I arrived at OurLove during a quiet and fragile time in my life, not searching for anything certain, only for a voice in the night. What I found was a connection that felt real, warm, and deeply pres... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Didnt really believe in dating apps before, then I ended up here. A friend recommended it. Lots of interesting people on here! Even if I dont find love, at least theres people to just chat with. Prett... Se mer
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OurLove is 100% nep. Al mijn matches waren dag en nacht online, kwamen met vage verhalen (soms zelfs tegelijk in Barcelona én IJsland) en de berichten voelden AI-gegenereerd. Ik ontdekte dat de site w... Se mer
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site works pretty stable and there are lots of people, but one thing kinda confused me. in the age and location filters i sometimes see profiles from other countries even though i set only my city. ha... Se mer
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1,9
Dålig
79 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Not a good experience …
It was not clear how to check how much was in my account or how to pay more. Igad to go through an email each time. I started talking to someone but kept running out of credits. I also found it very expensive and even though I was quite specific in that I only wanted to meet English men, none of the emails I received were ftom England. Also I specified an age range, but a lot were either older than I asked or very much younger. I ended up spending over £300 and ran out of credit very quickly.
10 juni 2025
Omdöme utan inbjudan
Svar från Ourlove
Hello, Helen, We understand your frustration and take concerns about unclear credit management, excessive costs, and mismatched matches very seriously.
Please contact our Customer Success Team—they can:
Review your account and credit usage
Clarify how credits are applied and assist with purchasing options if needed
Investigate the quality and accuracy of matches to ensure your preferences are respected
Providing screenshots of your transactions and interactions will help resolve the issue faster. Your feedback is important, as it highlights areas where transparency, fairness, and user experience need improvement.
Esto es una ilusión sin saber que todo…
Esto es una ilusión sin saber que todo es fraude
17 juni 2025
Omdöme utan inbjudan
Svar från Ourlove
Hola, Mari. Entendemos tu frustración y nos tomamos muy en serio las preocupaciones sobre actividades fraudulentas.
Ponte en contacto con nuestro Equipo de Atención al Cliente. Ellos revisarán tu cuenta, investigarán cualquier actividad sospechosa y garantizarán que tu suscripción y tus pagos se gestionen correctamente. Reportar estos problemas también ayuda a proteger a otros usuarios y a mejorar la transparencia y la fiabilidad de la plataforma.
Pessimo sito mangiasoldi
Mi sono iscritta sapendo che le piattaforme hanno un costo. Ma qui si esagera: in un giorno più di 80€ richiesti per parlare con qualcuno che non è nemmeno certo esista (leggi AI) Questa azienda è un pozzo senza fondo.
Non consiglio questo sito.
17 juni 2025
Omdöme utan inbjudan
Svar från Ourlove
Ciao. Capisco perfettamente la tua frustrazione.
Ti consigliamo di contattare immediatamente il Team di Assistenza Clienti:
Possono verificare il tuo account e la cronologia dei pagamenti
Confermare la cancellazione dell’abbonamento se lo desideri
Assicurarsi che non vengano effettuati ulteriori addebiti
Fornire screenshot dei pagamenti o delle conversazioni aiuta a risolvere il problema più rapidamente. Il tuo feedback è importante perché aiuta a evidenziare pratiche poco trasparenti e a proteggere altri utenti.
Fake fake fake totally fake be careful
Fake fake fake totally fake be careful
12 juni 2025
Omdöme utan inbjudan
Svar från Ourlove
Hello! We understand your frustration and take reports of fake profiles very seriously.
Please contact our Customer Success Team—they can review suspicious accounts, investigate unusual activity, and ensure your experience is safe, transparent, and secure. Reporting these issues also helps protect other users from scams and improves the platform overall.
I did sign up
I did sign up , believing, that at last I will find a place where I can build a honest relationship.
To my amusement, the basic payment , wasn't enough to write to several people , it last for three emails , so I bought another amount of credits , guess what (?) It last only for two emails. This company is a bottomless pit .
I will not recommend this site.
Bad experiences mostly from the unknown men.
