Arranging insurance for my granddaughter and had a problem with the website saying there was an error. A call to Charlie soon sorted the problem. I like the on screen ID so he can see what you have... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Disgraceful , lying and misselling of annual policies. If you return for more than 14 days two weeks to UK your insurance becomes invalid despite the fact you need cover abroad for less time.... Se mer
Företaget har svarat
Bradley was super helpful and explained how I can change my policy, causing me no stress!
Företaget har svarat
I used Outbacker for my solo travelling around Asia for 5months. I made two claims, which totalled around £600. I provided the details, and they only asked for some extra evidence on the second c... Se mer
Företagsinformation
Informationen kommer från olika externa källor
The Outbacker Travel Insurance product range has been designed to reduce the price of long haul and backpackers travel insurance without cutting down on the cover! We believe that you deserve to have a quality backpacking insurance policy to protect you on your travels, which is why our cover has been carefully constructed to provide you with specialised backpacker travel insurance that fits your travel needs.
Kontaktuppgifter
3,7
Medel
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The Wonderful Nicky
Nicky was clear and quick with actioning my request I can’t thank you enough for lifting this weight off my shoulders.
12 augusti 2024
Detail Change
Made a stupid mistake while filling in details taking out the policy, easily called and able to get details changed with no issues.
8 augusti 2024
Svar från Outbacker Insurance
Thank you for reviewing our services, we’ll pass your feedback onto Anca to let her know you are happy with the service she provided.
I also wanted to thank you on behalf of Outbacker for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
We wish you will have a great time during your trip.
How long you’re going for.
Easy steps, well priced, a lot included.
I would’ve liked to know more about extending the insurance.
31 juli 2024
Easy process to take out the insurance…
Easy process to take out the insurance and the cover looks good. It's also good value for what is covered. But the "taste of the pudding is in the eating". Will see how good this insurance if or when I come to claim.
29 juli 2024
All seemed quite straightforward to…
All seemed quite straightforward to purchase, covered what I wanted.
25 juni 2024
Great customer service
Susie was an extremely helpful member of staff, going out of her way to resolve the issue I had.
24 juni 2024
Mi Bombaaa
such an easy and simple website to navigate, made the experience so much better.
12 juni 2024
Perfect for young travellers!
Great services and at an affordable price. Everything was easy to understand and overall perfect for young travellers!
9 juni 2024
Spoke to a lovely lady on the phone…
Spoke to a lovely lady on the phone helped us book our insurance quick an easy
3 juni 2024
Decent
Didn’t take long to get through to a person instead of an automated response and never on hold for long. Also really helpful with getting exactly what I needed done
24 maj 2024
Svar från Outbacker Insurance
Thank you for reviewing our services, we’ll pass your feedback onto Roozbeh to let him know you are happy with the service he provided.
I also wanted to thank you on behalf of Outbacker for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
We wish you will have a great time during your trip.
Easy to extend policy and friendly…
Easy to extend policy and friendly customer service rep
23 maj 2024
Helpful and easy process to book travel insurance
Spoke with Muskaan today to help me with my travel insurance policy, she answered all questions I had, was professional, knowledgeable and friendly.
20 maj 2024
Svar från Outbacker Insurance
Thank you for reviewing our services, we’ll pass your feedback onto Muskaan to let her know you are happy with the service she provided.
I also wanted to thank you on behalf of Outbacker for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
We wish you will have a great time during your trip.
Great backpacker insurance on a one way ticket
I have yet to start my trip however having a few phone calls with their advisors have made the process very simple.
I am going travelling for 6 months + and purchased backpackers insurance through another company to then realise that it didn't cover you if you did not have a return flight booked. After calling Outbackers insurance they assured me I am fully covered without requiring a return flight having been booked and that I can extend it during my journey if needed.
So far great experience, would reccomend.
8 maj 2024
very easy second time used
8 maj 2024
Very easy to set up the insurance and…
Very easy to set up the insurance and very clear on what is covered.
3 maj 2024
so far so good hope i dont need to claim
23 mars 2024
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