Oval Renewables Omdömen 61

During 2024, I decided to proceed with the purchase of an EV. As I would need a charger, I contacted Oval regarding the installation, and they confirmed that a slot would be available in March, which prompted discussions about the design. I prepared an initial document detailing my requirements not just for the EV charger but also for solar panels and home battery installation as both required cabling across our garden. I included the current installation at my home, including photos of the consumer unit, meter box and the locations where I would like things installed. Sam made an initial call to discuss options and Alex subsequently created a detailed proposal pack containing substantial information about why each component was chosen, the recommended specifications, and how everything would work together. The pack also included all the relevant datasheets and product literature. Following receipt of the proposal, Oval Renewables provided a walkthrough and gladly answered any questions. They recognise that it is a significant investment, so it must fully meet the requirements while remaining within budget. They are willing to adapt designs or suggest solutions for an initial build that could be expanded in the future, ensuring that the budget is not exceeded, along with indicative costs for those expansions. During this process, Sam visited to conduct the site survey and continued to address my questions, explaining the build process, including obtaining DNO approval, adhering to MCS regulations, and the recent PAS63100, which includes upgrading smoke alarms. For us, this was excellent timing as our current alarms were over 10 years old and required replacement. There was no straightforward head replacement available, so I had already begun exploring options. I was also looking to expand coverage, as three interlinked alarms were insufficient for a large house.
Overall, the design process proved to be very efficient, instilling confidence that the build would proceed just as efficiently. Once the contract was signed, I was kept fully informed about the progress on the DNO application and paid the initial deposit which is fully protected via HIES. As other projects had finished ahead of schedule, I was offered a slot a week earlier than initially planned, which I happily accepted.
On the Friday before the start of the build, the scaffolders that Oval had appointed arrived, and happily accommodated my request for access via the garden gate to be maintained.
Dean and Josh arrived on Monday lunchtime and quickly set about preparations for work and made good progress on the EV charger and initial cabling as well as marking out the two roofs ready for the panels to be installed.
Sam arrived on Tuesday along with Craig from Gifford’s Electrical, so the project made good progress.
This was a large project involving panels on two roofs, a large MyEnergi Libbi battery, SolarEdge inverter and optimisers, fourteen 440W Perlight Delta Pro matt black panels with SolaSkirt and a significant amount of trenchwork, garage consumer unit, external consumer unit, seven smoke alarms and gateway, EICR and network cabling. As the weather was not good, the ground was solid, so it slowed the process down. To help with the trenchwork, Oval asked (Mighty) Mike from East Renewables to assist. Mike did an excellent job, allowing the project to proceed.
The project took a few more days than planned. However, as it started a week earlier than initially planned, it was still completed ahead of the date expected.
The onsite team were amazing and efficient, ensuring that any disruption and mess was minimised and that everywhere was kept clean and organised.
Once the system was complete, Dean talked me through each component and ensured that I managed to configure the MyEnergi and SolarEdge apps. There were only a small number of minor snags, for which the aftercare of Oval Renewables shines through, with rapid resolution.
I have now received both the DNO approval letter and the MCS certificate, so currently in the process of getting set up for export, just in time for summer.
A big thank you to the whole Oval Renewables team, including Jessica and David, for the administration work, Sam and Alex for a very good design capable of future expansion, Dean, Josh, Sam, Craig (Gifford Electricals) and Mike (East Renewables) for amazing on-site work during challenging weather conditions.
In summary, if you are looking for a cheap solar and battery installer, do not bother with Oval Renewables. If you are looking for a well-designed, clean build using quality components and a reliable system with good aftercare that future purchasers of your house will also appreciate, then definitely talk to Sam and the team.

We used a different company a couple of years ago to fit a solar battery to an existing Solar PV installation. When we needed to get an upgraded generation meter, we were completely ignored and fobbed off by the previous company. Found Oval Renewables and wished we'd used them originally. A local company who respond quickly and helpfully. In the space of a couple of weeks we had agreed a price for the job, and Sam and Jess had helpfully checked a couple of things in advance to make sure it went OK on the day. The guys doing the install were on time, polite, helpful and got the job done in good time with no fuss, as well as being very helpful to make sure we had all the info we needed. When the day comes to improve further our renewable installation and/or join the world of EV car charging, we'll be in touch again with Oval Renewables and would not hesitate to recommend them.

Great communication from the start. Sam's initial visit was thorough and involved a really detailed discussion of what i wanted to achieve and what Oval could realistically supply. A 400 yr old house is not ready for plug and play! The communication and frank realistic /chats were reassuring. Oval took charge of everything including finding me a great roofer. The install went like clockwork for me. Ii was able to continue working from home throughout with minimal interruption. The thorough pre-planning and bringing together of all of the trades by Oval meant that the install including a new roof finished a week early- all in time for me to sample peak autumn sun hours / generation during the 3 weeks that followed. Even the winter gloom is providing most of my day time electric needs and giving some charge to the battery during the day. I love the system and am so happy with the service throughout. Solar, battery, fire alarms and whole-house power backup- all fab. Of course getting used to it all will take time but that's part of the fun.