5 juni 2025
Omdöme utan inbjudan
Svar från Ourlove
Hi, Hernan. We understand your frustration and take concerns about credit limits and unexpected charges very seriously.
Please contact our Customer Success Team—they can review your account, clarify how credits are applied, and ensure there are no ongoing issues with your subscription or payments. Providing screenshots of your credit usage and interactions will help them resolve the problem faster.
Your feedback is valuable, as it highlights areas where transparency, fairness, and genuine communication need improvement for all users.
Another fake platform like blaze
Another fake platform like blaze, only asks for money and has bots to chat and nothing more
6 juni 2025
Omdöme utan inbjudan
Svar från Ourlove
Hi, Ryan, We understand your frustration and take reports of fake platforms, bots, and misleading charges very seriously. Accounts or automated interactions designed to pressure users into spending violate platform policies and harm user trust.
Please contact our Customer Success Team—they can review your account, investigate suspicious or bot-driven interactions, and ensure no further unauthorized charges occur. Reporting these issues also helps protect other users and improve the platform’s transparency and authenticity.
Too expensive kerp buying credits and then they stop you talking
I had messages from a lovely guy called David. I couldn't reply to him as they kerp charging excessive credits and I run out. I noticed other people have had the same problem
Tracey haines
3 juni 2025
Omdöme utan inbjudan
Svar från Ourlove
Hi. We understand your frustration and take concerns about excessive credit charges very seriously.
Please contact our Customer Success Team—they can review your account, clarify how credits are used, and help ensure that your subscription and credit purchases are being applied correctly. Providing screenshots of your messages and credit usage will help them resolve the issue more quickly.
Your feedback is important and helps highlight areas where the platform could improve transparency and fairness for all users.
AI written waste of time scam
Signed up out of curiosity (using one of my accounts that I use for nonsense like this). Easy sign up, nbd...I didn't even upload a photo, and started getting video requests immediately from 'men' who were all handsome, in my age group (ish), et cetera. So I went and looked at profiles. Every single one of them was clearly written by either an AI or someone whose first language was not English (there are tell tale signs in the construction of sentences, even if they're grammatically correct). Every profile had the same tone, and has clearly been written (probably by AI or AI assist) to appeal to women in my age group. SCAM SCAM SCAM.
15 maj 2025
Omdöme utan inbjudan
Svar från Ourlove
We completely understand your frustration and take reports of AI-generated or misleading profiles very seriously.
Please report any suspicious accounts to the Customer Success Team—they can investigate, remove inauthentic profiles, and ensure the platform maintains a safe and transparent environment. Your feedback is important, as it helps protect other users and highlights where improvements in authenticity and trustworthiness are needed.
Fuyez
Des que vous etes membre deja pour 38 euros, au bout de 10 minutes vous devez rajouter 50 euros pour continuer de chatter. C"est un vrai piege.
2 maj 2025
Omdöme utan inbjudan
Svar från Ourlove
Bonjour Martine. Nous comprenons votre frustration et prenons très au sérieux les problèmes liés aux frais cachés ou excessifs.
Veuillez contacter notre service client : ils pourront examiner votre compte, confirmer votre abonnement et votre consommation de crédits, et s’assurer qu’aucun autre prélèvement non autorisé n’a lieu. Fournir des captures d’écran ou des reçus les aidera à résoudre le problème rapidement et à protéger votre compte.
Vos commentaires sont importants, car ils nous permettent d’identifier les points à améliorer en matière de transparence et d’équité pour tous les utilisateurs.
SCAM
SCAM! SCAM! SCAM. Spent 60 bucks in one day to communicate with what I believed to be real singles. 60 bucks is ridiculous!!! The credits just kept running out aftwr a few messages and the site held the "conversations" for ranson until you paid up again. Some of the reputable sites don't even charge 60 dollars a month for their monthly subscriptions. So 60 in one day should be illegal. Shame on anyone affiliated with this SCAM of a dating sight. May God have mercy on your souls taking advantage of REAL single women who are looking for REAL connections with REAL people.
25 april 2025
Omdöme utan inbjudan
Svar från Ourlove
Hi, Nikki. We completely understand your frustration, and we take reports of misleading billing and fake interactions very seriously.
