The engineer was punctual and worked continuously from the moment he crossed the threshold. No stops for drinks or toilet breaks. All completed in two hours. The cooker is gleaming. We are especially... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
The engineer was punctual and worked continuously from the moment he crossed the threshold. No stops for drinks or toilet breaks. All completed in two hours. The cooker is gleaming. We are especially... Se mer
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Booking very easy. Knowledgeable about our oven and awkward door features. Telephone call on day to notify of arrival time. Gentleman arrived very quickly. Pleasant helpful. Oven and extractor fan cle... Se mer
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Sadly after a number of cancellations and rebooks by yourselves we were doubting whether anybody would turn up……..the five stars are for Logan, your cleaner who turned up with a smile on his face and... Se mer
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Diabolical customer service alert!!!! Booked to have my oven cleaned and paid the deposit but Could not agree on a date that suited me so decided to cancel. I've been chasing the deposit for over... Se mer
Experts in deep oven cleaning, we get rid of built-up soot and grease in hard to reach places missed by everyday cleaning. You can relax and leave the cleaning to us, with Oven Support you get an exceptional oven cleaning service. We use the most effective and innovative oven cleaning techniques to keep your oven sparkling and working longer. Specialists in electric oven cleaning, gas oven cleaning and range oven cleaning, we also clean other kitchen appliances such as microwaves, extractor fans and barbecues.
Unit 21A The Business Centre, B97 6HA, Redditch, Storbritannien
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Richard did an amazing job cleaning our oven, looks as good as new and in no time at all! Would 100% recommend him to anyone

Svar från Ovensupport LTD
Jose was brilliant made a wonderful job, my cooker now looks brand new. What a lovely respectful friendly man. Thank you. I will definitely be recommending you.

Svar från Ovensupport LTD
Great oven clean, very impressed and would use again! Thank you 😊

Svar från Ovensupport LTD
Very quick and efficient both for booking and then executing

Svar från Ovensupport LTD
Booked oven support to clean my oven. Took day of work, was told on day of appointment that the guys van did not work and I had to rebook. Rebooked, took day off work, on the day was told that he was running late, then told current job had taken too long and traffic was busy, roads were very quiet in Aberdeen that day.
Third appointment and third day off work, appointment 11am. Called Oven Support at 1pm, told guy would be there at 2pm. 3pm, apparently a family emergency and job cancelled again. After 3 cancellations and 3 days lost pay I asked for my money back..... that was 10 days ago, still waiting for my money.

Svar från Ovensupport LTD
Had a great experience. They were very communicative about when they would arrive. Jose who cleaned our oven was very friendly and pleasant and he did a fabulous and quick job! Would use again!

Svar från Ovensupport LTD
Jose arrived exactly at the time stated. He did a fab job. Jose was extermely polite and proffessional. 10/10 to him.

Svar från Ovensupport LTD
The man who came was friendly and helpful. He did a great job and I will be using the company again.

Svar från Ovensupport LTD
Ash from GU4 did an outstanding job — the oven looks as good as new! I would highly recommend his services. He was also very friendly and took the time to explain useful tips on how to maintain the oven going forward, which was greatly appreciated. A thoroughly professional and helpful experience.

Svar från Ovensupport LTD
Excellent service ! Very happy and the young man that cleaned my oven was very polite

Svar från Ovensupport LTD
ASH GU4 a very friendly guy arrived today to clean our oven and extractor fan. He did a great job in very quick time. I would highly recommend this company.

Svar från Ovensupport LTD
Great service from Richard. Phoned to say what time that he would arrive, and was on time. The oven now looks like it did when new. I would certainly be using again . Very pleasant gentleman.

Svar från Ovensupport LTD
The guy Jamie came on time was very professional and did a fantastic clean. I honestly can not fault them and they will definitely be called back when needed. Thank you.

Svar från Ovensupport LTD
Very friendly and professional, explained everything they were able to do

Svar från Ovensupport LTD
Great service professional clean by Jason.

Svar från Ovensupport LTD
Called 15mins before arriving.
Great job, oven looks brand new! Would recommend and will definitely rebook. Thanks

Svar från Ovensupport LTD
DO NOT PAY FULL AMOUNT UP FRONT! Make sure you book a whole day off for the company to send someone at their own convenience even though you get a choice to book the appointment in advance and they take a deposit to confirm the date and time 🙄 waste of time as they just change time slot to please them anyway.
So the company rang day before to confirm time slot of 9-12 asking if I required further services and wanted to pay complete balance, to which I didn't thankfully.
Only to call customer services the next day and no answer so I called sales and they answered the phone straightaway! Spoke with someone called Jade at 11.30 and be told they have no record of this phone call day previously to which the agent was called Emma and just be told it's been moved to 1-4pm and the cleaner will be in touch cause that how they work in this company. So, I said I want a refund as I have plans this afternoon so she transferred me to customer service and I then spoke to someone else called Jade.
I told her what had happened and I had made plans on the afternoon so they the offered to re-book for another day! As the cleaner is half way through another clean and nothing they can do about it. The cheek of it!
So when I requested a refund she said am I sure I can't do another day? Yes, I could have but as they are UNRELIABLE, was I expected to make sure I had the whole day available just incase they decided to move the time slot again and clean a single oven.
So Jade said she would put a note on my file for the accounts team to give me a refund and should take 14 days.
Poor service from sales and customer service team.

Svar från Ovensupport LTD
I was concerned after reading some reviews and had I read them before booking I would not have booked. However, I would definitely use the company again, I was kept updated on the day of the clean. Jamie did a super job cleaning the oven, hob and extractor fan, all which hadn't been thoroughly in 5 years, everything came out spotless.

Svar från Ovensupport LTD
The two guys who came today were sooooooo professional and lovely to talk too, really understanding of my circumstances in not being able to clean it myself. I'll definitely get it done more often now to keep it sparkling 🙏😊

Svar från Ovensupport LTD
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