Three star rating combines customer service (-) and product quality (+)
The single star rating does not relate to the quality of the shirts ordered, but represents the fact the shirts have not been delivered but, most probably, not even been dispatched yet one week after they were ordered, which would fit the tracking information provided by Royal Mail (sender preparing parcel). Adding insult to injury, Oxfordshirt now allege the parcel was returned to them by Royal Mail because the address was incomplete. This in spite of the fact that their order confirmation presents the correct and in all respects complete address. Poor show.
On a positive note, the shirts were eventually dispatched and delivered. The fabric is soft on the skin, and bith size and fit (based on the size chart provided on their website) are perfect. The quality of their product cannot be faulted.








