Easy to use website. Prompt well packaged delivery. Great selection of Californian wines not always available else where in the UK. We had a slight issue with one bottle in our case. I contacted Paci... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Actually having the wine I wanted was great, as others were out of stock or thought they had it but they then disappointed and cancelled when they discovered they hadn’t got it. Delivery was on... Se mer
It was great to come across some America wines that aren't your everyday run of the mill wines offered in other commercial suppliers. We love American wines and it is amazing to have such a wonde... Se mer
Great selection of new things to try across a broad spectrum of price points. Sorted out minor delivery hiccup very efficiently. I will be using their service regularly.
Företaget har svarat
Företagsinformation
Skrivet av företaget
UK Wine shop specialised in the best American wines. Discover our wine selection from California and Oregon or get one of our wine subscriptions. We have wine that belongs on the table, and wine that will sit happily in your cellar!
Kontaktuppgifter
102 Islington High Street, N1 8EG, London, Storbritannien
- info@pacificwines.co.uk
- pacificwines.co.uk
4,7
Utmärkt
70 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great in person service and superb…
Great in person service and superb selection.
Good luck with the venture.
25 februari 2023
Omdöme utan inbjudan
Great company
Easy ordering online! Delivered the next day , great service!
Definitely use again
9 februari 2023
Very helpful suggestions for my budget.
6 februari 2023
Fabulous wine
Fabulous wine, fabulous service - what’s not to like? Seriously fantastic wine coupled with a fantastic service !
22 december 2022
Svar från Pacific Wines
Dear Vincent,
Happy New Year!
Thank you so much for your great review, this means a lot to the team.
Best wishes,
Pacific Wines
Very Good Indeed
Very Good - they only sell wines that are good. that in itself is a great reason to use PW - not to mention the rather simple but very good named date delivery.
23 december 2022
Svar från Pacific Wines
Dear Simon,
Thank you very much for the great feedback, this means a lot to us.
Best wishes,
Pacific Wines
Svar från Pacific Wines
Dear Jackie,
Thank you so much for the great feedback.
Have a great day.
Best wishes, Pacific Wines
Svar från Pacific Wines
Thank you so much for the great review. This means a lot to us. Enjoy the wine!
Best wishes,
Pacific Wines
First class customer service
Easy to use website. Prompt well packaged delivery. Great selection of Californian wines not always available else where in the UK. We had a slight issue with one bottle in our case. I contacted Pacific wines by e mail and a replacement bottle arrived the next day. It is not possible to have much better customer service.
My experience so far of using this company has been first class and I will be ordering again very soon
30 september 2022
Omdöme utan inbjudan
Svar från Pacific Wines
Thank you so much for the lovely feedback, this means a lot to us. We are really sorry about the issue with the bottle. We hope that you enjoyed the wine!
Best wishes,
Pacific Wines
Beware starting a subscription. Pacific wines take money after deliveries cancelled
I cancelled my order but Pacific Wines keep taking my money. Company is not responsive to emails and has no phone contact number. Very frustrating and they now owe me c.£250
8 november 2022
Omdöme utan inbjudan
Great Wines
Great choice of wines, excellent service and will definitely buy again, keep up the great work.
20 oktober 2022
Svar från Pacific Wines
Dear Robert,
Thank you so much for the great review, this means a lot to us.
We hope you will enjoy the wine!
Best wishes,
Pacific Wines
Easy website to use abd excellent…
Easy website to use and excellent delivery. Well packed bottles
11 oktober 2022
Svar från Pacific Wines
Dear Valerie,
Thank you so much for your great review. Enjoy your wine!
Best wishes,
Pacific Wines
1st time used the website
1st time used the website - We ordered x6 bottles of wine and paid for 6 - only 5 bottles arrived - there is no method of calling in person to explain - so I emailed immediately but so far have had no response - dr John Brennan
7 oktober 2022
Svar från Pacific Wines
Dear John,
We are really sorry for not getting back to you sooner. The bottle of wine got lost in the delivery process, and we have sent a new one (it will be with you tomorrow).
Once again, we are really sorry for the inconvenience caused.
Best wishes,
Pacific Wines
Excellent service
8 oktober 2022
Svar från Pacific Wines
Thank you so much for your great review Audrey.
Best wishes,
Pacific Wines
Svar från Pacific Wines
Thank you so much for your lovely review, this means a lot to us. Best wishes, Pacific Wines
Wonderful!!
Wonderful wine, fast delivery, could not fault this small business!! Don’t hesitate to give them a go xx
24 september 2022
Svar från Pacific Wines
Thank you so much for the lovely review Alice. As a small business, this means a lot. Have a great day.
Best wishes,
Pacific Wines
Great selection and very easy delivery…
Great selection and very easy delivery experience. The carrier selection meant I could easily schedule my delivery day and divert to a pick up point. Well packaged. Great experience.
16 september 2022
Svar från Pacific Wines
Thank you very much for the great feedback Nick. We are delighted that you enjoyed your experience with us. Have a great day.
Best wishes,
Pacific Wines
Efficiency quick despatch & delivery
Quick delivery, order arrived in great condition & packaging.
8 augusti 2022
Svar från Pacific Wines
Thank you very much for your positive feedback Angie.
Have a great day.
Best wishes,
Pacific Wines
A very good service thank you
30 juli 2022
Svar från Pacific Wines
Thank you very much for the great review.
Best wishes, Pacific Wines.
DAMAGED on delivery.
My premium californian syrah which was intended for the cellar arrived damaged. The Director of Pacific Wines Graham Gilbert made very little attempt to rectify the situation playing hard ball. This was to be my first of many wines from this company. Never again. I expect the Director to be rolling his eyes at this review and not giving too much notice of it. His emails were disappointing. As he said to me "I now consider this closed".
30 juli 2022
Svar från Pacific Wines
Dear Mark,
At Pacific Wines great customer service is our top priority. We are sorry that the bottle of wine you ordered arrived with cosmetic damage. As you are aware we offered you the opportunity to return the bottle for a full refund or exchange plus a £10 goodwill voucher. This offer remains on the table. It is not our policy however to offer retrospective discounts.
Kind regards,
Pacific Wines
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