OVGC Payments Omdömen 

12
TrustScore 4 av 5

4,0

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Företagsinformation


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

12 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

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4,0

Alla omdömen

(12)

12 omdömen under de senaste 12 månaderna

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Betygsatt 4 av 5 stjärnor

They onboarded me fast I needed a fast…

They onboarded me fast I needed a fast track because my old payment platform started taking big security deposits thus making it unsustainable for business to be conducted to the highest order, this platform offer pretty fast payouts and fee is fair, go with them if you value your business

31 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

⚠️ PLEASE READ BEFORE USING THIS COMPANY…

⚠️ PLEASE READ BEFORE USING THIS COMPANY ⚠️

It took me only three days to realise that something was seriously wrong with this payment processor.

During those three days:

- Approximately €220 in sales
- Two chargebacks
- €70 in chargeback fees
- No access to my funds

Customers contacted me to report that they had been charged twice for the same purchase. The duplicate payment was not clearly visible to me as the merchant, so I did not know it had happened until customers complained.

Some customers understandably disputed the duplicate charges. Despite the company acknowledging that duplicate payments had occurred, I was still charged €35 for each chargeback.

I received several support tickets from different customers reporting the same issue. Based on my experience, this was not simply one confused customer or one isolated payment problem.

The company also accepted payments from sources that appeared to carry a higher chargeback risk. Combined with the duplicate-payment issue, this left me dealing with unhappy customers, chargebacks and additional fees.

ONE-MONTH UPDATE

One month later, I still have not received any payout. Not a single penny has reached my wallet.

Because businesses in my industry have limited options for accepting card payments, I offered the company a straightforward solution: release the funds owed to me, and I would consider continuing to process card payments through its platform.

They refused to release the payout.

The two chargebacks being used against my account resulted from customers reporting that they had been charged twice. From my perspective, I am being financially penalised for a payment-processing problem that I did not cause and could not initially see.

My communication with a representative using the name OvGTony was also extremely poor. I found the responses rude, dismissive and unprofessional. My concerns were not handled with the level of respect or accountability I would expect from a company holding customer and merchant funds.

After one month, my experience remains:

- No payout
- No satisfactory resolution
- Chargeback fees linked to reported duplicate charges
- Poor communication
- No meaningful accountability

I have also seen people publicly promoting this company. I strongly recommend that potential merchants do not rely solely on promotional posts or comments. Research the company carefully, read independent reviews and make sure you fully understand its payout, reserve and chargeback policies before processing any money.

Based entirely on my own experience, I would not recommend this company and would advise others to proceed with extreme caution.

15 juni 2026
Omdöme utan inbjudan
Logotyp för OVGC Payments

Svar från OVGC Payments

We take all feedback seriously, but this review omits important context and contains several misleading statements

First, the chargebacks referenced were not created by OVGC Payments. Chargebacks are initiated by the cardholder through their issuing bank. As with every legitimate payment processor, when a chargeback is received, we are charged a dispute fee by our acquiring bank and the card schemes. Those fees are industry standard and are passed through to the merchant. This is standard practice across virtually all card processors, not a policy unique to OVGC Payments.

Regarding the reported duplicate charges, we investigated every report raised with us. Payment processing involves multiple parties, including issuing banks, card networks, acquiring banks and merchants. Duplicate authorisations or duplicate customer actions can occur for a variety of reasons, and it is inaccurate to conclude that every duplicate payment originated from our platform.

The review also states that no payout was received after one month. What is omitted is that the merchant stopped processing shortly after onboarding while the account was subject to active chargebacks and review. Payouts are governed by our Merchant Terms and are dependent on risk, reserves, outstanding liabilities and ongoing account activity. These policies exist to protect both merchants and the payment ecosystem.

We also made numerous attempts to communicate with this merchant through multiple channels in an effort to resolve the matter. Unfortunately, those attempts were not successful. Since then, the merchant's website, gcaimx.net, has also gone offline. If anyone would like evidence supporting the statements in this response, they are welcome to contact "ovgctony" on Discord, and we will gladly provide the relevant communication records where appropriate.

We encourage prospective merchants to judge us by our overall track record rather than a single review. Thousands of payouts have been processed successfully, and many merchants have scaled their businesses with us without issue. Chargebacks are an unfortunate reality of card payments, particularly for digital goods, but they are handled in accordance with card scheme rules and our published terms, just as any legitimate payment processor would.

We remain committed to resolving merchant concerns fairly, professionally and transparently.

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service! They resolved my issue much faster than I expected. The support team responded quickly, kept me informed throughout the process, and handled everything professionally. I’m very satisfied with the experience and would definitely recommend OVGC Payments. Thank you for the outstanding support!

5 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Recommend to everyone

I've been using OVGC Payments for about a month now, and I honestly haven't had a single issue. No funds have been put on hold, payouts have always arrived on time, and the fees are the lowest I've seen from a payment processor that doesn't require KYC.

I was skeptical at first, but after using it, I'm genuinely impressed. If you're a seller looking to accept card payments and increase your sales, I'd definitely recommend giving OVGC Payments a try.

1 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very helpful and quick

This guy helped me sm when the seller was giving me problems he offered a refund if the seller wasny going to give me my product until he did. Very helpful and quick in response. hes cool af

1 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I should have trusted my instincts

I should have trusted my instincts. After doing further research, I discovered that this website appears to be connected to SellHub.io and seems to be operating under a new brand. Unfortunately, I previously lost funds with SellHub.io, and I have now experienced the same issue again.

I am currently owed over $9,000 and have been unable to recover my funds or receive a satisfactory resolution. Based on my experience, I strongly advise others to proceed with caution.

I also intend to raise my concerns with PaySky regarding this merchant and the nature of the products being sold.

6 juni 2026
Omdöme utan inbjudan
Logotyp för OVGC Payments

Svar från OVGC Payments

Thank you for sharing your experience. We take all feedback seriously and want to address the points raised directly.

OVGC Payments is an independent company and is not owned, operated, or affiliated with SellHub.io in any capacity. Prior to launching publicly, we provided payment processing services to SellHub as a merchant client, a commercial arrangement that has since concluded. We have no shared ownership, management, or financial relationship with that platform.

Regarding the funds you mention being owed, we are not aware of any outstanding balance under your account with OVGC Payments. If you believe funds are owed to you we strongly encourage you to contact our support team directly with your account details and transaction references so we can investigate and resolve this properly. We are committed to ensuring every merchant receives what they are owed in accordance with our Terms of Service.

We welcome the opportunity to resolve this directly and transparently.

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