” dresses and they are not of satin and they ar... Se mer
Företaget har svarat
Great customer service and the dress I ordered is so gorgeous and high quality! Highly recommend this shop
Företagsinformation
Skrivet av företaget
Discover your perfect party look at PartheaFashion! Elevate your style with our affordable and trendy party dresses tailored for bold and vibrant women aged 18-45. Unleash your confidence and embrace the latest fashion without breaking the bank.
Kontaktuppgifter
2,7
Dålig
29 omdömen
Har besvarat 86 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The return policy is awful
The return policy is awful - have to cover the cost yourself no shipping label provided and have to ship all the way back to china and not somewhere in the country. If you are providing worldwide shipping the return service should be just as good and efficient and easy for the customers as
16 juni 2025
Svar från PartheaFashion
Thank you for your honest feedback about our return process. We sincerely apologize for the inconvenience this has caused you—we understand how frustrating it is to cover return shipping costs, especially for international orders.
To simplify things and minimize your loss, we’d like to offer you an alternative solution: You can keep the item, and we’ll provide you with a discount code equal to its value, valid for any future purchase in our store. This way, you won’t need to ship anything back, and you’ll still get the full value of your original order.
We’re actively working to improve our return policies (including exploring local return centers), and your feedback is invaluable in helping us make these changes. If this solution works for you, please let us know, and we’ll generate the code right away.
Again, we appreciate your patience and understanding. Our goal is to make your shopping experience as seamless as possible.
the dress Arived however it was too…
the dress Arived however it was too small and when i tried to get a refund i was ignored.
19 maj 2025
Omdöme utan inbjudan
Svar från PartheaFashion
Dear,
Thank you for your feedback. We did receive your refund request email. However, when we tried to reply, we encountered an issue — your email inbox appears to be full, and our message with the refund policy could not be delivered.
Please kindly clear some space in your inbox so that we can resend the information and assist you with the refund process as soon as possible.
Thank you for your understanding and cooperation.
Best regards,
Selina
Delivery Delay
The delivery company delayed my package and I emailed the company saying I didn’t want it anymore and never got a response. I want to return this and get my money back.
16 maj 2025
Svar från PartheaFashion
Dear,
Thank you for your feedback. We sincerely value your experience and have thoroughly checked our system, but we currently have no record of receiving your email requesting order cancellation.
To resolve this as quickly as possible, could you kindly provide:
The date the email was sent,
The email address used, or
Your order number?
This will help us investigate further. Alternatively, you may contact our customer service team directly at Selina@partheafashion.com for immediate assistance with a refund or return.
We apologize for any inconvenience and appreciate your understanding.
Best regards,
Selina
SCAM
Parcel says delivered in Waltham cross however I do not live there.
I asked for a refund the second I didn’t get a order confirmation email as I found this suspicious.
This seems like a scam.
I spent around £80 on two dresses with no evidence of this purchase as I never got an email to confirm.
I need a refund I do not have my items. I have emailed but nothing.
Will be contacting ombudsman if not.
12 april 2025
Omdöme utan inbjudan
Svar från PartheaFashion
Thank you for your feedback, and we’re sorry to hear about your concerns. We’d like to clarify a few points to help resolve this:
Order Confirmation Email: Our records show that no email address was provided during checkout, which is why you did not receive a confirmation. Rest assured, your order was processed successfully.
Delivery Status: The tracking shows your parcel was delivered to your address—not to "Waltham Cross." The mention of "Waltham Cross" refers to our local courier’s depot, where deliveries are dispatched from, not the final delivery location.
Where to Check: The courier has confirmed the package was left on your front porch. Could you please:
Double-check around your property (e.g., porch, back door, or safe spaces).
Ask neighbors or household members if they accepted it on your behalf.
Verify with your mailbox in case it was placed there.
We value your satisfaction and are happy to assist—just reach out via selina@partheafashion.com.
Kind regards,
Selina
Super comfortable and fits very nice.
Super comfortable and fits very nice.
Got many compliments.
18 mars 2025
The shipping was longer than expected
The shipping was longer than expected, my package came in open, the plastic bag inside was also broken and the dress was too short
18 december 2024
Seems like I got scammed
Seems like I got scammed. Company insists that items were delivered, but I have not received my order. Will be disputing the charges with my CC company.
10 december 2024
Omdöme utan inbjudan
Svar från PartheaFashion
Hello, we sincerely apologize for the inconvenience caused. The logistics provider has informed us that due to a local workers' strike in Canada, there have been varying degrees of delays in logistics. As a result, your package has been put on hold. Once logistics operations resume, we will notify you immediately.
Did not receive my items
Did not receive my items! Says delivered but never got them.
15 november 2024
Svar från PartheaFashion
Hello.
The logistics company provided a photo of the delivery to prove that the package has indeed been delivered. Please ask your family or neighbors if they have picked up the package for you. If you still can't find your package, please contact customer service on the logistics company's official website. Thank you.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.