Unfortunately my parents’ home burnt down last year. But with Branch Insurance’s help, they’ve been able to navigate through these trying times, and will be moving into their rebuilt home over the nex... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Suzzie was the best insurance agent I've ever dealt with ever. She was very informative, extremely patient and kind. She made sure all the information needed was transparent. I became ill during the... Se mer
This company’s handling of premium refunds is a absolute disgrace. After I canceled my policy, they flat-out refused to automatically return my prorated premium, forcing me to manually chase down my o... Se mer
Företaget har svarat
Branch auto claim processing is very fast, prompt and transparent. Both the adjustor and the Total loss team has been very reachable both via calls and text and closed the whole thing in 2 weeks (majo... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Easy-to-buy home and auto coverage, returning insurance to its original intent: being a force for communal good.
Kontaktuppgifter
20 E. Broad St., Ste. 1200, 43215, Columbus, USA
- 8334272624
- info@ourbranch.com
- ourbranch.com
4,3
Utmärkt
3 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
This was and extra ordinary agent who Devon Bronk…
This was and extra ordinary agent who was very polite and informed who went the max to help us setting us up with our new home insurance. Thank you for for an agent who was very patient and very helpful.
30 december 2024
Omdöme utan inbjudan
Amber Taylor from Total Protection made…
Amber Taylor from Total Protection made this easy! So thankful for her introduction to Branch Insurance!!
27 december 2024
Suzie Gilham
Suzie Gilham has made the initial part of the claim very calming. Structure firea are not fun. She was very professionaland personal at the same time. She needs a raise. Dont find many
people like this anymore. Thank Suz!
20 december 2024
Omdöme utan inbjudan
Tiffany is a true professional.
Tiffany was able to calm me down. I was super stressed about our basement flooding. She helped me understand what I needed to do to process my claim. She answered all of my questions and got back to me quickly.
Tiffany is a true professional.
27 november 2024
Omdöme utan inbjudan
Fantastic experience I am super happy!
16 december 2024
She was perfect at such a tough time time in…
She was perfect at such a tough time in our lives and gave us a lot of information. My Sean and works the best play It. I think she could have done even for her own family.
14 december 2024
I called Rocket Mortgage this morning…
I called Rocket Mortgage this morning and they suggested that Branch might be a better option for me insurance wise. I got Kelly Hickman on the line and she was an absolute rock star to work with!! She got way better rates for me and it was SO easy!! I will definitely recommend Branch to other in Montana.
11 december 2024
Heard my concerns and provided a good…
Heard my concerns and provided a good solution.
3 december 2024
Omdöme utan inbjudan
very knowledgeable and easy to work with
5 december 2024
Omdöme utan inbjudan
HORRIBLE EXPERIENCE!!!!
HORRIBLE EXPERIENCE!!!!! Nothing but issues since I’ve had this insurance. Third time I’ve had a “lapse” in coverage due to them back dating documents even when I have documented proof of coverage. They definitely lost a customer for life. I’ve switched to Progressive and it’s been a blessing since. It’s cheaper, more professional, and just over all easier to navigate. Branch deserves a 0 star rating in my books!
25 november 2024
Omdöme utan inbjudan
Svar från Branch Insurance
We’re truly sorry to hear about your experience, Justice. After reviewing your policy, we see that you joined Branch through an independent agent. At Branch, we are committed to ensuring that all our agents provide our members with a consistent and positive experience.
We’ll use your feedback to contact the agent directly and address this internally to help improve future interactions. Thank you for taking the time to share your experience with us—it helps us to continue growing and providing better service.
VERY FAST SERVICE!!!!!!
21 november 2024
Customer service was excellent
Customer service was excellent. The process was quick, easy and convenient. No worries or frustration. All my questions were answered clearly and concise. It truly was a No hassle process. I am very happy and pleased. Thank you, sincerely.
8 november 2024
Omdöme utan inbjudan
Great service
Great service, friendly customer service and discounts from previous insurance
4 november 2024
Svar från Branch Insurance
Hi Harry, thanks so much for your review! We’re so glad to hear you had a good experience, and we’re so glad to have you in the Branch community.
GREAT CUSTOMER SERVICE AND TEAM MEMBERS
1 november 2024
Svar från Branch Insurance
Thanks for taking the time to leave this review, Franz! We’re so glad you’ve had a great experience and were able to save some money. Welcome to the Branch community.
Devon was so helpful and made our decision to switch so easy
Devon was so helpful and made our transition so easy. Great company service representative.
31 oktober 2024
Omdöme utan inbjudan
I actually talked to a real person with…
I actually talked to a real person with a wonderful demeanor who was here in the US and who I could understand. Great experience and follow-through. Super asset to your company.
29 oktober 2024
Omdöme utan inbjudan
Saving money is important first and…
Saving money is important first and foremost, I only hope that the coverage is as good as the company I left for ,,(Branch) my agent from Matic , Mo assures me it is
28 oktober 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.