Trajet entre CDG et l’aéroport de Beauvais très satisfaisant. Le chauffeur était réactif et professionnel, avec une communication claire. Malgré mes 4 minutes de retard, il m’a attendu sans au... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Qualche giorno prima del vostro arrivo possono decidere senza consultarvi di anticiparvi la navetta e se il vostro volo ritarda come spesso può capitare vi lasciano praticamente a piedi (ritardo di 15... Se mer
Montparnasse CdG avec beaucoup de valises. Prise en charge à l'heure prévue et bon prix. Très pratique. L'application en revanche pourrait être plus claire sur les conditions de changement d'horaires... Se mer
Företaget har svarat
Great transfer service. Driver was very polite and helpful. Pick up point was right at the exit of parking one. I wasn't sure where the pickup was, going around the parking. The driver rang on my phon... Se mer
Företagsinformation
Om Ozeroute
Skrivet av företaget
Ozeroute offers a comprehensive range of airport shuttles in Paris, France, providing an integrated solution to reach various destinations from/to Charles de Gaulle, Orly, or even Beauvais airports to your desired location.
Choose Your Ideal Airport Shuttle to Paris: 1. Economy Shuttle: This option provides fixed central stops. Travelers can easily reach their final destinations at a lower cost.
2. Private Transfer: Ensuring any journey, short or long, from door to door, this service offers a personalized and comfortable solution for travelers who prefer tranquility and convenience.
3. Premium Shuttle: Ozeroute's flagship product. This shuttle allows travelers to reach their hotels at a reasonable cost using shared door-to-door transfers. It offers an optimal balance of comfort, convenience, and financial accessibility.
Ozeroute also provides transfers to popular tourist sites such as Disneyland and Parc Astérix, ensuring travelers a hassle-free experience upon arrival in Paris. Whether for business trips, family vacations, or individual getaways, Ozeroute is committed to providing quality services that meet the needs of every traveler, with particular attention to efficiency, comfort, and customer satisfaction.
Our multilingual team is trained to offer exceptional service, ensuring smooth communication and personalized assistance throughout your journey. We strive to make your arrival in Paris as pleasant as possible, saving you from the hassles of public transport or expensive taxis.
Book your Airport Shuttle to Paris today and experience a smooth Parisian arrival!
Choose Your Ideal Airport Shuttle to Paris: 1. Economy Shuttle: This option provides fixed central stops. Travelers can easily reach their final destinations at a lower cost.
2. Private Transfer: Ensuring any journey, short or long, from door to door, this service offers a personalized and comfortable solution for travelers who prefer tranquility and convenience.
3. Premium Shuttle: Ozeroute's flagship product. This shuttle allows travelers to reach their hotels at a reasonable cost using shared door-to-door transfers. It offers an optimal balance of comfort, convenience, and financial accessibility.
Ozeroute also provides transfers to popular tourist sites such as Disneyland and Parc Astérix, ensuring travelers a hassle-free experience upon arrival in Paris. Whether for business trips, family vacations, or individual getaways, Ozeroute is committed to providing quality services that meet the needs of every traveler, with particular attention to efficiency, comfort, and customer satisfaction.
Our multilingual team is trained to offer exceptional service, ensuring smooth communication and personalized assistance throughout your journey. We strive to make your arrival in Paris as pleasant as possible, saving you from the hassles of public transport or expensive taxis.
Book your Airport Shuttle to Paris today and experience a smooth Parisian arrival!
Kontaktuppgifter
Frankrike
- ozeroute.com
4,1
Bra
109 omdömen
Har besvarat 83 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The flight was delayed and service adapted
The flight was delayed , and the service noticed me that the shuttle will also be 30min later. The driver is very polite and professional and the ride is comfortable. Will use again!
30 mars 2026
Omdöme utan inbjudan
Svar från Ozeroute
Thank you for sharing your experience! We know how stressful flight delays can be, so we always do our best to adapt and keep our passengers informed. We're glad you enjoyed the professional service and the comfortable ride. See you next time
Svar från Ozeroute
We really appreciate the review! Happy we could make your transfer smooth and stress-free. We look forward to welcoming you back on board soon! :)
Ottima ditta
Ottima ditta, autista gentile e molto competente nella guida dentro Parigi, ottimo TOP
27 mars 2026
Omdöme utan inbjudan
Svar från Ozeroute
Grazie mille! Siamo lieti che il servizio sia stato di suo gradimento. Sarà un piacere averla di nuovo a bordo per il suo prossimo spostamento a Parigi
Very nice ride
Very nice ride. On time and pleasant. Very kind driver. Highly recommended.