Oval renewables were professional from my very first enquiry. Sam came back to us very quickly and visited our home, he explained what we needed to get our solar panels up and running and spent time ensuring we understood.
The fitters were exceptional again explaining everything as they went along and very clean and tidy whilst fitting new smoke alarms in the house.
The after care and communication from David has been helpful and in a language I could understand e.g not all jargon like other companies.
I would highly recommend Oval Renewables

Great, clean and efficient workers, Dean and Oliver were easy to approach and could answer any questions on the day of installation.

Got in touch for some advice after having the system (solar + battery) in place for just over 1.5 years. Quick response!
Over the past year-and-a-half the system has worked flawlessly, producing enough solar energy in the summer and allowing us to charge the battery off-peak to run our heat pump in the winter.
Oval have done a great job with the install, came back to upgrade the inverter when an issue was identified (by them -- we didn't know). The quality of the work and completeness of the paperwork have meant trouble-free operation and no issues with getting export tariff set up.
Would highly recommend, and will use again if/when we move!

Once again, big thanks to Sam and his team for getting extra panels up on the dormer. And they went out of their way to clean all the panels and roof...Also thank you for swapping the bird protection at no extra cost (loving the Stroopwafels!)
Would definitely recommend Oval to anyone looking to get solar panels installed...

Superb solar, battery and EV charger install. Oval team very friendly and workmanship is second to none. Waited 12 Months for Oval to carry out the install and I am glad I did.

What can I can say but a fantastic service from Oval Renewables from design stage to completion! I would highly recommend them.

Their customer service was excellent and happy to accommodate my constant design changes until we had the perfect setup within my budget requirements.

The workmenship was equally as good as their customer service with thought and care being put into the install. The staff were happy to walk me through and seek my thoughts about where the cabling and equipment was to be laid out.

Following the install, I was invited to download the SolarEdge App and this was fully explained to me and any questions I had were answered.

Moreover, a Handover Pack was given with all the information I needed about my Solar Panels, Battery storage and Backup supply. This was supplied with the MCS Certificate and DNO approval letter which you will need to hand to your electricity supplier for any export.

Overall, I am extremely happy with service I received from Sam and his team and would happily use them again.

I have known of Oval renewables and Sam and his team for some 6 years now. Sam was responsible for commissioning my solar/battery system in France. Since then we have moved back to the UK and asked the Oval team to provide solar, battery, backup and car charging solution for our Cambridgeshire home.

The team arrive as agreed, did the install and commissioning and where a pleasure to have around the house. Since then the office team have helped us set up our Octopus Feed in tariff and we are now waiting for that to start.

Carol and I trust Sam and the Oval team, would definitely use them again as we know a quality solution and supplier when we see one.

Thanks guys

Oval provided excellent customer service throughout the lifecycle of my SolarEdge solar and battery project. I had a lot of questions prior to implementation. My queries were answered with clear explanations and recommendations as I talked through my expected use case(s) and modified the design accordingly. During implementation the crew onsite were polite, tidy and proud of their smart looking solution. They weren’t only interested in getting the solution working technically. They paid great attention to the detail of how they were doing it and agreed options with me throughout the whole process.

My questions continued throughout installation as I was learning more each day during implementation. If I had queries or wanted to have the layout of equipment positioned in a slightly different manner for my own personal practical reasons, the crew were happy to discuss and alter/oblige where it was agreed logical to do so. I didn’t feel as though I was bothering them and discussions were always welcome to aid the learning process. My solution included the SolarEdge Home Backup Interface. A new faster switch over feature had recently been released by SolarEdge, but it wasn’t working as expected upon testing. Oval spoke onsite with a SolarEdge support engineer while I was present. A fix was provided and successfully tested there and then. In the weeks following the implementation I had further queries related to the SolarEdge App and possible bugs with visual aids/monitoring in the SolarEdge software. Oval have helped me understand how best to use the software interface available and raised tickets with SolarEdge for support of any software anomalies.

I see customer service as the most important factor when embarking on a project like this because the technology and software for such solutions are continually evolving and the introduction of Smart Tariffs by energy suppliers are in their infancy. I wanted a partnership that would help me when things don’t always go right, even when issues are outside of Oval’s immediate control. In my experience Oval are a company that will match the attention to detail and effort you yourself research for your investment. I recommend Oval because they understand that a successful solar solution is not just about the technology, the software or the energy supplier’s tariff. The level of success and quickest return on investment depends on a best fit between your own use case scenarios, and how the technology can be controlled to maximise efficiencies with the energy supplier tariff you wish to use. Oval acted like a partner and true team player in helping me achieve this.

I came across Oval Renewables via a series of YouTube videos. They came across as extremely knowledgeable and professional in the videos and I noted that they were located in the York area.

We moved to our new house 14 months ago and had been exploring options for renewable solutions. We were restricted by the local planning authority to only up to 5 solar panels on the Car Port (we are Grade 2 listed).