Please contact our Customer Success Team immediately—they can:
Review your account and transaction history
Confirm any unauthorized charges and help process refunds if applicable
Investigate suspicious or fake profiles
Providing screenshots of charges or interactions will help resolve the issue faster. Your feedback is crucial—it helps protect other users and improve transparency and fairness across the platform.
Svar från Ourlove
Hello, Luciana. We understand your concern and take reports of fake profiles and misleading activity very seriously. Accounts that misrepresent themselves or use automated interactions violate platform policies.
Please contact our Customer Success Team—they can review suspicious accounts, investigate unusual activity, and ensure your experience is safe, transparent, and secure. Reporting these issues also helps protect other users from scams.
This is a total scam
This is a total scam. DO NOT WASTE YOUR TIME. for starters, they get you to sign up for one month for 35 euros, then as you start conversing (soon to realize it's AI talking and not the guy) they want more money (the same night you just purchased the first month worth of credit! so, no thank you, it's impossible to build any kind of meaningful relationships. Oh, and the funny thing is, they have videos of not so good looking guys showing up on the side just to make sure that you believe this is real! What a scam!!!!!
29 mars 2025
Omdöme utan inbjudan
Svar från Ourlove
Hi! We understand your frustration and take reports of misleading profiles, AI-driven interactions, and credit-based limitations very seriously.
Please contact our Customer Success Team—they can review your account, confirm your subscription status, and investigate any suspicious activity. Providing screenshots or details of the interactions will help ensure your concerns are resolved quickly.
Your feedback is valuable in protecting other users and improving transparency and trust on the platform.
its all fake
its all fake
such a rip off you will go broke before you get finished with a conversation. and im a female trash
28 mars 2025
Omdöme utan inbjudan
Svar från Ourlove
Hi, Nica. We understand your frustration and take concerns about fake profiles and excessive charges very seriously. Accounts or messages that misrepresent themselves violate platform policies and can make the experience feel exploitative.
Please contact our Customer Success Team—they can review suspicious accounts, investigate unusual credit usage, and ensure your subscription is properly managed. Reporting these issues helps protect other users and improves the platform’s transparency, safety, and fairness.
Don’t trust this site
Don’t trust this site. They don’t have an app. Membership is not based on per month. You buy credits to read emails. For USD 20 you get 20 credits. Each email 10 credits
10 mars 2025
Omdöme utan inbjudan
Svar från Ourlove
Hi, Surinder. We understand your frustration and take concerns about credit-based billing very seriously.
Please contact our Customer Success Team—they can review your account, clarify how credits are applied, and ensure you are only charged correctly for your usage. Your feedback about transparency and pricing is important, as it helps improve the clarity and fairness of the platform for all users.
Rip off
Rip off. I would rather be single than poor because they kept asking me to buy credit. I joined last night and had conversations this morning with two people through email and chat, and I sent replying emails to one person. I spent AUD 129.21 in three hours.
The first purchase was upon becoming a member, and while chatting, I was required to top up credit to continue sending my message. After sending my message, they told me I needed to purchase credits. I thought my recent payment must be unsuccessful, so I clicked the button and was able to read the response, and that's it; they notified me that I ran out of credits. I do not RECOMMEND our love. Stay away from this site
8 mars 2025
Omdöme utan inbjudan
Svar från Ourlove
Hi, Nieke. We understand your frustration and take concerns about credit usage very seriously. The credit-based system is designed for messaging and premium features, but it can feel restrictive if it runs out quickly.
Please contact our Customer Success Team—they can review your account activity, clarify how credits were used, and guide you on using them efficiently. Sharing your transaction details will help them address any discrepancies and ensure your experience is as smooth and transparent as possible.
A SCAM
This is a scam...tried to delete my profile and stop notifications from them. On the internet it gives a number to call under ourlove.com. The number is 424-571-3454 and it is assigned to a woman who says that she has had identity theft and the company is using her number and she has an attorney. I don't get why her number is not taken off the internet and she keeps the number. BE CAREFUL!