27 mars 2026
Omdöme utan inbjudan
Svar från Ozeroute
Thank you so much for your kind words! We’re thrilled to hear that you had a pleasant and timely journey with us. We take great pride in our team's kindness and professionalism. We look forward to seeing you again soon
Todo bien
Todo bien. El conducto bastante amable. El punto de recogida no es tan sencillo de encontrar, podrían añadir una ubicación. Durante el trayecto, bien en general, pero muy brusco en las frenadas y cambio de dirección
23 mars 2026
Omdöme utan inbjudan
Svar från Ozeroute
¡Muchas gracias por sus comentarios! Nos alegra saber que el trato fue amable. Tomamos muy buena nota de su sugerencia sobre el punto de recogida; vamos a trabajar en añadir indicaciones más claras. También hablaremos con el equipo sobre la conducción para garantizar viajes más suaves. ¡Gracias por ayudarnos a mejorar
Excellent service
Excellent service, friendly driver would highly recommend
19 mars 2026
Omdöme utan inbjudan
Svar från Ozeroute
We really appreciate your feedback! Happy to hear everything was excellent and that you felt well looked after. Thank you for choosing us and for recommending our services
great communication!
19 mars 2026
Omdöme utan inbjudan
Svar från Ozeroute
Thank you for the feedback! We’re thrilled you enjoyed the communication. We always strive for a 5-star experience, so we hope to make your next ride even better and earn that final star! Safe travels.
Pas terrible
Un retard de navette depuis mon hotel m'a fait arriver 2 minutes après l'heure officiel de départ du van. Le chauffeur ne me répondait pas par téléphone mais j'ai réussi à le trouver juste avant qu'il ne parte. Il était excessivement condescendant et très peu arrangeant mais a accepté que je monte toute de même à bord.
Le reste du trajet s'est mieux passé, il n'est pas méchant mais devrais être plus flexible et surtout plus responsable lorsqu'on essaie de le joindre.
Je ne recommanderai que si vous n'avez pas d'autres options pour vous rendre à votre destination.
12 mars 2026
Omdöme utan inbjudan
Svar från Ozeroute
Bonjour, merci d'avoir pris le temps de nous faire part de votre expérience. Nous sommes navrés d'apprendre que l'accueil n'a pas été à la hauteur de vos attentes. Si la ponctualité est essentielle pour le bon déroulement des trajets de tous nos passagers, cela n'excuse en rien un manque de courtoisie. Nous faisons un point avec le chauffeur concernant la communication par téléphone et l'accueil client pour que cela ne se reproduise plus. Nous espérons vous convaincre de notre qualité de service lors d'un prochain voyage
Excellent service.
8 mars 2026
Omdöme utan inbjudan
Svar från Ozeroute
Un grand merci pour ce retour ! Nous sommes ravis que notre service vous ait donné entière satisfaction. Au plaisir de vous revoir bientôt à bord d'Ozeroute
Driver was great
Driver was great, understanding, we enjoyed the trip very much, we arrived safe and without issues
3 mars 2026
Omdöme utan inbjudan
Svar från Ozeroute
We really appreciate your feedback! Providing a smooth, issue-free experience is exactly what we aim for. It’s great to know our driver’s understanding made your trip even more enjoyable. Safe travels and thank you for choosing us
Trajet annulé une heure avant le départ
J'ai réservé une place pour une navette allant de CDG à l'aéroport de Beauvais une semaine en avance. Une heure avant le départ, un mail m'indique que le voyage est annulé pour "raison d'exploitation". Aucune solution n'a été proposée. Un remboursement doit m'être versé sous 7 jours.
Je déconseille très fortement.
Edit du 07/03 : le remboursement prévu n'a toujours pas été effectué.
26 februari 2026
Omdöme utan inbjudan
Svar från Ozeroute
Bonjour, nous vous présentons nos excuses pour ce désagrément. Après vérification, une annulation si proche du départ semble très inhabituelle dans notre système, car nous mettons tout en œuvre pour prévenir nos passagers le plus tôt possible. Nous ne prenons cette décision que lorsque nous ne pouvons pas garantir la qualité de service requise.
Ne travaillant pas en affiliation avec nos concurrents, nous n'avons pas pu vous proposer d'alternative directe, bien que les options de transport soient nombreuses sur Paris. Cela n'excuse pas la gêne occasionnée et nous en sommes navrés.
Nos relevés confirment que votre remboursement a été effectué. Si vous l'avez bien reçu, auriez-vous la gentillesse de mettre à jour votre avis ? Dans le cas contraire, n'hésitez pas à nous envoyer un email pour que nous puissions vérifier l'état de la transaction immédiatement
This company service is amazing and…
This company service is amazing and very smooth especially the driver who drove us to airport. He is so nice, on time and the trip was very smooth.
