Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
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9 omdömen
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Feels like a scam
Feels like a scam ! Ordered end of January and still haven't received my item. Numerous emails and WhatsApp messages but no replies. Do not use. Will be going through my bank to get refund !!
4 februari 2026
Omdöme utan inbjudan
So disappointing. Expected better.
Ordered on 23rd December. Aledgedly shipped on the 4th Jan. EVRI confirmed receipt on Monday 5th at 8:00pm promising a 2 day delivery. With no delivery by Thursday and no movement on the tracker EVRI started with platitudes and ended with useless contradiction saying they had never had it.
By Monday 12th I messaged PBN-E and got a reassuring text. By Wednesday PBN-E had had enough time to contact EVRI and update me but I had no replies to further messages so I informed my bank to investigate a possible scam.
Given what I have found here I am completely perplexed by a website with such good front end and order management and acknowledgement. However, looking at the trustpilot reviews that glow and comparing them with the 6 (Inc this one) actually on TP I would not use this company. Also the link buttons for Facebook and X are pictures with no URL behind them.
It's very sad, I was looking forward to handing my wife a special gift, that's the worst part.
23 december 2025
Omdöme utan inbjudan
Company is a scam
Company is a scam, took and confirmed order and money. Weeks later not answering emails or live chat, despite saying reply within 2 hours. Complete rubbish.
21 maj 2025
Omdöme utan inbjudan
Incorrect product and poor customer service
In September I bought a 30cm x 40cm paint by numbers advent calendar from paintingbynumbers-expert with extra paint as backup. The delivery of the product was pretty swift and arrived within a few weeks however, on the 1st of December when I opened the product, I found out that the calendar only displayed 15 of the 25 days with some of the other days cut off. I did not receive the extra paint. This was extremely disappointing, especially as I was looking forward to working on a craft project over Christmas.
I swiftly emailed the company twice asking what had happened to my product, I received no response. I tried WhatsApp live chat feature, offered to return the product for a refund but, was told that I had to provide a 5 star review for the company in order to receive the refund. I was under no obligation to provide a 5 star review for a product that was not the same as the one displayed on their website in order to get my money back. I have not had my recent messages read or been provided with a response or refund after further discussions.
As of right now I have still not received a refund from this company and I do not recommend this site to others.
0/5 stars
1 december 2024
Omdöme utan inbjudan
Feeling like this is a scam
Feeling like this is a scam. Like previous reporter, no order updates nor response on comms.
16 december 2024
Omdöme utan inbjudan
I've not got it yet
I've not got it yet, I've had no updates, I've emailed them twice , it says they answer within 2 hours of a mail, I have had no reply. It's been a week since I ordered.
I'm now very concerned...
If I get an update and it suddenly arrives I would alter the review....
16 december 2024
Omdöme utan inbjudan
Amazing Experience and High-Quality…
Amazing Experience and High-Quality Products!
I’m absolutely thrilled with my purchase from Paintingbynumbers-expert.co.uk! The kit was beautifully packaged, easy to use, and the quality of the materials exceeded my expectations. It’s so relaxing and satisfying to watch the painting come to life. Delivery was quick, and the customer service was incredibly helpful. Highly recommend this to anyone looking for a creative and enjoyable hobby! ⭐⭐⭐⭐⭐
6 december 2024
Omdöme utan inbjudan
Wouldn't trust this
Nothing went wrong. I have not ordered from them. Just thought that you should be aware that they are claiming to have a 4.8 star rating on trust pilot, despite having no reviews whatsoever here. I only checked because their spelling was a bit dodgy on their website.
21 november 2024
Omdöme utan inbjudan
Svar från Paintingbynumbers Expert
Thank you for taking the time to share your observations. We really appreciate it when people look into our brand—transparency and trust are incredibly important to us!
To clarify, our 4.8-star rating on Trustpilot reflects the feedback we've received from verified customers. However, it’s possible that the reviews are not yet visible here, depending on Trustpilot’s processing or how our profile is displayed. We’ll look into this to ensure everything is clear and accurate.
Regarding the spelling on our website, thank you for pointing that out! While we work hard to make everything perfect, occasional typos do slip through. We’ll review and correct any issues as soon as possible.
If you have any questions about our products or services, feel free to reach out to us. We’d be happy to help!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.