Parking Buddy Omdömen 

118
TrustScore 3 av 5

3,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

This was not a drop-off service - so it fell very short of expectations. The staff at the airport / shuttle bus were very polite but the staff on the phones were impossible to understand - and gave c... Se mer

Betygsatt 1 av 5 stjärnor

For a start they can do what they said and what we paid for, I.E. Meet and Greet. On the morning we were directed to Luton Railway station car park, instead of the meet and greet parking in terminal... Se mer

Betygsatt 5 av 5 stjärnor

Have used Parking Buddy before and were very good so decided to book through them for our recent trip from Heathrow T5. Did a bit of research via Trust Pilot on the companies displayed and chose Tria... Se mer

Betygsatt 5 av 5 stjärnor

Only waited a couple of minutes for driver to arrive both at handover at 05:00 on the weds and at handover at 18:00 a week later. Very polite and car returned in same condition left. JS

Företagsinformation

  1. Prisjämförelsesajt

Skrivet av företaget

Here at Parking Buddy, we offer best comparison of meet and greet, park and ride, park and go parking deals across all major UK Airports which suits everyone's needs. With Parking Buddy, forget the inconvenience and expense of long term airport parking, taxi’s and awaiting shuttle transfers as we take care of everything for you. Finding a right airport parking is a hassle, when you are travelling with kids or family. Whether you are flying out for business or pleasure, Our unbeatable discounted offers and car park prices comparisons will always fit your budget, so you can find the right parking space, relax and enjoy your trips.


Kontaktuppgifter

3,0

Medel

TrustScore 3 av 5

118 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 8 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,0

Alla omdömen

(118)

51 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Long wait for car return.

Had to wait a short while on drop off to hand over the keys.
On our return the wait was ridiculous, we were told it would be 30 minutes, which was long enough but in reality it ended up being 55 minutes before our car was returned.
It would have been far quicker for us to use a park and ride car park, rather than this drop and wait company. Definitely do not recommend and would never use again.

7 juni 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Better than others used

Apart from miscommunication from one of the drivers which cost extra for waiting at Heathrow and myself getting the stating the wrong arrival time, it went smoothly. I must state though there was an unsual high mileage noticed when car was collected.
I will use again as it the cheapest . An improvement would be to answer calls promptly

3 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid Rose Parking Ltd

Parking Buddy experience fine. Bigger issue was with the parking company Rose Parking. Pick up and return were fine, with very short wait times. The bigger issue was that my car was used by Rose Parking outside of parking it. I realised as I have an app for car and could see it was being used 10+ hours after they picked it up and where it had been. I called them at the time and they said it was being moved between compounds which was not true as I knew the areas it was being driven. Overall it was driven an additional 15+ miles and I have no doubt it would have been used more if I hadn't called them and threatened to call police. Would absolutely NOT recommend.

11 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Birmingham Airport

Birmingham Airport, Meet and Greet booked.
An interesting experience.
The initial directions were rather scant, we were merely told to go to Birmingham International. A few days before our departure we received an amendment to go to Maple valet parking, again scant directions and return collection ascribed to a company called Ace. The return and collection left a bad taste - I am disabled and the “short walk” from arrivals to the valet parking area was a real and painful effort. We were then told we had just 5 minutes to exit the valet parking area or we would be charged extra. I had already paid over £80 for my meet and greet parking. I did not argue because of the threat of extra charging, exhausted by the “short walk”, I packed our luggage into the boot and drove off in a filthy car that had been left moderately clean a week ago.
I do not know where my car was stored for the duration, it was moderately clean when we left it with the company. It was returned looking as if it had been parked inside the dust bag of a massive vacuum cleaner.
When I fly I always book meet and greet parking because of my disability, this was the worst meet and greet parking I have experienced.

19 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Fake brands everywhere.

Fake brands everywhere.. heathrow valet parking is not a real company. I used this parking through different providers in the past and bought the booking and it turns out its a fake. I am going to report to the trading standard.. The company is registered under an accountant office, i feel the accountant also doing some doggy scam... I feel the account anting firm Azed & Co involved in this scam and i am going to file complaint today with HMRC and FCA

16 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DO NOT USE SMG OR PARKING BUDDY

I would give this 0 but that is not available in this rating.
Due to an error with the booking I had to pay an additional £33 for my parking which was totally avoidable and unacceptable.
I have raised this as a complaint over 1 week ago however have no yet received any meaningful update nor my money back.
I have reported SMG Vehicle Storage Ltd as I was made to believe this was a meet & greet company when is in fact is a vehicle storage company which, according to the UK GOV website, was DISSOLVED in 25/02/2020.
The whole experience was simply outrageous and I would not recommend anyone getting anywhere near SMG nor Parking Buddy.

7 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I’ve paid for parking a week ago but…

I’ve paid for parking a week ago but still had no confirmation or can’t get them on the number on there site.

18 april 2025
Omdöme utan inbjudan
Logotyp för Parking Buddy

Svar från Parking Buddy

Hello,

Thank you for your feedback. We’re sorry to hear about your concern, but please note that your booking confirmation was sent immediately after the payment—on multiple occasions and to all the email addresses you provided.

Each time you reached out to us, we responded promptly with the requested details. As clearly stated on our booking confirmation page, we also advise checking your spam or junk folder in case our emails were filtered there.

Our system logs confirm that all confirmation emails have been successfully delivered.

Additionally, customers can access their booking details anytime through our online dashboard using the email address and phone number provided at the time of booking. From there, you can check the status of your booking and download your confirmation as needed.

Kind regards,
Buddy Customer Support

Betygsatt 5 av 5 stjärnor

Sure Parking car drop off and pick up

Arrived at the airport at the designated drop off point and the parking attendant was waiting. Was very easy since he took the car, gave a flyer to ensure that we have it handy I return.

On return, I called that we have collected our luggage and the car was already parked again at the orange car park bay which is very convenient. No hassle and friendly staff.

4 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

We used Aygo Parking and we waited for…

We used Aygo Parking and we waited for 15 minutes when we arrived at the carpark to drop our car despite we called them 30 minutes before as they advise in their booking. When we arrived to pick the car we call them when we got our bags and we waited for over 50 minutes to received our car after several calls from our side as they didn't provide any follow up and took no responsibility whatsoever. The customer service was very poor, I was very disappointed!! If you are looking for a fast and reliable option I really don't recommend this parking company.

9 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They tamper with dash cams

They tamper with dash cams & broke mine. The last 2 times i used them, i got my car back with the dash cam plug removed. The also broke the power button. When i sent a complaint email, it was ignored.

16 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Platinum meet and greet

We had a very easy drop off at airport. On our return from holiday, we only had hand luggage, so we had no cases to collect therefore, a short wait for our car was of no surprise. I would definitely use Platinum Meet and Greet again.

4 februari 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Long wait times and high fees

Had to wait 30 mins on drop off and had to call twice as they missed the time slots they had provided. Also waited 45 mins on pick up.
Extended the parking by 1 day and it cost 60% of the whole 7 day booking to extend by 1 day - up to them what they charge but at that cost it’s taking advantage.

3 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thank you guys ☺️ you are doing a good job

Very nice staff on drop off and even more polite driver when picked up my car good time I will look for them again when needed driver are very welcoming Anil and the other one very nice experience with them thank you . Regards

14 december 2024
Omdöme utan inbjudan

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