I've been with pair.com for quite some years now. Uptime excellent. I'm no website hotshot; at times ask for support, and found the customer service team prompt and efficient, also helping me wit... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
For a coder to work with a person who is not a coder, the back-and-forth can be frustrating. The Pair Networks Support Team stayed with me through the dumb questions and tried to explain what to do to... Se mer
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Had to resort to email when their phone and chat support wouldn't answer during their posted hours. First email response took 90 minutes. They didn't answer my response, although the problem eventuall... Se mer
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Your support team gave me a clear explanation of the new server levels and how they correspond to my existing server. I decided to not make any changes at this time, and will reevaluate my needs this... Se mer
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Företagsinformation
Skrivet av företaget
Web Hosting by pair Networks, a reliable World Class hosting service. Shared hosting, virtual private servers, dedicated, cloud, and domain registration.
Kontaktuppgifter
2403 Sidney Street, 15203, Pittsburgh, USA
- 1-877-724-7638
- sales@pair.com
- pair.com
4,2
Bra
1 tn omdömen
Har besvarat 38 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It is wonderful to speak with a HUMAN…
It is wonderful to speak with a HUMAN to solve a problem online these days. Pair Customer Service is excellent.
17 december 2025
Omdöme utan inbjudan
What has happened to Pair?
What has happened to Pair? I've been a customer since 1998. I've seldom needed customer support, but when I did- wow- you guys were great. Now all I am trying to do is unlock a few domains and it is now 2 days and I feel I am getting no where. Pair is very unresponsive and gives answers like- "you're not the only one having problems"- with no further follow up.
29 december 2025
Omdöme utan inbjudan
Pair support fixed a problem I caused
Pair support fixed a problem I caused. They did it quickly.
27 december 2025
Omdöme utan inbjudan
Svar från Pair Networks
Thank you for taking the time to leave this feedback and I am glad to hear that our Support Team was able to save the day!
I really feel that the software support…
I really feel that the software support team consistently tries to do a good job. And this time those involved also tried but the result didn't work for me because it involved not using an https vehicle. When I tried to use their solution my PC antivirus software went nuts and in the end I wasn't able to resolve my problem - having access to my site statistics.
24 december 2025
Omdöme utan inbjudan
Svar från Pair Networks
Thank you for leaving this valuable feedback, we will look into this matter and hope that we can provide a better experience in the future!
Asked about IPv6 and got very detailed information
Sent a request to understand the pros and cons of enabling full IPv6 support in my server and got a comprehensive explanation. Once I decide, it'll be very easy to activate the dual stack.
15 december 2025
Omdöme utan inbjudan
The support from Pair is very nice.
25 december 2025
Omdöme utan inbjudan
Svar från Pair Networks
Glad to hear that and thank you for taking the time to leave this feedback to us!
Everything went well except that your…
Everything went well except that your system does not permit me to pay the bill in advance.
24 december 2025
Omdöme utan inbjudan
Svar från Pair Networks
I am sorry to hear that the billing system is not meeting your needs. I will make sure that we look into this and I hope that we are able to accommodate this in the future! Thank you for leaving this valuable feedback.
Quick response and very knowledgable.
21 december 2025
Omdöme utan inbjudan
Problem solved!
Thanks. Agents were able quickly to diagnose my problem, suggest a fix; and then follow up. Many thanks!
20 december 2025
Omdöme utan inbjudan
Svar från Pair Networks
This is absolutely what we love to hear! Thanks for taking the time to leave this feedback.
Excellent overall experience
Excellent overall experience. The Client Service person was knowledgeable, reassuring and gave me an understanding of what needed to be done and why.
18 december 2025
Omdöme utan inbjudan
Great tech support that went beyond
Great tech support that went beyond my original request. The Pair person recognized my requirement and proposed a different solution that resolved my issue and save me some time.
20 november 2025
Omdöme utan inbjudan
Super quick response
The response was super quick and I got all the help I needed with the issue I had on the 2-way authentication for my account
18 december 2025
Omdöme utan inbjudan
Svar från Pair Networks
Our support team is always happy to help keep your account safe and secure. Glad to hear that expectations were met! Thank you for taking the time to leave this feedback.
kind and helpful
The fact that the young man was able to find the button to push to cancel the automatic renewal of the domain name and the ensuing fees. And he was very nice and sympathetic over my husband's death (11-23-25). Unfortunately, he did not see anyway to refund the fee or any part of it, but that is not his area of operation; he did what he could do. My husband would have liked to be able to use it to create a line of home made pastels, but unfortunately our time here is finite, even tho we think we'll live forever. Thank you for your service.
Sincerely, Evelyn Brown
5 december 2025
Omdöme utan inbjudan
Svar från Pair Networks
I would like to extend my personal condolences to you and your loved ones during this hard time. The Pair team wishes you all the best in this New Year! We are truly thankful for you taking the time to leave this feedback.
Always a professional experience when…
Always a professional experience when working with pair!
9 december 2025
Omdöme utan inbjudan
Svar från Pair Networks
Excellent to hear that and thank you for taking the time to leave us this feedback!
They never leave you alone with your…
They never leave you alone with your problems.
3 december 2025
Omdöme utan inbjudan
Svar från Pair Networks
Glad to hear that our support team can bring some peace of mind to the hosting experience! Thank you for taking the time to leave this feedback.
The tech support was great
The tech support was great. My goal to connect to a squarespace website was achieved.
16 december 2025
Omdöme utan inbjudan
Svar från Pair Networks
There's nothing we want more than to help our users achieve their goals. Thank you for taking the time to leave this feedback!
The support staff was very helpful in…
The support staff was very helpful in solving my issue.
16 december 2025
Omdöme utan inbjudan
Svar från Pair Networks
That is great to hear! Thank you for taking the time to leave this feedback to us.
Svar från Pair Networks
Glad to hear that and thank you for taking the time to leave this feedback!
Pair Techs are always very responsive…
Pair Techs are always very responsive and helpful.
12 december 2025
Omdöme utan inbjudan
Svar från Pair Networks
Thank you very much for taking the time to leave this feedback! We are always happy to hear that the support team is meeting expectations.
Svar från Pair Networks
Glad to hear that and if there's anything we can do better next time please let us know. Have a great holiday season!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.