5 mars 2025
Omdöme utan inbjudan
Svar från Ourlove
Hello! We understand your concern and take reports of fraudulent activity and misleading contact information very seriously.
Please contact our Customer Success Team through the official platform channels—they can assist with deleting your profile, stopping notifications, and ensuring no further charges are applied to your account. Avoid calling unverified numbers you find online, as these may not be legitimate.
Reporting these issues also helps protect other users and ensures that the platform can address fraudulent or unsafe practices promptly.
Real scammers 
Definitely like mostly people if I can only give zero star with this shit is scammer. I haven’t tried to delete my account, but I have no intention at all to purchase any credits. In spite of your pursuing every day messaging me with guys lovely words, tempting me to purchase credits. No way shame on you.
And to others reviewers I’m sorry to hear your sad story but thanks for sharing. Take care. Hope we all find a decent apps Dating apps take care.
16 februari 2025
Omdöme utan inbjudan
Svar från Ourlove
Hello, Evita. We understand your frustration and take reports of misleading profiles very seriously. Accounts or messages designed to pressure users into spending violate platform policies.
Please contact our Customer Success Team—they can assist with deleting your account, ensure you are not charged any further, and review suspicious profiles. Reporting these issues also helps protect other users and improve the platform’s transparency and safety.
Your caution and feedback are important, and we hope you find a dating app that is genuinely safe and respectful of its users.
100% scam
100% scam
Only text a few words was charged 19.9 USD
Then keep asking to pay to read any messages or mails.
Really bad!!! So only in only 10 minutes, I have to pay another time to purchase credit.
Will not recommend it. Don’t fall! All their photos are not real. And they start to send you the language of your country but all the answers are not what you ask so you can’t communicate with anyone, even some AI guys start to emotional blackmail you to send you : why are you ignoring me, I am so sad. Those kinda stupid messages, I have registered two weeks ago and just now I send to their online customer service to cancel my subscription because I do not want to be charged again on this vampire dating website, too heartless, they set AI with perfect profiles that according to your age and 90% of them are pilots. Doctors. Lawyers lol 😂 I knew it was fake only by reading those silly profile, but if I didn’t pay how would I know more? I paid and in 10 minutes my 19.9 USD was vanished! They made a lot of money if anyone really was hooked by their tricks, after I canceled subscription you know what happened, I could read those AI messages again because they tried so hard to let you think you are popular, in reality is that this is a 100% scam website. After I read if I try to reply and of course again the payment box shows up and my credit card information is still right there even I canceled my mentorship so please be careful! I’ll keep checking with the customer service of that heartless website until I knew my credit card information is completely wiped ! Too bad ! We should report government fraud!
30 januari 2025
Omdöme utan inbjudan
Svar från Ourlove
Hello! We understand your frustration and take reports of unauthorized charges, fake profiles, and AI-driven interactions very seriously.
Please contact our Customer Success Team immediately—they can:
Confirm your subscription cancellation and stop any future charges
Review your account and transaction history to ensure no further unauthorized payments occur
Assist with removing any saved payment information from the platform
Providing screenshots of charges and interactions will help them resolve the issue faster. Reporting these concerns also helps protect other users and ensures the platform can address fraudulent or misleading activity.
Svar från Ourlove
Hello. We understand your concern and take reports of fake or misleading profiles very seriously. Accounts that misrepresent themselves violate platform policies and can undermine the trust of genuine users.
Please contact our Customer Success Team—they can review suspicious accounts, investigate potential scams, and help ensure your experience is safe, transparent, and authentic. Reporting these issues also helps protect other users.
Fake/Scam
Fake, scam, déception !!!!! and i have been trying to cancel subscription or delete my account there but i cant since 2 days now. What can I do to get this cancellation ? Please help
13 januari 2025
Omdöme utan inbjudan
Svar från Ourlove
Hi, Corinne. We understand your frustration and take account cancellation and subscription concerns very seriously.
Please contact our Customer Success Team immediately—they can assist with canceling your subscription, deleting your account, and confirming that no further charges will occur. Make sure to provide your account details and any screenshots of your attempts; this will help them resolve the issue as quickly as possible and secure your account.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.