26 februari 2026
Omdöme utan inbjudan
Svar från Ozeroute
We really appreciate your feedback! Happy to hear our driver was on time and made your journey pleasant. Thank you for choosing us, and we hope to see you for your next trip
Easy and Simple ride
Slight issue getting my booking confirmation, but just a lost email that was dealt with. Then very simple and easy ride.
26 februari 2026
Omdöme utan inbjudan
Svar från Ozeroute
We really appreciate your kind words! Happy to hear that despite the lost email, everything went well and you had a great experience with us. Thank you for choosing Ozeroute
The car was nice, the route was not clear
The car was nice, the driver was fast and I got to place on time. The only problem was that I was not informed that it will be stopping in Charle de Gaule which made me nervous that I may be late. It will be perfect if this information is also included so that the traveler can define how much time he/she needs to get to the airport. The rest was amazing.
25 februari 2026
Omdöme utan inbjudan
Svar från Ozeroute
We really appreciate your kind words about our driver and car! Sorry for the stress caused by the stop at CDG. We want our service to be as transparent as possible, so we will use your feedback to improve our communication regarding travel times and stops. We look forward to welcoming you back on board
The shuttle bus is on time and the…
The shuttle bus is on time and the driver is friendly and helpful.
23 februari 2026
Omdöme utan inbjudan
Svar från Ozeroute
We really appreciate your review! There’s nothing better than a friendly driver and a punctual ride. Thank you for choosing us for your transfer, and we look forward to welcoming you back on board
チケットに載ってる集合場所の写真が分かりづらい
チケットに載ってる集合場所の写真が分かりづらい。電話でなんとか待ってもらえたがピンを立てたマップと写真を載せるべきだ。
19 februari 2026
Omdöme utan inbjudan
Svar från Ozeroute
この度はご利用いただき、誠にありがとうございました。また、集合場所の写真が分かりづらかったとのこと、ご不便をおかけして申し訳ございません。Googleマップのピンや、より詳細な写真の掲載は非常に重要な改善点だと認識しております。お客様の貴重なご意見をシステム改善に活かさせていただきます。またのご利用を心よりお待ちしております。
Svar från Ozeroute
Thank you for your feedback. We're glad to hear you had a very good trip and that everything was on time. Punctuality is a top priority for us. We look forward to seeing you again
Scammers - truffatori
Scammers, both of my Beauvais-Parigi Centre Paris transfers (round trip) were cancelled two days before the transfer. No explanation, no communication possible (no one answers the email address), no refund. Don't get scammed
Truffatori, entrambi i miei transfer parigi Beauvais-parigi centro (andata e ritorno) sono stati annullati due giorni prima del trasferimento. Nessuna spiegazione, nessuna comunicazione possibile (all'indirizzo email non risponde nessuno), nessun rimborso. Non fatevi truffare
30 januari 2026
Omdöme utan inbjudan
Svar från Ozeroute
Ci scusiamo sinceramente. Non siamo truffatori; il rimborso è stato emesso e dovrebbe apparire sul suo conto tra pochi giorni. Se ha ancora dubbi, la preghiamo di scriverci a [ton adresse mail] e le invieremo immediatamente la ricevuta bancaria. La vostra soddisfactione è la nostra priorità.
Do not expect a refund…SCAM
I wish I looked at the many many negative reviews about this company. I’ve been trying for 2 weeks now to cancel my booking that is due in 3 weeks.
I’ve contacted them using the email reservation they provided, WhatsApp and Facebook to no avail. They state you can cancel 1 day before the reservation but good luck trying to do this as they do not reply. I feel bad for the people who have to contact them urgently about a booking.
Do not try to save yourself a few euros by using this company, pay extra and use a well known transfer company. I will be issuing a bank charge back soon to retrieve my money.
15 januari 2026
Omdöme utan inbjudan
Svar från Ozeroute
Hello, we sincerely apologize for the lack of response. We are currently dealing with a high volume of requests, which has caused a delay in our communications. Please be assured that we respect our cancellation policy: if your trip is in 3 weeks, you are fully entitled to a refund. We have just prioritized your request. Please check your emails (including spam), as you should receive a confirmation of your cancellation and refund shortly. We are committed to improving our responsiveness
Svar från Ozeroute
Grazie per le 5 stelle! Sapere che ha avuto un'esperienza eccellente è la nostra più grande soddisfazione. A presto per il suo prossimo trasferimento
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