I've been with pair.com for quite some years now. Uptime excellent. I'm no website hotshot; at times ask for support, and found the customer service team prompt and efficient, also helping me wit... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
For a coder to work with a person who is not a coder, the back-and-forth can be frustrating. The Pair Networks Support Team stayed with me through the dumb questions and tried to explain what to do to... Se mer
Had to resort to email when their phone and chat support wouldn't answer during their posted hours. First email response took 90 minutes. They didn't answer my response, although the problem eventuall... Se mer
Your support team gave me a clear explanation of the new server levels and how they correspond to my existing server. I decided to not make any changes at this time, and will reevaluate my needs this... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Web Hosting by pair Networks, a reliable World Class hosting service. Shared hosting, virtual private servers, dedicated, cloud, and domain registration.
Kontaktuppgifter
2403 Sidney Street, 15203, Pittsburgh, USA
- 1-877-724-7638
- sales@pair.com
- pair.com
4,2
Bra
1 tn omdömen
Har besvarat 38 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
An unbroken 30+year relationship
My relationship with Pair goes back to their start - in the last millenium.
Pair is and always has been responsive - in these times of corporate raiding by private equity etc - I hope the status quo in that respect remains
12 februari 2026
Omdöme utan inbjudan
Svar från Pair Networks
It is amazing how much has changed and yet how much of it is still the same! We are always happy to have you as a Pair customer and I thank you for leaving us this feedback.
Support clearly communicated the issue
Support clearly communicated the issue, and followed up once resolved. I've worked with many hosting companies, and Pair is among the best.
17 februari 2026
Omdöme utan inbjudan
Ivan was unable to provide the help I…
Ivan was unable to provide the help I needed to transfer my mailboxes from Pair to Pair Domains, and didn't answer the questions I asked about email forwarding.
Also, the Pair Domains website says:
- Email Forwarding is included at no extra cost with every domain name registered with us.
- Email hosting for 1, 3, or 5 mailboxes is available as an add-on service.
but there is no indication that you can't use both email forwarding and email hosting at the same time. This is deceiving. I specifically asked about both services in my original email and was left to figure everything out on my own, and now I regret moving some of my mailboxes to Pair Domains because I didn't have the information I needed.
27 januari 2026
Omdöme utan inbjudan
I needed information about upgrading my websites to support SSL/HTTPS
I needed information about upgrading my two hosted websites to support SSL/HTTPS. The support person, Devin, answered my questions clearly and enabled me to upgrade my sites immediately to PairSSL -- service at its best.
16 februari 2026
Omdöme utan inbjudan
Svar från Pair Networks
Thank you for taking the time to leave us this feedback! We are glad to have Devin on our team and it's great to hear that he was able to make your life easier :)
No muss, no fuss!
Pair Networks has always been a no muss, no fuss experience from beginning to end. I'm shutting down my website because it's no longer relevant, but if I ever need to create another site, I'll use Pair.
17 februari 2026
Omdöme utan inbjudan
Svar från Pair Networks
Thank you for taking the time to leave us this feedback! We would certainly be happy to have you back if the case ever arises and we are all proud to have helped serve your site for it's full tenure :)
Appreciative and Thankful
I am not savvy with any tech issues. The person helping me was patient, clear, and sent an email with it all written out. He was professional, and I genuinely appreciated his patience with me.
Glad to know that I can reach out and get a live person, and not an auto chat thing . I also appreciate that it is someone right here in the U.S. who speaks English clearly. This is very helpful.
16 februari 2026
Omdöme utan inbjudan
Svar från Pair Networks
Thank you for taking the time to leave us this feedback. Our support team is entirely based right here in Pittsburgh and we have no plans on changing that! Phone or Email our team is always here to help.
Very responsive and continued to work…
Very responsive and continued to work with me to find solutions. I'm very impressed and very grateful for the support given.
7 februari 2026
Omdöme utan inbjudan
Solid service for digital dunces
You all consistently provide excellent customer service—responding promptly and offering guidance that’s clear and easy to follow for those of us who are digitally-dependent, but not experts. I’ve been a long-time customer and appreciate the help every time I reach out with questions. Thank you.
14 februari 2026
Omdöme utan inbjudan
You really did not answer my request.
14 februari 2026
Omdöme utan inbjudan
Need to read the e-mails better
In response to your request, I would tell you when best to contact me but then you would call on a different day at a different time.
11 februari 2026
Omdöme utan inbjudan
Problem solved with help from Support
Support representatives were very helpful every step of the way trying to figure out why emails were not getting to its intended recipients. All has been figured out in a timely fashion! Thank you and keep up the great work!
6 februari 2026
Omdöme utan inbjudan
Svar från Pair Networks
Thank you very much for taking the time to leave us this feedback and I am glad that our team was able to put the email issues in the past. I will pass this message along to the team and I hope you are having a great new year!
very prompt
very prompt, helpful. actually answered beyond stock answers.
2 februari 2026
Omdöme utan inbjudan
Did not get the information I needed.
10 februari 2026
Omdöme utan inbjudan
Fast response x 2
9 februari 2026
Omdöme utan inbjudan
Svar från Pair Networks
Thank you for taking the time to leave us this feedback and I'm glad our team was able to assist with great haste!
Quick and accurate advice
Quick and accurate advice. Solved my problem easily.
9 februari 2026
Omdöme utan inbjudan
Svar från Pair Networks
That is fantastic to hear and I'm glad the problem is no more! Thank you for taking the time to leave us this feedback.
Very fast response even on a weekend
Very fast response even on a weekend. Explained the problem and fixed it with suggestions on how to avoid it in the future.
7 februari 2026
Omdöme utan inbjudan
Svar från Pair Networks
This is exactly what I love to hear from our Support Team, they have seen it all and know exactly what to look out for! Thank you for taking the time to leave us this feedback.
Prompt support from the help desk
Ivan customer service was very responsive to our email request for help
5 februari 2026
Omdöme utan inbjudan
Svar från Pair Networks
We are lucky to have so many talented members of our Support Team and I am glad to hear that Ivan was able to help! Thank you for taking the time to leave us this feedback.
The support agent returned the…
The support agent returned the information needed quickly and successfully
5 februari 2026
Omdöme utan inbjudan
Svar från Pair Networks
Thank you for taking the time to leave us this feedback and I am glad to hear that our Support Team was able to assist!
Prompt and detailed answers that can be…
Prompt and detailed answers that can be understood
5 februari 2026
Omdöme utan inbjudan
Svar från Pair Networks
This is exactly what we strive for at Pair! Thank you for taking the time to leave us this feedback.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.