The sales team of Nick and Sam were excellent, providing excellent, well structured advice on the various options. We received an initial quote following a remote survey by Nick. Once we had amended the spec to suit, Sam came out to do a detailed survey. This exposed a couple of challenges that resulted in further design and spec changes. They were very happy to amend the design to meet the financial envelope that we had and were not in any way pushy. They also pointed out an earthing problem with another system which they fixed as part of the install. We ended up with 4 panels on the car port roof, an Alpha smile battery with integrated inverter and an upgraded electrical system pre-prepared to add an electric car charger in the next 12-24 months.

We were able to show a bit of flexibility in our ability to accommodate them when they had capacity to fit the system at short notice and they in turn offered us an element of flexibility in terms of scaling of the design which we hugely appreciated.

In terms of delivery, the team were polite, punctual and clearly highly skilled. There work was extremely neat and to the correct specifications etc. The on-site team had outstanding customer service skills and were a pleasure to have around the house throughout.

We are delighted with the system, the after care has been thorough and the whole experience has been really easy. The only caveat I would make is that they are so popular that it does take some time to work your way through their waiting list. I fully intend to use them for further upgrades and can provide an unconditional recommendation. They are simply outstanding.

I first encountered Oval Renewables in January 2022 after solar panels installed by another company developed a fault. The original installers showed no interest in helping me. In contrast, Sam from Oval was extremely helpful, being honest from the start about what may need to be done and making suggestions about the best way forward. The fault turned out to be very difficult to pin down and we ended up having to replace the whole array. From start to finish the team were very professional, there was no sales pressure and the men were pleasant, knowledgeable and tidy and always arrived on time.

During the following 2 years I engaged Oval to fit a storage battery, a replacement solar diverter, a car charger, extra solar panels and most recently an additional battery module, and without exception I have always been happy with their work. They are not the cheapest, but only install quality products and this is backed up with excellent advice and after sales service if needed. They have become the standard by which I judge the performance of other tradesman and companies.

It is easy to be impressed with a firm when they install something and everything goes to plan. The real test comes when there are problems. Much of this technology is fairly new and it is not surprising that I have needed help with technical problems on several occasions. None of these issues were caused by anything Oval had done, but they are always happy to help and do their best to fix things as quickly as possible. It is clear that they pride themselves in looking after their customers and their frustration if 3rd parties are slow to respond is obvious. They welcome suggestions and constructive criticism and are keen to improve their already excellent service.

I would not hesitate to recommend Oval Renewables to anyone interested in this type of technology.

From initial inquiry to installation the Oval team were very helpful, friendly and professional.
I would highly recommend Oval Renewables to anyone who is looking to install solar panels and batteries.

Definitely a company to recommend if you're looking for a top quality solar and battery setup that is installed with care and attention to detail. Helpful, polite, friendly and hardworking engineers all backed up with a supportive back office who are only a phone call or email away to answer any questions or queries you may have before, during and after the installation.
Examples of the extra care taken was engineers Bill and Michael who went and purchased some plastic sheeting to cover over my garage queen car so it would not get dust on it during installation. Plus Nick in the office who has happily answered or gone and found out the answers to my many sometimes quite technical questions about the inner workings of some of the equipment.

The best of the best - there is no one harder working or more honest than Sam and his team at Oval.

This company will be huge one day and is built entirely on a high standard of morales and dedication, you will not be disappointed you took my advice and use Oval, because if you use them once, you will only trust them and them alone to fix and improve your home, time and time again.

Thank you Oval! ⚡️

The explanation on how the system works etc they did well too.

From a customer point of view, Oval Renewables are an excellent company.

I’ve no hesitation to recommend Oval Renewables to anyone, keep up the good work

From start to finish the job exceeded my expectations. Sam, Dean and Ahmed were great to work with. We had some of the hottest weather on record and these guys still completed the project on time. Any snags were quickly resolved. Sam is very prompt at answering any questions. The project was a very tricky to install an east-west system on a flat roof on an outbuilding 30 meters from the main house. I was most impressed with Sam where he would state if he did not know the answer to a question. He would come back with the right answer (not the quickest or often wrong answer).

I decided to go with Oval Renewables after looking at some of their online content. And it was the right choice! Like many solar installers there was a wait but in my mind it was worth it. Their attention to detail was first class and they ensured we have a system that fits our current and future needs including a few last minute changes. Since the install the system has worked without any issues and we were surprised with what we can generate even on a dull day. Sam, Jess, Dean and Nick thanks!

Great pre-work online to understand our needs and design a system to suit (2 x inverters AC coupled battery to work with our Zappi EV charger).

Sam called in a few weeks prior to the install for final checks to make sure the installation went smoothly.

Equipment has been installed with attention to detail by workmen who take pride in their trade. Highly professional approach with some items other installers consider optional (scaffolding, bird protection) are all in as part of the job.

Good support and follow-up to any questions as we get to know the system, but even in the dark North Pennine winter, the solar panels are already making energy and the battery is charging up overnight to keep us in cheap electricity through the day.