Purchased a generator from Outbox, the website says "shipped next day" but the delivery from Hunter Express (their delivery partner) has taken 15 days since I purchased, with no sign of the delivery.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The end to end process from purchase to deliver was very fluid and transparent with Outbax via their online portal. Value for money product and can’t wait to start the new 3.5KW Gentrax Inverter Gasol... Se mer
Företaget har svarat
Super quick delivery with tracking was great. No surprises. Pricing was comparable to other online stores and way under local store prices. Very well packaged ensured that even with the rough treatmen... Se mer
Företaget har svarat
Spent a lot of time looking at the right generator for myself, and everytime i visited the OUTBAX site there was someone there to talk to me and help me out plus the online purchase set up made an e... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We provide your camping and outdoor needs at consistently low prices, without compromising quality.
Kontaktuppgifter
Sydney, Australien
- 02 888 10 333
- support@outbax.com.au
- outbax.com.au
3,9
Bra
419 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service
Ease of ordering , follow up call to confirm specs, prompt delivery , value for money
11 september 2023
Svar från Outbax
Thanks for the review customer, we're happy to support you at any time :)
Svar från Outbax
Thank you for the wonderful review and for taking the time to share your feedback with Outbax.
Best battery best price
Great company to work with, fast delivery combined with competitive prices. This has just become my one stop battery shop 👊
7 september 2023
Svar från Outbax
Thank you for the 5-stars, Luke! Hope to see you again soon!
Good prompt service 👌
5 september 2023
Svar från Outbax
Hi Mark! Thank you again for taking the time to share your experience with us. We're grateful for customers like you.
Great experience
Service and communication has been outstanding. Delivery was very quick. Better than expected.
Haven’t been able to test the generator yet but if the experience so far is any indication, I’m pretty sure it’ll be good value
4 september 2023
Svar från Outbax
Thank you Chris! We really appreciate you taking the time to share your feedback.
Nice generator at a good price, but...
Nice generator at a good price. My only gripe is that I wish the manual and the generator had a note and a tag to say there was not enough oil in the engine to allow it to start. When I took the unit out of the box, I did not see the small flaps on the box had no oil printed on them (I know right) and that is where my problems started. Because I tilted the generator to get it out of the box, the small amount of oil in the motor covered the dip stick. I followed the start procedure and checked the dipstick which was covered in oil. After 2 hours of trying to start I noticed the oil light flicker and re-checked the oil level. After filling the sump I knew it would start and felt like a complete idiot when I saw the note on the box flap. The generator basically started itself after this... Please put a bright yellow tag on the generator handle that says NO OIL just like Honda do on their stationary engines and a big note in the manual as it is not there.
2 september 2023
Svar från Outbax
Thank you for sharing your review with us, Ted. Apologies on the inconvenience. To ensure that the engine is in tip top shape, there is a a small amount of oil when the gen-set set is delivered. We will share your suggestion to the supplier for future product improvements. Cheers!
Good service
Good service, the solar system came quickly. Haven’t had time to play with it yet but the packaging and quality are great!
30 augusti 2023
Svar från Outbax
Thanks so much for your review Gareth!
Svar från Outbax
Thanks for the review Tyler, we're happy to support you at any time :)
I ordered a solar panel online
I ordered a solar panel online, the item arrived in good time as it was shipped the same day. Great service, great price. Would definitely recommend
27 augusti 2023
Svar från Outbax
Thank you for the wonderful review and for taking the time to share your feedback with Outbax.
Svar från Outbax
Thank you for sharing your overall positive review, Jocelyn. Cheers!
Fantastic Service
We could not believe how quickly we received our generator, it arrived 2 days after we ordered it, fantastic service. Only reason were giving it 4 stars & not 5 stars is it's a little noisier than we expected.
20 augusti 2023
Omdöme utan inbjudan
Svar från Outbax
Thank you for sharing your positive experience with us, Sue. Brand new generators under run-in period generally will be a bit noisy but will definitely settle once the engines have adjusted. Let us know if you need further assistance. Cheers!
Svar från Outbax
Thank you for the 5-stars, Timothy! Hope to see you again soon!
Svar från Outbax
Hi Dale! Thank you again for taking the time to share your experience with us. We're grateful for customers like you.
Great service
Great service, quick reponse, ordered on Monday and arrived on Thursday into country Victoria. Item arrived as advertised, very happy.
3 augusti 2023
Omdöme utan inbjudan
Svar från Outbax
Thank you Christopher! We really appreciate you taking the time to share your feedback.
Svar från Outbax
Thanks so much for your review Adrian!
We put our order in on Sunday night and…
We put our order in on Sunday night and it arrived Tuesday morning. All in perfect condition
25 juli 2023
Omdöme utan inbjudan
Svar från Outbax
Thanks for taking the time to review Linda!
Svar från Outbax
Thanks for the review Wayne, we're happy to support you at any time :)
A happy camper
Happy with service and shipping you be hard pressed to fine a better deal anywhere
20 juli 2023
Omdöme utan inbjudan
Svar från Outbax
Thank you for the wonderful review and for taking the time to share your feedback with Outbax.
Fantastic all round
Fantastic price fast delivery and fantastic little generator.
20 juli 2023
Omdöme utan inbjudan
Svar från Outbax
Thank you for the 5-stars, Consumer! Hope to see you again soon!
2nd time customer
my second solar panel and controller purchase.
delivery early, package was knocked around ,
I have not opened yet.! ....
.customer service was helpful.
20 juli 2023
Svar från Outbax
Hi John! Thank you again for taking the time to share your experience with us. We're grateful for customers like you.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.