Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Was so annoyed to find out it was a Chinese company after ordering. Looks legit with a UK number and email but don't be fooled. I ordered a paint by numbers set on 21st December and it has still not a... Se mer

Betygsatt 1 av 5 stjärnor

SCAM !! This is not a UK legit company. Placed an order no confirmation, waited a month, no delivery, company email address bouncing back all emails as undeliverable, contacted them using telephon... Se mer

Betygsatt 1 av 5 stjärnor

I have been lied to continuously.And it is not a uk site like advertised. The image I received is a poor quality. They changed my grey taby cat into a solid black cat. I tried to get in contact with t... Se mer

Betygsatt 5 av 5 stjärnor

Pleasantly surprised. After I ordered I saw these reviews and was not expecting much. First I emailed them to cancel, non-deliverable. A few days later they emailed my order was shipping. I re... Se mer

1,8

Dålig

TrustScore 2 av 5

24 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

SCAM

Was so annoyed to find out it was a Chinese company after ordering. Looks legit with a UK number and email but don't be fooled. I ordered a paint by numbers set on 21st December and it has still not arrived. No tracking info or confirmation email. DO NOT USE

21 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I have been lied to continuously

I have been lied to continuously.And it is not a uk site like advertised. The image I received is a poor quality. They changed my grey taby cat into a solid black cat. I tried to get in contact with them. They told me the image I received is of high standard and sent a photo of what they had apparently sent which is completely different to what I received.

30 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAM !

SCAM !!
This is not a UK legit company.
Placed an order no confirmation, waited a month, no delivery, company email address bouncing back all emails as undeliverable, contacted them using telephone number on website which was not a real number. I have had to raise a dispute with my bank to try and get my money back.

1 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Products clearly not coming from the UK…

Products clearly not coming from the UK even though the .uk website and +44 phone number give the impression that it is. Ordered this for a Christmas present on 6 December and it didn't arrive until 29 December. Didn't receive a tracking number for a couple of weeks which led me to a courier firm in China, it wasn't until a week or so later that this pointed to a Royal Mail tracking number, but still too late for Christmas. Sent a query, wasn't answered. The only saving grace was that I did receive a paint by numbers set, but do not use this company. The service is bad, the delivery takes weeks, not good enough.

31 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Chinese company masquerading as a UK…

Chinese company masquerading as a UK one. Wish I checked before ordering. No tracking information provided; took over three weeks to arrive. No idea if the painting or paints are any good or even if it’s the one that I bought because it arrived too late to be a gift as intended. Very poor.

27 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Pleasantly surprised

Pleasantly surprised. After I ordered I saw these reviews and was not expecting much. First I emailed them to cancel, non-deliverable. A few days later they emailed my order was shipping. I realized at this point they were coming from china and watched the tracking every day. Although it was slow I received my kits. Once I opened them I was very happy. Professionally done, they were everything I had hoped for.

Moral of the story, despite all the other posted negatives I had a very positive experience.

I do not know this company, I’m not paid by anyone and this is a real review.

14 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

nothing has arrived over 4 weeks now

nothing has arrived over 4 weeks now . i too should of read the reviews. cannot contact the company and although its masquarading as a uk company it is not . how can i get this company banned .???? as trading standards cant seem to do anything or want to . wanted to cancel order but impossible to get through . DO NOT USE

4 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not use this company!!!!

Didn't check the reviews for this company as my partner was sure it was where she had bought my favorite portrait from.

Only after ordering I noticed there was a previous order from 2023 that never arrived which I appreciate I can't dispute now.

Ordered a personalised pbn on the 4th June. Since I have had repeated emails asking me to confirm my review. You cannot reply to the emails, you cannot call the number. I went direct to the contact me section on their site, they replied the first time then went back to sending me the same email over and over.

I want my £45 back!!! 🤬🤬🤬

4 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid avoid avoid

The website glitched and placed an order twice. I’ve tried to call the company and also email them. The number provided doesn’t even ring and all of my emails have bounced back to my inbox as undeliverable. Seems like a massive scam company to me. Will be furious if I don’t receive any correspondence/ a refund for the duplicate order made.

28 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not use them.

Do not use them.
I recently placed an order with a company, but unfortunately, it did not arrive. The phone and email address provided by the company are not working. I am not sure how to get refund . Looks like scam.

26 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Delivered the wrong canvas

Delivered the wrong canvas and there is no response to the support message. Phone number and email do not connect. Will be applying to the credit card for a refund.

22 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scammers!! Avoid at all costs

Scammers, be aware!! Bought a paint by numbers on 6th of November, they sent wrong colour paint and the paint itself was poor detailing.
They’ve ghosted me for weeks and now they don’t want to refund.
Awful customer service and once you paid them, this is it. Bye bye!!
Be aware!!

6 november 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Packaging and presentation

Order received in a jiffy bag canvas rolled up with an elastic band with paints shoved down the side in a plastic bag. Despatched from China despite UK email address. Had I known I would not have ordered.

7 augusti 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful customer service

It is a company from China which is not stated anywhere on the website

I bought a painting to do for a gift and some of the numbers are not printed on the canvas so I contacted them and asked for them to send me a blue print as it is of a persons face and quite a noticeable part missing so cannot do guess work they said they would send me it that was 3 days ago and I still haven’t had anything

3 augusti 2023
Omdöme utan inbjudan

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